21 Car Rental Brands at Chiang Mai Airport (CNX)

รถดีมาก รงปก เคา์เตอร์ะดวก

Reviewed: Dec 16, 2024

Yes

Reviewed: Dec 4, 2024

The car was in good condition and performs really well. Especially going on steep uphill roads. The Hybrid gave us lots of savings on fuel. That itself felt like an upgrade although it did come with some light scratches on the paintwork. Additional driver was added free of charge. Customer service is very friendly and always have a smile.

Reviewed: Nov 20, 2024

การบริการที่ดี เป็นมิตรกับลูกค้า แจ้งรายละเอียดที่เป็นประโยชน์

Reviewed: Mar 18, 2024

The service at the store was very poor, no smiles.

Reviewed: Feb 2, 2024

Staff at pickup counter are very helpful. But the reverse sensor of the car is malfunction.

Reviewed: Dec 14, 2024

기대했던 만큼 공간이 충분했고, 차량의 상태가 좋았습니다

Reviewed: Mar 7, 2024

Counter staff were very thorough and helpful. Location of counter was easy to find and car was waiting nearby. Car was relatively high mileage (20k kms) but clean and performed well. Return process was very helpful and efficient

Reviewed: Aug 14, 2023

Budget car rental price is very good.

Reviewed: Nov 13, 2022

Great car that easily fitted in my family if 5. Great customer service; quick, efficient and smooth. Thanks to all.

Reviewed: Dec 24, 2020

Very satisfied

Reviewed: Jul 30, 2024

The car was pretty zippy, and it was nice that the fuel was a genuinely full tank and not just showing approximately full (which often happens with lower cost rental companies). Pick up and drop off we're extremely quick and efficient, and adding my husband as an additional driver was free - bonus! Not the newest car ever, but it overall very satisfied and would recommend.

Reviewed: Jul 14, 2024

The car rental company's service attitude was great, and the car pickup and inspection were very fast.

Reviewed: Jun 10, 2024

Simple process, clear instructions

Reviewed: May 31, 2024

There was essentially no service. Around 7 PM, there was no one at the return location, and the signs were extremely unclear. We had to ask people from other rental companies to find the return spot. We called the service desk and someone finally came over to check the car but refused to take us to the international departure area. The positive review is for the car: a new vehicle with only a few thousand kilometers, fuel-efficient and easy to drive, but with five people and luggage, the power felt a bit insufficient and the car slightly shaky.

Reviewed: Apr 22, 2024

Good

Reviewed: Jul 27, 2024

Very fast

Reviewed: Jul 23, 2024

Very fast

Reviewed: Jul 23, 2024

Very satisfied

Reviewed: Jul 22, 2024

Very satisfied, it would be better if there were more cars available.

Reviewed: Jul 20, 2024

Friendly and efficient service.

Reviewed: Jul 26, 2024

Excellent service! They didn't charge extra even though I was a bit late. Always trust Thai service.

Reviewed: Jul 13, 2024

Very satisfied

Reviewed: Jul 6, 2024

Excellent service! I extended the rental by 10 days without any upfront payment. They let me drive first and only charged me when I was leaving. The guy was very nice and even gave me a discount. No inspection at return, and my deposit was refunded the next day. Very satisfied, will rent from them again next time. They also upgraded my car.

Reviewed: Jun 4, 2024

Very responsible. They called a few hours before the return time to remind me of return procedures.

Reviewed: Apr 17, 2024

Excellent!

Reviewed: Jul 23, 2024

Excellent

Reviewed: Jul 13, 2024

Good

Reviewed: Mar 24, 2024

Very satisfied

Reviewed: Mar 21, 2024

Very satisfied

Reviewed: Feb 27, 2024

Please clean the car properly before renting it out next time.

Reviewed: Jul 21, 2024

Satisfied

Reviewed: Jul 9, 2024

Very satisfied, very convenient, the car provided was very new.

Reviewed: Jul 9, 2024

Poor vehicle condition, with three unrepaired damages. Poor service, minor collisions must be handled by the user at the police station. The car's dashcam SD card was also damaged, so the police couldn't retrieve any data. It took several days to handle everything by myself, with communication, coordination, traveling, providing various documents, and explanations, with a total duration of over 6 hours. A very small scratch cost a full coverage deductible of 4000 THB.

Reviewed: Jul 6, 2024

Very good

Reviewed: Jul 1, 2024

The pick-up and drop-off processes were very quick, excellent.

Reviewed: Jun 25, 2024

Very good

Reviewed: Apr 28, 2024

Very satisfied. The most important thing is that they can solve problems for renters; I have to give the rental company a thumbs up!

Reviewed: Mar 23, 2024

Points of dissatisfaction are as follows: 1. When the car was involved in an accident, no one was sent immediately to handle it. After multiple requests, someone was finally sent a few days later. Upon returning to my country, my deposit was withheld because they claimed there were manual fees for the incident, which were not included in the insurance. This potential cost was never mentioned when picking up the car. 2. The fuel tank was not full when picking up the car. I had to pay for parking myself. Additionally, there was a small hole in the backseat window tint, which was impossible to notice when picking up the car at night, only discovered during the day when someone sat in the back. Again, a deposit was withheld. 3. They required me to return the car one hour before my booked time. I originally planned to arrive at the airport at 4:30 am, but they insisted I arrive at 3:30 am to inspect the car. However, upon my arrival at the agreed time, no one was there! I was told to leave the car keys in the glove compartment and return the car online! This wasted an hour of my sleep time!

