The process was quite smooth, no upselling. I purchased full insurance from the rental company, the type that doesn't require reimbursement back home. Planned to land at 6 pm and booked the car for 7 pm. The flight arrived earlier than expected, and I reached the counter 45 minutes ahead of time. I was told I had to wait or pay extra to switch to a BMW 3-series, but I declined. Spent the next 45 minutes playing cards at the airport. For future reference, you can schedule the car pickup for a later time, but it's not allowed for an earlier pickup.
The staff were generally inattentive, and some were slightly arrogant. Finally, I encountered a helpful young gentleman who guided me to the exact location. Except for this young man who specifically assisted with navigation when returning the car, the overall experience from pickup to return was quite poor. The staff seemed inattentive, and some even appeared somewhat arrogant. Additionally, I must complain about the airport’s traffic layout—it feels like a maze. For first-time visitors, it is very unfriendly, inefficient, and full of unnecessary complications. They kept misleading me by saying I hadn’t purchased insurance or claiming there were no cars available except manual ones. They even said I would have to pay extra for an automatic car, even though I had clearly booked an automatic. I ended up entering the wrong parking lot twice and had to walk 15 minutes to locate the return area. A senior staff member dismissively told me to 'follow the signs.' Fortunately, a thoughtful young employee came by to carefully guide me, and I was finally able to return the car.
The reserved car model couldn't be obtained; instead, we got a Peugeot SUV. The staff member didn't provide any explanation and simply handed over the keys. There was a strong perfume smell in the car.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Mandel Rebecca
-
-
-
-
View more >Lindsay Smollett
-
-
-
-
View more >Marvin Curme
-
-
-
-
View more >Tom Cotton
-
-
-
-
View more >Bella Hamilton
-
-
-
-
View more >Ryan Malan
-
-
-
-
View more >Avery Morris
-
-
-
-
View more >Martha Orlando
-
-
-
-
View more >Vicky Donne
-
-
-
-
View more >Elsa Camp
-
-
-
-
View more >Zenobia Oscar
-
-
-
-
View more >F van Berkom
-
-
-
-
View more >Steven Bush
-
-
-
-
View more >Meroy Longman
-
-
-
-
View more >Caesar Dunlop
-
-
-
-
View more >Wendell Nehemiah
-
-
-
-
View more >Tyrone Tobias
-
-
-
-
View more >Arvin Ben
-
-
-
-
View more >D.Brinkman
-
-
-
-
View more >Liz Louise
-
-
-
-
View more >Car Rental Brands Ranked In Amsterdam
Pay for Car Rentals with Crypto