20 Car Rental Brands at Bangkok Suvarnabhumi Airport (BKK)

On vehicle return, I was told that THB6000 will be deducted because the floor mats in the car were wet. I informed that staff that there was no rain nor floor in the whole duration of my rental and the mats were not checked when the car was handed over. I raised the issue with the counter and referred to their manager who decided eventually to waive the charge, which was much appreciated. Am concerned if this could be a scam to charge extra for rental.

Reviewed: Nov 2, 2024

車は、ヤリス程度もほどほどで、受付から、駐車場に移って説明を聞いてから、すぐに出発できました。

Reviewed: Sep 12, 2024

Satisfactory

Reviewed: Jul 20, 2024

Satisfactory

Reviewed: Jul 19, 2024

Thank you very much.

Reviewed: Jul 11, 2024

４日間で１万円の料金はとても魅力的です

Reviewed: Sep 18, 2024

Pretty good

Reviewed: Jul 5, 2024

Average

Reviewed: Jul 20, 2022

Improve vehicle cleanliness, the cars are relatively old.

Reviewed: Jun 28, 2020

Very good process on counter with smile and completely no issues here. Drop off also without issues. Also I got car in segment, that I wanted, and all my luggage fit in the back. The main issue was quality of car - quite old with big mileage (170k km) without any special features (just radio and manual air condition, no bluetooth, no android auto, no rear parking sensor). But I also have to say, that car had good engine + I didn't have any issue with car during whole 2600km of trip

Reviewed: Jan 29, 2020

返却時に小さい傷を指摘された。貸出時に写真を撮っていたので説明できたが、写真をとっていなければ危険だと感じた。

Reviewed: Sep 15, 2024

Good, but the return process was a bit slow

Reviewed: Jul 28, 2024

Very satisfied

Reviewed: Jul 21, 2024

Very satisfied

Reviewed: Jul 12, 2024

Very good

Reviewed: Jul 10, 2024

Not informed of the M Flow toll facility

Reviewed: Sep 12, 2024

Excellent

Reviewed: Jul 31, 2024

Very good, the car pickup was very quick.

Reviewed: Jul 28, 2024

Excellent

Reviewed: Jul 27, 2024

Quite good

Reviewed: Jul 26, 2024

待ち時間少なく時間変更も対応して貰えました。追加料金もリーズナブルでした。

Reviewed: Aug 19, 2024

I booked a larger vehicle, Toyota Venture, but they only gave me a Hyundai H1 at the store! The crucial issue is that the rear seats can't be folded! We had seven people and couldn't fit all our luggage.

Reviewed: Jul 31, 2024

Get some Ford Galaxys or a hybrid car

Reviewed: Jul 30, 2024

We picked up the car late at night, and the process was very quick.

Reviewed: Jul 27, 2024

Very satisfied

Reviewed: Jul 24, 2024

They charged me 200 THB for using a specific road twice, and I couldn't understand them because they didn't speak Chinese. The person before me was also charged 200 THB.

Reviewed: Jul 31, 2024

Convenient and fast, no fuss, but the Toyota car is a bit old.

Reviewed: Jul 24, 2024

Satisfactory

Reviewed: Jul 8, 2024

Great little car clean quiet efficient

Reviewed: Jul 6, 2024

Very satisfied

Reviewed: Jun 29, 2024

Very convenient

Reviewed: Jul 29, 2024

Free change from Suvarnabhumi to Chiang Mai, very convenient and considerate.

Reviewed: Jul 22, 2024

Very satisfied, not my first time renting a car overseas.

Reviewed: Jun 11, 2024

The extension service was very friendly, I'll choose them again next time.

Reviewed: May 30, 2024

Very satisfied

Reviewed: May 25, 2024

The service is acceptable and both picking up and returning the car were very convenient. The vehicle was clean and in good condition, although it had a relatively high mileage of approximately 140,000 kilometers.

Reviewed: Jul 29, 2024

The vehicle was quite old and had unusual noises. It had already been driven for over 230,000 kilometers. The most unsatisfactory aspect was the lack of front and rear parking cameras, and even more unacceptable was the absence of rear parking sensors.

Reviewed: Jul 20, 2024

The service was enthusiastic and very good. I booked for 4 AM, and there was staff on duty.

Reviewed: Jul 14, 2024

I always drive myself during trips in Thailand, but this time I made the mistake of choosing this rental company. They did not inspect the car before lending it out, which led to the vehicle not functioning properly. The issue was an old battery that prevented the car from starting, almost causing me to miss my flight. The company is quite large, but I recommend that if you rent from them, make sure to get a new car.

Reviewed: Jul 13, 2024

Excellent

Reviewed: Jul 5, 2024

The staff was lazy and had no sense of time. They took me to pick up the car well past the scheduled time, and the car's battery was dead and wouldn't start. Do they not check the cars before handing them over to customers? I was delayed for four hours with three kids sleeping on lounge chairs. All our pre-planned schedules were disrupted and compressed. They gave me a different car that was even older with over 80,000 kilometers. Normally, if they cause trouble for the customer, they should upgrade to a better car, but they didn't. They are not the car rental company I booked with; they said they are just their partner. This is deceptive to consumers.

Reviewed: Jul 22, 2024

QEEQ customer service responds promptly at any time.

Reviewed: Jul 9, 2024

The price is cheap, but the car they gave me was not cleaned after the previous use. I suggest cleaning the interior before giving the car to the next customer.

Reviewed: Jul 8, 2024

Friendly counter staff. Very old car, 200,000+ km. Engine didn’t run smoothly. Inside looks aged. Around cups holder area is very dirty. Marks on windscreen from previous rental due to the gps suction holder.

