37 Car Rental Brands at Marrakech Airport (RAK)

Average, they kept emphasizing that they're just employees and any issues should be taken up with the manager. We had to let the rental car service customer support negotiate with them the entire time.

Reviewed: Jun 7, 2024

The deposit required when picking up the car was quite high, almost £2000. You can reduce the deposit by purchasing the car rental company's insurance. It's recommended to have enough funds ready to avoid unnecessary expenses.

Reviewed: Jan 8, 2024

it took me almost 2 hours to get the car! I think there should be more counter to handle customers who want to pick their cars

Reviewed: Jun 9, 2019

L’azienda Addcar ha un ufficio mobile, ma questo è dovuto al contenimento dei prezzi.

Reviewed: May 23, 2024

Excellent service, quick car rental without hidden charges.

Reviewed: Feb 3, 2024

There was no reception desk at the car rental company's airport location, and there were no signs. I had to keep asking for directions. At the exit of Parking Lot 2, there was a person with a POS machine, who seemed to be the only staff member and likely the owner. The car had only six fuel bars at pickup, and after driving five kilometers, one bar was gone. They don't refund any costs even if you return the car nearly full. They promised to refund the deposit in three days, but I waited a week without any result.

Reviewed: Dec 30, 2023

Personne pour nous attendre,pick up au fond du dernier parking. Logan a la place d’une golf. Personne a la restitution

Reviewed: Jul 31, 2019

Horrible company Please miss it The guy who was meant to meet us at the exit never showed up . Called multiple times to number provided no answers either. Finally had to request some other travel company to locate the guy who was roaming around in parking lot with a visiting card size . However he picked us up then went to the office for paper which was not a issue but at this point he says that we have to pay 45 euros extra if dropping car at 6.30 am and another 10 Euros to clean the car at the end. This amount not mentioned until the car pick up. I rather pick up car directly at airport and drop off at airport rather than this scam which says so but not in real sense.

Reviewed: Apr 13, 2024

It's okay.

Reviewed: Apr 1, 2024

Very satisfied, even booking a few hours in advance allows for quick car pick-up.

Reviewed: Mar 4, 2024

It was a pretty good experience. The staff gave us a free upgrade to a different model, the car was in good condition with over 40,000 kilometers. Even though we returned the car an hour late, they didn’t charge us extra.

Reviewed: Jan 12, 2024

Their efficiency needs improvement. The counter staff were on the phone the whole time and it wasn't clear what they were doing.

Reviewed: Jul 12, 2023

The big companies are quite reliable.

Reviewed: Feb 7, 2019

It was difficult to find the pickup and drop-off locations.

Reviewed: Jan 10, 2024

Oui très longtemps aucun panneau 3 personne autour d un véhicule en train de fumer et de se foutre de la gueulle du client voiture non conforme à la réservation il me demande de faire 200km jusqu’à Casablanca pour récupérer le véhicule commander

Reviewed: Aug 31, 2019

The car was not available at Marrakech airport on my arrival for unknown reasons. I had to wait over 3 hours and half in the heath at the airport to get a different car from the one I've booked. I could get to a business appointment in the north of morocco because of the delay. On the way back to Marrakech I had a random police check. the car's MOT was not done and I had to spend 30 minutes negotiating with the police to let me go. The car servicing light kept flashing for the whole two weeks as it needed servicing. I'm looking into asking for reimbursement of the rental money as I consider that the service that I had is not worth what I've paid at all.

Reviewed: Aug 21, 2019

Recommend to all. Really very good company.

Reviewed: Aug 6, 2019

Pas de comptoir. Nécessité d'appeler la société Sovoy à 3 reprises pour savoir où récupérer la voiture. Personnel qui arrive 35 min en retard. Voiture OK mais réservoir quasi vide.

Reviewed: Jul 25, 2019

I received a Dacia Sandero, I was a bit suspicious of the car deal because it was really cheap (marrakech airport). The booking, car and united rentacar turned out to be incredible. Amazing staff, a 1.4k€ deposit was made. Thank you !!

Reviewed: Dec 29, 2023

very friendly staff. keep the great work you do.

Reviewed: Sep 18, 2023

Tout s’est très bien passé, je recommande vivement

Reviewed: Aug 15, 2023

en general fue bien pero no hay un mostrador y yo no tenía tarjeta local para llamar; tuvieron que llamar desde otras compañías y lo mismo para la devolución del coche Asimismo, el coche no estaba lleno a la recogida (de hecho me indicaron que estaba a 6/8 pero estaba a menos y yo acabé dejando más de 7/8); debía dejarse al mismo nivel pero acabé dejando más porque es difícil acertar; prefiero la política lleno/lleno, es más justo

Reviewed: May 23, 2022

Easy process.

