12 Car Rental Brands in Tbilisi, Kvemo Kartli, Georgia

Excellent service.

Reviewed: Nov 17, 2024

Good attitude and quick problem-solving

Reviewed: Nov 8, 2024

I rented a Subaru SUV from their company. Although there were some hiccups during pick-up, the originally reserved Crosstrek model was unavailable because the previous renter lost the license plate, so they upgraded me to a Subaru Forester. However, when handing over the car, the key's tail broke, causing a further delay of about two hours. In the end, the rental company proactively refunded one day's rental fee, which was a nice surprise. Although their cars are not new—the Forester was a 2016 model with over 200,000 kilometers—the vehicle was well-maintained. It had features like a backup camera, lane departure warning, collision prevention system, electric seats, and heated seats. The suspension felt solid, and the tires were recently replaced.

Reviewed: Nov 4, 2024

Highly satisfied

Reviewed: Nov 4, 2024

Satisfied.

Reviewed: Oct 28, 2024

The car was exchanged; although it was the same size, the Toyota RAV4 is a big step down in class compared to the Volvo XC, yet they called it an upgrade. The car was also dirty, but the staff assured me I didn’t need to wash it before returning, which was fine. After all, washing it would only cost around ten bucks, but it’s time-consuming. However, at drop-off, a different staff member insisted on charging me for it. When I argued, they immediately agreed not to charge me, but they didn’t apologize or explain, just blamed it on internal miscommunication. It felt like they were trying to exploit wherever they could.

Reviewed: Nov 8, 2024

Very satisfied, both pickup and drop-off were very convenient.

Reviewed: Nov 1, 2024

It was okay, communication went smoothly.

Reviewed: Oct 12, 2024

The staff are all very nice.

Reviewed: Oct 10, 2024

The staff are very nice.

Reviewed: Oct 10, 2024

The two staff members who assisted me were friendly and efficient. Very good service.

Reviewed: Sep 11, 2024

Extremely dissatisfied due to the rental company's negligence, which caused the border crossing documents to become invalid, resulting in the vehicle being detained at customs. There was no compensation afterward, and the issue was not resolved by the rental platform. Very disappointing.

Reviewed: Nov 1, 2024

The car was picked up around noon, and there was a slight wait. The staff were diligent and responsible, and they helped upgrade the car model. Overall, the car was relatively clean, but in the following days, the speedometer kept flashing 'Brake,' which was a bit unsettling. The rental company actively communicated to address the issue. Returned the car at the scheduled time, and since it was Sunday evening, there was a brief wait for the staff to arrive. They conducted a thorough inspection of the vehicle. Also, I recommend using a local navigation tool, as Google Maps doesn't provide speed limit warnings, which led to a speeding fine.

Reviewed: Oct 18, 2024

Although it's not one of the major rental companies, they were very considerate and prepared a sign to pick us up at the entrance.

Reviewed: Oct 17, 2024

The airport pickup was punctual, and they confirmed the return one day in advance via WhatsApp. I had seen comments saying you need to wash the car before returning, but I asked the staff and they said it wasn't necessary, with no additional charges. The deposit was refunded quickly, the very next day. Originally booked a PRIUS, thinking it would be more reliable and a hybrid, but they actually provided a Scion. It had some minor modifications and looked quite stylish. However, due to historical fuel issues, the car had some small problems—the non-power steering made driving a bit tiring. Still, it was a unique experience.

Reviewed: Oct 14, 2024

Very satisfied

Reviewed: Oct 9, 2024

The pace in Georgia is quite slow. It took an hour to pick up the car, as I had to wait for the staff to arrive at the store, inspect the car, and mark every issue. Because of this, I was so nervous about returning the car that I also set aside an hour for it. Sure enough, the staff inspected the car thoroughly again. This was my first time experiencing this level of scrutiny during my global car rentals, which made me realize that buying full insurance is essential. As for the roads, apart from some sharp turns in Kazbegi that were slightly challenging due to sharing a single lane with trucks, the rest of the road conditions were fairly good. However, I strongly advise against driving in Tbilisi, the capital. There are no road signs, the old town streets are narrow with cars parked on both sides, and finding parking spaces is practically impossible—it's truly frustrating.

Reviewed: Nov 1, 2024

Very satisfied

Reviewed: Oct 13, 2024

There was only one employee on duty at the airport branch, which made the pickup and drop-off process take a long time.

Reviewed: Oct 30, 2024

The rental company doesn't open until 10:00 AM on Sundays. We wanted to return the car early, but the parking lot flatly refused to let us in. We had no choice but to drive around the streets of Tbilisi, which are full of police and cameras. We were worried about getting caught for traffic violations and also concerned about the fuel we had just filled potentially being wasted. Hopefully, the rental company can improve their coordination with the parking lot in the future.

