20 Car Rental Brands at Koh Samui Airport (USM)

Car was clean, but SO MANY dings and scratches. I was VERY worried they would try to blame me when I returned the car. They did not try.

Reviewed: Mar 1, 2024

After we drove off we can feel something not right. So we stopped and check and we found that they didn't check the air pressure at the wheels. The car is 3 years old quite old compared with the other brand.

Reviewed: Dec 25, 2019

Condition of the car is good.

Reviewed: Aug 29, 2023

Excellent, supert customer service and car condition. Will definitely look to rent from them again in the future! The store manager - Sue - was tremendous, so kind, professional and helpful. Thank you Thai Rent A Car team ! We will be back soon. The Yifrah's

Reviewed: Sep 10, 2019

The pickup location is in the security location of airport and not outside. We had to leave our passports to get to counter. Book only if your arriving by plane, if not don’t bother.

Reviewed: Aug 25, 2019

Car was adequate. Noisy belt and way too many scratches and dings to document accurately. They did not charge me, but, mad me uneasy.

Reviewed: Jul 18, 2019

The car was new . Nice and clean . Good service.

Reviewed: Jul 16, 2019

Excellent team at Koh Samui Airport. Thank you.

Reviewed: Nov 28, 2022

Good service.

Reviewed: Nov 24, 2022

They ripped me off for extra day rental cos it took 30mins to find drop off zone so will never use them again

Reviewed: Aug 10, 2020

Good service and advice by the staff. The car pick up took some time around 10 minutes, maybe the car was at anohter place, but it was alright. The car was in good condition and clean. Overall satisfied.

Reviewed: May 19, 2022

The condition and clean of car is quite good. The assistant's service attitude is quite friendly as well. She treated my family with 4 bottle of cool water. It feel great after long journey. It did not wait long time to get the car.

Reviewed: Jan 31, 2020

Rental from Koh Samui airport. I damaged the rear paintwork slightly and expected the worst in respect of my 9000baht deposit. Very pleasantly surprised to receive an email same day showing a deduction under 3000baht for the repair. Balance immediately refunded. Never encountered such professionalism from a foreign car hire company before. Highly recommend.

Reviewed: Nov 16, 2019

Easy to find counter. Staff was very nice.

Reviewed: Oct 25, 2019

New and clean car, speedy process

Reviewed: Oct 8, 2019

A+++

Reviewed: Aug 30, 2019

Take vehicle at drop off in Samui Airport to arrivals area for checking then staff will drive you to departures, elsewhere at the airport.

Reviewed: Nov 21, 2019

I got smoking car fr. this company twice through EasyRentCars, please take care.

Reviewed: Oct 20, 2019

The arrangement is perfect and the staffs are nice!

Reviewed: Jul 2, 2019

Had to wait a bit as there was another customer ahead of us in the queue when we were picking up the car but the staff were very courteous and tried hard to speed things up once it was our turn. The car was pretty new with around 5,000km on the clock so that was a nice surprise as we are used to getting older high mileage cars when we have opted for the fully insured package. Returning the car was a bit confusing but that was more the setup of the Koh Samui airport rather than National itself. Many thanks! P/S: the 10,000 Baht deposit taken on your credit card at the point of pick-up will take 2 weeks to be refunded so be aware that is the case!

Reviewed: Jun 12, 2019

Like: Easy pick up and return car.
Dislike: Hard to understand Thai English accent.

Reviewed: Jul 4, 2018