Reviewed: Apr 13, 2022

Very satisfied, both pickup and drop-off were convenient and easy to locate. The vehicle provided was exactly what I had reserved. During drop-off, staff were waiting in the parking area.

Reviewed: Feb 24, 2019

Thanks

Reviewed: Aug 3, 2020

Good

Reviewed: Jan 30, 2020

Good

Reviewed: Jan 30, 2020

diRENT was more or less ok - not too bad not too good, just average. We got an acceptable vehicle which did the job. Pick-up process was fine as well.

Reviewed: Dec 13, 2019

Good

Reviewed: Sep 30, 2019

Únicamente que indiquen mejor su situación en el parking del aeropuerto, ya que compartía cabina con Sixt y el cartel era apenas de un palmo y por detrás del cristal oscuro. Trato educado =)

Reviewed: Feb 20, 2020

Air conditioning did not work. Were not at pick up location, had to call 3 times. Eftpos machine was broken and had to wait 2 hours till new one arrived

Reviewed: Jan 13, 2020

J'ai stressé un peu pour le faite de ne pas trouver un interlocuteur de green motion au terminal. J'avais oublié mon sac à dos dans la voiture, j'ai appellé la personne à qui j'ai remis la clé et au bout de 10 minutes me l'avez ramené à l'aéroport .

Reviewed: Sep 20, 2019

Pickup not in airport as described Tank not full to full as described Tried insisting on cash transaction.

Reviewed: Mar 25, 2019

Voiture conforme à mes attentes, propre, récente

Reviewed: Sep 7, 2019

On pick up there was long queues, and it took us almost just under 2 hours to be served in almost 38c marreckesh heat, the pick up location is in the car park, with no shelter, water or queues organisation! Just poor and humane, especially when you have kids! They knew how many people they have pre-booked and the times they are coming, so WHY ON EARTH they couldn’t just organise that better?!?!?!

Reviewed: Sep 7, 2019

Shouqi Car Rental collaborates with Europcar. Picking up and dropping off the car was convenient, but at the Marrakech airport counter, no one was there. The contact number provided was also for the airport counter. We waited for almost an hour in the airport hall until QEEQ customer service helped us contact a city center office and informed us that they had an office in the parking lot outside the airport. We got the car there.

Reviewed: Aug 17, 2019

The airport desk at Marrakech upgraded our booking to an automatic vehicle without any choice being given, this resulted in a higher than expected deposit being taken. They also refused to charge my card in local currency, and used an unfavourable exchange rate in Euros. The car was not in a great condition, it had high mileage for a rental car, and it later transpired had a fault with the starter motor that had been disguised at pickup. It was also the smallest Economy vehicle we have had in 4 rentals this summer by far. This all resulted in a more stressful than needed journey in a new country for our family. However, the Rabat airport office resolved all of this superbly once we had arrived in Rabat by changing the vehicle for the category of our original choice to a much newer car and better condition. The review scores relate to the original car from Marrakech airport. At the time of writing, no compensation has been offered or discussed with AVIS, despite an email to the Morroco reservations office.

Reviewed: Aug 14, 2019

I had already paid over 200 RMB for full insurance on Zuzuche, but AVIS still charged me again. The local insurance fees were very high. Besides the 200 RMB paid to Zuzuche, I ended up paying over 200 Euros to AVIS. I paid the price for a BMW but got a QQ. Even though I was speaking in English the whole time, the contract was given to me in Spanish, with a bunch of unnecessary insurance added. When I discovered it, they said it could be changed, but I would need to pay a 3000 Euro deposit. It's a scam. Who dares to pay such a high deposit? I had to accept the losses, and finally, I spent over 2200 Moroccan Dirhams for a two-day rental. I don't know if this is an issue with AVIS Morocco, the whole of AVIS, or Zuzuche. The car was also very dirty and old. I rented a GPS but it couldn't even find the five-star hotel Savoy Le Grand Hotel in the city center. I ended up not using it at all. One Euro should exchange for 1:11 Moroccan Dirham, but the car rental place exchanged at 1:15. The staff said it was automatically set by the system. The entire experience felt like a scam! Is AVIS really a big company? Or does Zuzuche have no control over their suppliers? I hope other renters don't have to go through something like this.

Reviewed: Feb 10, 2019

i book auto car but when i go there they have not any auto cars it is kind of scam to attract the people to rent there car.

Reviewed: May 3, 2019

Pick up point was impossible, contact number was on voice mail and was never given car papers and became an issue when i was asked for them when returning as I as never given them.

Reviewed: Apr 29, 2019