Reviewed: Oct 8, 2024

The service from this big company was great, and the staff was friendly and helpful. They even helped us handle traffic violations and saved us the service fees.

Reviewed: Sep 26, 2024

Convenient pickup and drop-off.

Reviewed: Sep 26, 2024

Very convenient, it's just on the left-hand side of the exit.

Reviewed: Sep 5, 2024

The owner is very friendly! He specifically took me to a rather distant parking lot and got a charger from his own car for me to use! Awesome!

Reviewed: Oct 23, 2024

Very satisfied!

Reviewed: Jul 28, 2024

Overall good. Was suggested to switch to a Forester upon heading to Kazbegi, got a 50 GEL fine after being chased by a police car for a while.

Reviewed: Jul 23, 2024

Pretty good

Reviewed: Jul 20, 2024

Not bad

Reviewed: Jun 4, 2024

The store is easy to locate, but there was no one there. You need to call in advance for both pickup and drop-off. Make sure to wash the car before returning it; otherwise, the station may charge you.

Reviewed: Oct 7, 2024

They didn't provide a Volvo but gave a CX-5 with 120,000 kilometers on it. Clearly, it's not the same class of car, right? Pickup was scheduled at 9 AM, but the staff didn't arrive until 9:30 AM. The previous renters had just returned the car, so it was sent for cleaning. We waited more than an hour, and the staff took us directly to the car wash to pick up the vehicle. The car itself wasn't too dirty, but they still charged 40 Lari for the wash.

Reviewed: Oct 5, 2024

They didn't give me a Volvo, instead I got a CX-5 with 120,000 kilometers on it. Clearly, it's not the same level of car, right? I arrived at 9 AM to pick up the car, but the staff only showed up at 9:30 AM. Since another person had just returned their car, they took it for cleaning, and I ended up waiting for over an hour. The staff brought the car directly from the car wash. The car itself wasn't too dirty, but they still charged me 40 GEL for the car wash.

Reviewed: Oct 5, 2024

Quite satisfied, the handover was conducted in person and the vehicle was in good condition.

Reviewed: Sep 8, 2024

Very good

Reviewed: Aug 9, 2024

The service was very poor. They claimed I had no contract with them and advised me to contact Zuzuche for any dissatisfaction. At midnight, the staff at the pickup location did not speak English, and there was no option but to take this car. This was the worst car rental experience I’ve ever had globally.

Reviewed: Sep 21, 2024

Very satisfied

Reviewed: Jun 8, 2024

They said there was damage on the front of the car. I disagree, the damage was already on the car

Reviewed: Nov 11, 2019

This is a terrible company with an extremely bad attitude. They even canceled our confirmed booking. When we arrived, they said they had no cars and didn't offer an upgrade. Terrible service!

Reviewed: Jul 16, 2019

First, the address information provided by the platform was incorrect, and it took me two hours to find the location. Second, when returning the car, there was no one at the store. I had to contact the platform, take a video of the car's condition, and slide the keys through the glass door. It was so frustrating! Moreover, the two separate charges were not explained. Extremely poor service!

Reviewed: Jun 23, 2019

The car delivery guy Andro provided excellent service. Our flight arrived close to midnight, and he patiently explained the car rental process.

Reviewed: Sep 11, 2024

Satisfied.

Reviewed: Sep 3, 2024

Very satisfied

Reviewed: Jul 30, 2024

Very satisfied

Reviewed: Jul 27, 2024

Really, really good

Reviewed: Jul 26, 2024

Very satisfied.

Reviewed: Sep 5, 2024

To conclude, considering the unlimited mileage, it is worth recommending. However, the overall experience is quite poor. This is a startup company. Besides the airport, the city branch is expected to open in October according to staff. Given the Georgian people's somewhat careless attitude similar to that of certain other nations, it would be quite good if it opens by November. No branch, no problem, just make it clear. But there was no such information in the order confirmation. We spent 20 minutes looking for the car at the pickup location and couldn't find it. We had to call, and only then were told it was on another street. Considering it's a startup, it's still understandable. However, when we needed something at the airport office before flying back, no one was there for 20 minutes, on a working day! When we called, they said someone had skipped their shift and asked a friend to help me. What a mess... Overall, the Georgian people are great, but their work reliability is questionable. If you value unlimited mileage, you can use this company but opt for city pickup and ask them to deliver to your hotel. If you value comprehensive service and can spend more, I wouldn't recommend this company.

