“Enjoyed our car for a good price, all worked out fine”
About Budget:8.0/10
Car was a bit tired and hadn’t been cleaned or valeted. However was adequate for our trip and was an upgrade on what was ordered. Desk was helpful and quick once the queue had gone down. Great drop off, parked in one of several lanes, took luggage and handed over keys.
About QEEQ:9.0/10
Offered a good price, cheaper than going direct, was nervous about using them as hadn’t done so before but seems to have worked well. Didn’t bother with the price tracker feature.
Es war der schlechteste Mietwagen, den ich jemals bekommen habe: Scheibenwischer defekt, Tankdeckel defekt, kein Schlüssel mit Fernbedienung, innen sehr schmutzig
Twice now used budget and twice the screwed me over on the final bill, always additional charge with no explanation or justification.
About QEEQ:7.0/10
Platform is good, customer service access is reachable and they try to help, however still waiting on feedback for my refund on my last booking, i have been charged extra 10% but no actual reason why from Budget and reached out to Qeeq team and still waiting on feedback
“Fantastic office with the smoothest and quickest service by wonderful staff.”
About Budget:9.0/10
This is my second time renting from this specific location. I actually went out of my way to use this office instead of a closer one because the customer service here is always amazing. The manager is wonderfully accommodating, friendly and makes the pick up and drop off process a complete breeze. Definitely my favourite location for car hires in Pasadena / LA area.
Un Buick no es un EDGE, yo quería el EDGE, aunq se q me dirán q era “o similar”, pero no me vale
El señor que me hizo el contrato fue un 10 de profesional
Difícil encontrar el coche
El personal de fuera RUDO y con pocas ganas de trabajar
El coche tenía golpes
Olía a una mezcla de curry con tabaco
Warning “LOW OIL ENGINE” y lo único q hizo la señora del delivery fue resetear el warning y que me fuera
WARNING low bat remote
Etc etc etc
MUY MAL EN CASI TODO Y LA ACTITUD DEL PERDONAL QUE PARECIA QUE LE DABA IGUAL TODO
Si bien no tengo nada que decir sobre el coche porque fue 100 % bueno, me llamó la atención el alto consumo de combustible, habiendo sido conducido en condiciones normales.
“Bad expeience and not match my order expectation”
About Budget:4.0/10
The car was very noisy and when noticed it was too late and far to return to replace. It appears that had been used extensively before, almost 100,000 miles. I was busy in my business purposes and short in time to call or replace it during the trip
Also the size of it was seem smaller and not at the level in the order of mid-size SUV.
About QEEQ:7.0/10
I communicated with your whatsapp channl which was responsive.
Great service. One bit of feedback is that i couldn't actually find on any communication which car rental company was being used by QEEQ so i had to contact customer services to know which counter to go to.
I was upgraded to a larger vehicle at no extra cost after I had been in the parking garage No quibble with the attendant on duty he just got on with it as the original vehicle was not available
Although I informed them I had my own sunpass for the tolls and this was confirmed as ok, they failed to mention that the E-Toll they now use is linked to the car and not a box affixed to window. On return home $30+ taken in toll charges which are duplicate to my sunpass charges. Budget are dealing with this and are refunding after sending proof of the payments I had made
About QEEQ:10.0/10
Would be better if I could amend the booking to another car at anytime, sometimes see different car at lower price. Only was to go for this better offer is to rebook completely and cancel the original, on other car rental sites you can just amend and chose the new offer and the difference in price is automatically given
El coche en perfectas condiciones. Solamente en el counter de Budget me querían vender todos los seguros nuevamente. No respetaron el contrato con QEEQ. Eso fue un desastre. Por eso no uso normalmente Budget.
About QEEQ:10.0/10
El coustemer service de QEEQ impecable. Siempre responden cuando les escribo y también reaccionan cuando los necesito. Vielen Dank
“Avoid: Budget throws in extra fees after you drop the car.”
About Budget:5.0/10
The questions here on qeeq are very misleading. Somehow it gives a score of 7, yet where is the question about whether I was ripped off or not? On that can I give -10 score? I brought the car back with a full tank with evidence to prove yet they charged me 19 gallons x ~$3.50 x 2 (133 usd) after I got on the plane. Hoping this is an honest mistake but no response from Budget this far. So essentially l my booking cost doubled.
About QEEQ:10.0/10
The price booked for did not at all represent the price I paid. Thus far I have paid both Qeeq and Budget so the prepay has not be discounted. This again might be Budget's fault but it makes me lose faith in booking via an aggregate site rather than direct.
“The Budget counter experience was a nightmare...the car was great”
About Budget:8.0/10
The issue at the Budget counter was....we were in Mexico when I booked and Budget had a problem with that...they didn't say why...just the way it was. The lady was bitchy and rude
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IanM
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