Reviewed: Jun 23, 2024

Overall okay. The car and its body are a bit old, but it performs well and the air conditioning is sufficient.

Reviewed: Jul 21, 2024

Terrible

Reviewed: Jul 20, 2024

Overall met expectations

Reviewed: Jun 20, 2024

I forgot to bring my credit card when I went to the airport to pick up the car. I explained the situation in detail and contacted customer service, asking if I could use Alipay or pay cash at the store, but I was refused. The response was that I couldn't pick up the car and wouldn't get a refund. In the end, I couldn't rent the car and had to take a taxi to the city to rent another car. The company said it was my responsibility and decided not to refund me. Can't the company that collaborates with Alipay accept Alipay as a guarantee? Can't I use cash as a deposit and get it back a month after returning the car? Sigh. A few days' rental fee went down the drain and there was no way to complain. I can only learn from this experience.

Reviewed: Jun 15, 2024

Satisfied

Reviewed: Jun 4, 2024

Good service attitude. Except for the slow pickup, everything else was great.

Reviewed: Jul 9, 2024

Very satisfied

Reviewed: Jun 19, 2024

Very good

Reviewed: Jun 11, 2024

Excellent and trustworthy.

Reviewed: Apr 2, 2024

Good car, nice service.

Reviewed: Mar 25, 2024

Average

Reviewed: Jun 25, 2024

The experience was just so-so. The car was old, but the interior was relatively clean.

Reviewed: Jun 18, 2024

Excellent

Reviewed: Jun 6, 2024

Very bad experience. When picking up the car, they didn’t show me the compensation standards for any scratches or damages. When returning the car, we found out that the front bumper was scratched (which was already damaged when we picked up the car). They immediately gave me a bill for 8960 THB. How can it be more expensive to spray paint a bumper on a car worth a few thousand bucks than on my Mercedes? I didn’t sign to approve this charge, but they deducted it nonetheless.

Reviewed: May 30, 2024

The store is easy to find

Reviewed: May 20, 2024

Overall, it was good.

Reviewed: Jun 20, 2024

The car was great, and the staff were excellent. I will definitely rent from this company again next time.

Reviewed: Jan 14, 2024

Very convenient

Reviewed: Jan 10, 2024

Provided timely assistance when there was an issue with the vehicle. Excellent!

Reviewed: Jan 3, 2024

Very satisfied

Reviewed: May 15, 2024

Excellent

Reviewed: Jul 30, 2020

The store is easy to find, and both renting and returning the car are very convenient.

Reviewed: Jun 6, 2020

National provided very good service and I will come back again.

Reviewed: May 21, 2020

まあまあ良かった。

Reviewed: Apr 24, 2020

Very satisfied!

Reviewed: Feb 7, 2024

Very good

Reviewed: Jul 6, 2021

スワンナプーム国際空港からバンで営業所まで行き、レンタルの手続きのため、時間を要する。 今回、フロントバンパーが脱落しかけていたので、走行中不安だった。

Reviewed: Jan 9, 2020

I wasn't expected to pay 8000 baht as a deposit and it came as a surprise. And now that I return the car with no damage, they need 15 to 30 days to refund me. This is unacceptable The car they gave me was in very poor condition. There were a lot of scratches and a couple of dent around the vehicle. The interior was very dusty and dirty. The rear windscreen was covered with a layer of dust. Overall condition was very poor.

Reviewed: Dec 31, 2019

The car is quite old with no bluetooth capability, but good that it is clean inside. Long waiting time with the counter booth in airport, after that the shuttle and the service at Avis pick up location is fast.

Reviewed: Dec 17, 2019

Too slow

Reviewed: Sep 14, 2023

Great service…

Reviewed: Nov 17, 2019

The service was very attentive, they picked us up at the airport. The rental location is very close to the airport.

Reviewed: Aug 17, 2019

Service was okay

Reviewed: May 24, 2019

The supplier picks up customers directly at the airport exit and takes them to the store, which is quite convenient.

Reviewed: May 14, 2019

Excellent Service. The Staff is so cooperative and helpful. 10/10

Reviewed: Jun 7, 2022

Very nice

Reviewed: Jun 10, 2020

The pickup location was very far from the actual spot, and they didn't have a counter inside the airport. My SIM card only had data but couldn't make calls, so I couldn't find anyone and had to buy another SIM card to contact them. They initially said Entrance 10 in the Arrival Hall, but after several phone calls and moving around, we finally met at Entrance 8 in the Departure Hall, wasting an hour. If you don't speak good English, it might be really difficult to communicate. To avoid uncertainty in your travel, I strongly advise against renting a car from KPN.

Reviewed: Feb 17, 2020

Helpful staff

Reviewed: Jan 14, 2020

Need to sign another contract with 5000 baht deposited for car damage. The document had a small tick on one damage, it was rule out after request. But it was signed and return to the staff of KPN. Got the image that any mirror scratch( such as scratch by sand) will be charged. It is bad feeling than other car rent companies in Bangkok.

Reviewed: Jan 13, 2020

First time trial with good result

Reviewed: Nov 15, 2019

Overall service was decent.

Reviewed: Sep 19, 2019

Satisfied

Reviewed: Feb 20, 2019

Very patient.

Reviewed: May 28, 2018

The receptionist speaks very good English.

Reviewed: Apr 22, 2018

The staff at pick-up and drop-off did not speak English, making communication difficult. Additionally, the fuel charges were excessively high. They charged 700 THB for just two missing fuel bars, which is unreasonable.

Reviewed: Nov 21, 2017