Reviewed: Oct 11, 2017

We late with drop off and staff waited us and helped to solve it

Reviewed: Jul 8, 2024

All was good

Reviewed: Oct 26, 2022

Notre avion a atterri à 22h45 et nous avons dû attendre 1h la personne en charge de nous amener la voiture. Il est arrivé sans s'excuser de l'attente à l'aéroport. Il nous a fournis une voiture plus grosse, mais totalement crasseuse. De la terre, de la poussière à l'intérieur et à l'extérieur. Rien n'avait été fait. Lors du constat des chocs et des rayures, ils nous était très difficile voir impossible de constater les rayures tant la voiture était sale et qu'il faisait nuit. Le réservoir de la voiture n'était pas plein. Il manquait 5 litres d'essence. La voiture était garée sur le parking de l'aéroport et nous avons dû payer le stationnement pour sortir du parking...

Reviewed: Aug 29, 2019

The service attitude was quite good.

Reviewed: Oct 23, 2018

Terrible experience, very unprofessional. The company arbitrarily charges fees and deducts from my credit card without my consent.

Reviewed: Apr 15, 2024

Very satisfied, good attitude and communication, fulfilled customer needs as much as possible.

Reviewed: Mar 25, 2024

The service is satisfactory.

Reviewed: Jan 11, 2024

I clearly rented a Volvo S60, but they gave me a Mazda 5 and insisted that the Mazda 5 is more luxurious. They must think I haven't seen cars before. Being away from home, I had no choice but to endure it.

Reviewed: Nov 19, 2023

The service is okay, but I got a Mitsubishi ASX instead of the Hyundai IX35 I ordered. This is deceptive and very frustrating.

Reviewed: Aug 15, 2019

Very satisfied

Reviewed: Apr 14, 2024

The car had a lot of damage. The bumper and grill had holes in it and it was covered in bird poo

Reviewed: Mar 22, 2023

Service was okay, but the car was too old.

Reviewed: Sep 17, 2021

This store shares the same location with the Hertz branch. Both the pick-up and drop-off staff were very friendly. I mentioned in my order that I needed to drive from Georgia to Armenia, but it seems QEEQ didn't inform the rental company. Since it was already late at night when I picked up the car, the service representative contacted their manager, who promised to handle the border crossing documents and pass for me before I crossed the border. The manager even delivered the documents and pass to my hotel. When returning the car, there was a traffic ticket, and the staff guided us on how to pay it on the machine. The only downside was that I rented a Toyota Prado, but they gave me a Mitsubishi Pajero. The back seat space was noticeably smaller than the Prado, and one of our passengers, who is quite large, found it a bit cramped. It was much smaller compared to the Prado I rented last time.

Reviewed: Oct 21, 2019

Efficient car pickup and return process. However, our reserved car model was downgraded.

Reviewed: Sep 28, 2019

1. There is no physical store; you need to provide your flight information in advance. The rental company staff will wait for you at the airport and take you to the parking lot to pick up the car. The entire process happens outdoors at the parking lot. 2. The car's exterior was fine, but on the second day, a major issue emerged: the car wouldn't start. Communication with the rental company was only through WhatsApp, and they guided you to fix the car via video. The vehicle's problem appeared to be historical, with a deformed screw causing an electrical failure. For the rest of the trip, it felt like repairing the car daily.

Reviewed: Nov 3, 2023

One of the worst car rental experiences. The actual car provided was different from the one listed on the platform. They promised compensation but later blamed it on incorrect fueling. The platform's customer service did not take responsibility and never resolved the issue. Avoid using such apps and rental companies that offer poor service and do not address problems.

Reviewed: Sep 3, 2021

This was a terrible experience. Do not rent overseas cars from this platform. The car I rented was supposed to be a large SUV, but they gave me an Infiniti FX35. Do some research; it's at least a decade-old model. Back then it was considered a mid-to-large SUV, but now it's no bigger than a RAV4. How can they call it a mid-to-large SUV? The car I received had an empty fuel tank. Despite multiple rounds of feedback over three days, nothing was resolved. Do not rent overseas cars from this platform—they have no control over their service.

Reviewed: Jul 28, 2021

You can pick up and drop off the car at the airport, but there's an extra fee. I hope the charges can be more transparent.

Reviewed: Mar 14, 2020

Me.Nick from super car very professional person. Had given me lot of information as well as very helpful.i would like to recommend supercar specially for Georgia.very honest people. Also I did not had any issue whole return. My deposit 300$ was back to account within 5 days.

Reviewed: Jan 10, 2020

Due to an incorrect address provided on the rental website, it took nearly three hours to contact the car rental company. Apparently, they had moved eight months ago, causing us to wander around and delay our schedule. The pickup and return procedures were relatively quick, but they kept recommending full insurance during pickup, saying that driving in Georgia is aggressive and without their full insurance, the claims process would be troublesome. They also charged a 25 Lari car wash fee upon return. This rental experience made me decide never to choose a local rental company again. I'll always go with a major chain, even if it's more expensive, as it's definitely more reliable.

Reviewed: Jul 8, 2019