Reviewed: Aug 19, 2023

Here are the points of dissatisfaction: 1. When the car had an accident, no one was sent to handle it immediately. It took several requests over a few days before someone was finally sent. Upon returning to my country, the deposit was deducted, claiming a handling fee for the incident, which was not covered by the insurance. This potential fee was not mentioned at the time of car pickup. 2. The car was not fully fueled at pickup, I had to pay for parking, and there was a small hole in the rear window's tinting film. This damage couldn't be seen at night during pickup; it was only noticeable during the day while seated. Later, the deposit was deducted again. 3. They asked me to return the car one hour earlier than my booking time. Although I said I would be at the airport at 4:30 AM, they insisted I arrive at 3:30 AM for a car inspection. When I arrived at the designated time, no one was there! They just instructed me to leave the car key in the glove compartment and return the car online, wasting an hour of my sleep time!!

Reviewed: Aug 19, 2023

No contact before or after departure.

Reviewed: Aug 10, 2023

Great service attitude

Reviewed: Feb 24, 2024

yes!

Reviewed: Jul 23, 2020

When picking up the car, the address search directed us to another location near the airport branch, but the staff delivered the car to us without any extra charges. They didn't aggressively sell insurance and were very friendly and considerate!

Reviewed: Feb 23, 2020

You need to walk from the international to the domestic terminal at the airport, then walk out to the parking lot. The pickup area is outside without any signs. I had to ask several times to find it.

Reviewed: Dec 29, 2019

I

Reviewed: Dec 27, 2019

Dissatisfied with QEEQ's service attitude. Since the pick-up time might be delayed by half an hour compared to the scheduled time, I asked QEEQ to notify the car rental company and explain that it would not require changing the rental time on the contract. However, QEEQ refused multiple times.

Reviewed: Jan 2, 2024

Satisfied. Very friendly.

Reviewed: Mar 20, 2020

Unexplained charges. Paid the full amount on the app, but was charged the full rent again at pickup. After negotiating upon return, they agreed to refund, but it will take three months! Multiple attempts to resolve it were unsuccessful!

Reviewed: Jan 21, 2020

Love it. Will book again.

Reviewed: Nov 30, 2019

Good car but counter open 7.00 am staff start 7.20 am i have to wait Drop off late 1 hours

Reviewed: Aug 15, 2019

The counter staff are very helpful. We don't wait that long to get the car. All terms and conditioned are well explained before we signed the paper

Reviewed: Jan 2, 2024

Overall is satisfied

Reviewed: Jan 16, 2023

น้องเจ้าหน้าที่ให้บริการดีค่ะ ภาษาก็ดี

Reviewed: Aug 22, 2019

The attitude was bad, and they overcharged me 300 yuan.

Reviewed: Jan 24, 2019

2 hour wait...refused to upgrade me to larger cars that were onsite and available. Made us wait 2 hours past my booking time. also counter is located in a tent outside the terminal

Reviewed: Jan 21, 2019

Very enthusiastic

Reviewed: Dec 25, 2023

First impression

Reviewed: Apr 21, 2019

Good attitude, fast, decent.

Reviewed: Apr 13, 2018

There was one person ahead of me. After a short wait, I got the car.

Reviewed: Feb 18, 2018

nice that insurance is included in the rent, other companies try to squeeze extra money to buy extra insurance while all cars already have one.

Reviewed: Jul 5, 2022

Very good service.

Reviewed: Nov 1, 2021

Ok

Reviewed: Apr 6, 2022

Love it. Thank you.

Reviewed: Feb 8, 2020

The staff was very friendly during both the pickup and drop-off process.

Reviewed: Feb 5, 2020

The staff were very enthusiastic during both the pickup and return process.

Reviewed: Feb 5, 2020

Office​ hours just end on​ ​9.00​pm.​ If you​come​ after​ that​ will hv extra​charge. Thrifty is​ the​ same place as​ Hertz counter with​ the​ label​ in​ blue​ colour​ on​ A4 paper.

Reviewed: Nov 26, 2019

It's hard to find the counter because it's far from domestic arrival.

Reviewed: Mar 2, 2020

The process was convenient and quick, but why is the deposit for an old car so high? There's no Chinese service.

Reviewed: Feb 20, 2020

Both the counter staff and the car delivery personnel were very polite. The counter didn't push you to buy insurance, just asked once. Very restrained, well done.

Reviewed: Feb 11, 2020

Not too bad

Reviewed: Dec 4, 2019

Good

Reviewed: Nov 29, 2019

The customer service was very patient and thoughtful. They waited for me late at night until I retrieved all my luggage, always with a smile.

Reviewed: Feb 21, 2019