15 Car Rental Brands at Krabi Airport (KBV)

Satisfied

Reviewed: Aug 21, 2024

Very friendly service

Reviewed: Jul 17, 2024

Shouldn’t request any docs or email at the counter. Every thing should be paperless and electronic. And shotten time to pick up vehicle.

Reviewed: Jan 31, 2020

We spent an hour dealing with insurance upsell due to language barriers and a faulty translator. Initially, they tried to sell me a super insurance package which I declined several times, but the representative kept insisting. I wasn't sure if I misunderstood, so I called Zuzuche's Chinese customer service from the airport. As I suspected, she was still trying to sell the insurance. After confirming with Zuzuche that I didn't need their insurance and that I already had the coverage I required, the issue was resolved. The staff who processed the contract and the two men during car pickup were very helpful. Later, I extended my rental by a few days due to a change in plans. Despite repeatedly confirming with them that the return time was 6 AM, the staff was 30 minutes late. This made me rush between the check-in counter and the car rental office, causing me a lot of stress about missing my flight. Although I was dissatisfied, I still tipped all three staff members.

Reviewed: Jan 26, 2020

Staff was helpful and courteous, every detail of vehicle was shown and explained

Reviewed: Oct 15, 2019

Excellent service.

Reviewed: Aug 18, 2024

Efficient

Reviewed: Jun 9, 2024

Thank you.

Reviewed: Aug 10, 2020

Very good service and quick pickup&drop off

Reviewed: Mar 16, 2020

Good attitude

Reviewed: Feb 19, 2020

Very satisfied

Reviewed: Aug 16, 2024

Airport shuttle provided, no need to find the counter

Reviewed: Feb 16, 2024

Rented fortuner and it was nice new car so we enjoyed driving

Reviewed: Aug 30, 2023

Excellent

Reviewed: Aug 15, 2024

Highly efficient and smooth process.

Reviewed: Jul 30, 2024

Very good. I used their car in Phuket once and had a good experience, so I chose them again in Krabi. The overall condition of the car was okay. It would be better if it had USB charging, a phone holder, and a reversing radar. Picking up and returning the car was very convenient, without any hassles. Worth choosing.

Reviewed: Jul 29, 2024

The service lady was very efficient, both pickup and drop-off were quick.

Reviewed: Jul 20, 2024

Very good, the vehicle was new and clean, they even provided bottled water. The staff were enthusiastic and greeted us at the arrival hall.

Reviewed: Jul 15, 2024

The staff were very polite, and the pickup and drop-off process was convenient.

Reviewed: Jul 16, 2024

Very good

Reviewed: Dec 19, 2023

The drop off took over an hour as the office did not open until 7:30 am, but our flight was 8:25 am. Good thing Krabi Airport is small, so there was no problem going through security checks and going to boarding gate.

Reviewed: Oct 24, 2022

While my booking was for a Nissan Almera (1500cc), I was given a Toyota Yaris (1200cc). The reason given to me was that the Nissan was not available. Other than that, experience with Keddy was good with smooth handing and taking over, and the car was ok to drive around Krabi - just need a little more pressure on the accelerator if you are overtaking.

Reviewed: Oct 11, 2022

Great

Reviewed: May 19, 2022

Very satisfied

Reviewed: Jul 11, 2024

Very satisfied

Reviewed: Jun 10, 2020

The car was in excellent condition, and the service was attentive.

Reviewed: May 6, 2019

Everything was perfect from pick-up to drop-off. Vehicle was in an excellent condition and staff was very efficient. Recommended.

Reviewed: Feb 11, 2020

Pretty good

Reviewed: Feb 16, 2024

Very nice car. Easy to find counter and good service from staff. Thank you.

Reviewed: Dec 8, 2021

Thank you.

Reviewed: Aug 10, 2020

The staff were enthusiastic and provided detailed introduction and guidance to the parking lot for car inspection and pickup.

Reviewed: Mar 12, 2020

クラビ空港国内線ターミナルに到着しました。会社カウンターは国際線ターミナルにあるので、待合ベンチでの係員対応でしたが、国内線ターミナルに車を回してあり、その場で手続き完了でした。10,000バーツのデポジットはクレジットカードで処理されます。その他は日本のレンタカーと全く同じ要領でスタートでした。 返却は国際線ターミナルの会社カウンターに一声かけて、傷とガソリンチェックの後、国内線ターミナルに送ってもらえます。

Reviewed: Jan 5, 2020

Old car over 10 years. Used over 200,000 kilometers up Too bad

Reviewed: Oct 27, 2020

The car was in good condition, although the staff have to be more careful not to leave any garbage and lost/ found artifacts in the vehicle. Booked for the Krabi branch. There was no pick up counter. Had to call for pickup and the number given was wrong.( Gave me a bit of heart attack when they did not contact me near time). Staff later called and informed that they will be later for drop off 10mins. Overall satisfactory service.

Reviewed: Aug 25, 2020

Car is totally under power. Check engine indicator permanently came off and the car jerked most of the time while on the go, we made a complaint and wanted to change car but was declined(console by them saying everything is ok, will rescue when car breakdown...WTH). luckily it did not give us any problem at all. car seats have many stains maybe previous users went in wet and cushion left airdried - could have sent for cleaning beforehand. Person in charge are friendly.

Reviewed: Dec 18, 2019

the car is okay. changed from almeira to civic which is good. no counter during arrival. person need to be contact. hard for tourist which do not have local line to call. no credit card facilities to perform deposit on the car. luckily local manager is negotiable to the deposit value

Reviewed: Jul 23, 2019

Very pleasing person greet us at the information desk, very helpful. We got an upgrade to Honda Civic, but was not washed properly. Overall great car to drive and great rental price offered. Would love to book again with Cmore. The person asked for cash for security, which was not pre-informed. The security deposit can't be made using credit or debit cards

Reviewed: Apr 22, 2019

The car rental service was really impressive. In Lanta, I accidentally damaged the car's undercarriage shield. It was around 9 PM and being on Lanta Island, there were no available ferries. The car rental company couldn't send a new car immediately. I had to leave for the pier at 5 AM the next day to catch a ferry to Krabi for my flight. I was really anxious that night. The car rental company made multiple calls to assist, and even though discussing car damage in English can be quite technical, they coordinated with the hotel through customer service. Ultimately, they advised me to leave the car on the island. They arranged for the hotel to take us to the pier the next morning, and after reaching Krabi, their car picked us up and took us to the airport. I covered the 800 Baht cost initially, which they reimbursed later. I really appreciate the company for allowing me to leave the car on the island and for resolving the problem, thus helping me out of a big dilemma.

Reviewed: Mar 26, 2020

Bad review, bad review. I returned the car early because my flight was canceled due to the pandemic. I had my friend call the office to communicate, but they spoke rudely to my friend. I didn't want to return the car early either. Very dissatisfied with this company.

Reviewed: Feb 9, 2020

Both pickup and drop-off were completed within 100 meters of the airport

Reviewed: Jul 26, 2019

Good value for the price

Reviewed: Jun 16, 2019