13 Car Rental Brands at Nantes Atlantique Airport (NTE)

Overall efficiency is good. When returning the car, someone will approach me to ask if I'm returning it.

Reviewed: Jul 10, 2024

La voiture n’aurait pas dû être louée car elle devait partir à la révision des 25000 km. Pour cette raison, à chaque démarrage, le GPS me proposait de me rendre dans le garage le plus proche pour effectuer la maintenance. la voiture n’était pas propre, il restait même une grande bouteille laissée par le locataire précédent. Manque de professionnalisme évident.

Reviewed: Aug 25, 2019

The cost was far higher than the east rent voucher - there was a charge for airport tax added which I questioned but they said it had to be paid.

Reviewed: Jul 20, 2019

Cela aurait été parfait si nous avions pu contacter Budget par téléphone or cela a été impossible malgré de nombreux appels avec parfois des attentes de plus de 20 mn. Inadmissible Problème aussi sur un reste à payer indu

Reviewed: Jul 3, 2019

I had some difficulty in finding the service desk as I'd understood it was in the terminal building but it was actually located opposite the terminal building. There were 2 people in front of me but one took a long time as they were booking from scratch I think. Once I was seen the service was good and bringing the car back was a breeze. Great little car in great condition.

Reviewed: May 8, 2019

Very friendly staff. They gave me some spiel about roadside assistance and cleaning charges and tried to get me to pre-pay in case needed at a discount. Made me worry that they'd be sticklers but when I dropped the car off, they didn't make much of a fuss. All round good service.

Reviewed: Jun 29, 2024

Extremely satisfied!

Reviewed: May 7, 2024

The Rentscape team were fantastic - no could not fault them - they were really helpful and a fantastic team

Reviewed: Sep 14, 2022

Car was a Peugeot 108 - shuttle from the airport is easy to find and quick

Reviewed: Nov 22, 2019

At first I was not happy when I realised i had to take a navette but the overall experience turned out to be very good helped by a very friendly ,efficient and professional customer service.

Reviewed: Feb 9, 2019

Friendly attitude, very efficient

Reviewed: Jun 24, 2024

Counter staff helpful but on return not enough staff were available to process the number of cars leading to delays. Manageress very apologetic and made a goodwill gesture as compensation which was appreciated.

Reviewed: Sep 4, 2019

See above re drop off difficult to know where to leave the car and no reply when we phoned for help as all automated

Reviewed: Aug 1, 2019

Your agent Phillipe was extremely helpful and assisted us very well. Suggest you automatically enter the hiring base as Home Address in the sat nav to assist ease of return. Unsure why we paid a premium for a sat nav which was integrated in the car.

Reviewed: Jul 20, 2019

The counter staff were helpful. As there were no cars available when we arrived and a large queue i had to wait aprox 1 and a half hours standing in 30degree heat. The car i got was not what i had ordered. This was disappointing.

Reviewed: Jul 16, 2019

Quite satisfied

Reviewed: Jan 18, 2024

All ok except need to queue with rental pickups to leave keys

Reviewed: Nov 4, 2019

The staff was very accommodating.

Reviewed: Aug 1, 2019

Very slow to reimburse the deposit. The deposit should be refunded immediately on return acceptance of vehicle. Shouldn’t have to wait 4-5 days.

Reviewed: Jul 17, 2019

I had a small scratch on back of the car. I pointed it out. They said it would only be a small amount. €723 is now the estimated cost of repair. Outrageous. I have excess insurance but will not be using Europcar again. Under no circumstances

Reviewed: Jul 3, 2019

Fantastic, freindly and efficient service from the guy behind the desk who upgraded our car as we had a lot of bags with us.

Reviewed: Aug 10, 2023

Car was fine, nearly as expected. There were some scratches that I had to report at pickup and that were not premarked in documentation. The car was not at the pickup box as provided by the person at counter, so I had to return to the counter and wasted 30 minutes of our time (sole parent with two small kids). The Child safety seat rental is over priced (I was quoted 38,50 EUR incl. VAT per 3 days rental of an 100,00-120,00 EUR piece of equipment). Even I was quoted a rate that said incl. VAT the person at checkout added the VAT again, so I was unfairly overcharged few euros. As I was in hurry for the plane, I noticed this only later.

Reviewed: Jul 15, 2019

Like: No Que
Dislike: Price for upgrade on day and upsell for insurance !!

Reviewed: Sep 20, 2018

pick-up processing was very good, we could choose a car between five different and were luck to choose one with automatic transmission.

Reviewed: Oct 7, 2021

Comptoir rapide et membership gold retrouvée easy bien que la resa fut faite via EasyRentCars

Reviewed: Jan 12, 2020

Quite a long wait, but the staff member tried to complete our reservation as quick as possible

Reviewed: Sep 4, 2019

Déçue par la propreté du véhicule... Par contre personne au guichet très aimable

Reviewed: Sep 29, 2019

I dont understand why a compagny cant put more worker When we are puting our hours of pick-up... I think they can analise the afluence hours... More than 60 min to have the key! Its a shame

Reviewed: Sep 2, 2019

When renting the car, not only did they say the initially ordered model was unavailable, but the rental company's staff also took advantage of language barriers to push for a model change, increasing the cost. Upon returning home, my credit card was charged more than 3800 RMB when the rental should have only cost 201 Euros. The rental contract and card transaction receipts were taken when the car was returned, leaving me with no evidence.

Reviewed: Oct 8, 2017

Crap

Reviewed: Jul 29, 2019