18 Car Rental Brands at Sevilla Airport (SVQ)

Very satisfied!

Reviewed: Feb 17, 2025

Had a scratch abroad, and no one ever picks up the phone.

Reviewed: Oct 20, 2019

The reserved car model was not available at the store, and the staff forced an upgrade with extra charges. Thankfully, after contacting the Zuzuche customer service, Zuzuche covered the upgrade costs. Later, I found out this is a common practice in Spain during peak seasons, where they attract customers with low prices and then force upgrades.

Reviewed: Feb 15, 2025

The original reservation was canceled by the Alamo city branch because I arrived at the pickup location over an hour late, and they charged me the full rental fee. The Zuzuche platform also failed to inform me in advance that exceeding one hour would result in being unable to pick up the car and having to pay the full amount. It turns out Alamo has such unfair and shameless terms, which were only mentioned inconspicuously in the contract. Moreover, the Alamo staff were extremely arrogant and seemed to take pleasure in the situation, likely making considerable profit from such practices. In the end, there was no way to claim compensation, and I had to make a new booking on-site. Caution everyone to avoid Alamo!!!

Reviewed: Feb 7, 2025

The original booking was canceled entirely and all fees were charged because I arrived at the Alamo downtown location over an hour late. QEEQ did not inform me in advance that arriving more than an hour late would result in being unable to pick up the car and having the full amount charged. Such unreasonable and shameless terms were only subtly mentioned in the contract. Additionally, the Alamo staff were very arrogant and showed schadenfreude, seemingly profiting well from such practices. Ultimately, there was no way to claim compensation, and I had to place a new order on-site. I strongly advise everyone to avoid Alamo!

Reviewed: Feb 7, 2025

Overall satisfied, but faced a downgrade where I booked a Mercedes and ended up with a Volkswagen. Feels like a common practice in Spain.

Reviewed: Jan 24, 2025

Overall, it's okay. We purchased basic insurance, but there was a minor scrape in the parking lot that exceeded the designated coverage. They charged 200 euros.

Reviewed: Aug 8, 2024

Great service. Just remember to take photo of every inch of car outside and inside.

Reviewed: Feb 6, 2025

The rental company kept pushing insurance upon arrival. If I hadn't repeatedly emphasized that I already purchased full coverage and didn't need it, they would have directly charged me for the insurance fee. The payment for a full tank of fuel seems to be mandatory and not just a pre-authorization. It takes about a week to get the refund, which could lead to exchange rate losses.

Reviewed: Nov 29, 2024

There are two issues: First, the car condition. Initially, I was given a reserved Jeep, but upon inspection, I found the tires were uneven and severely damaged. When I started the car, the tire pressure warning came on, so they replaced it with a Yaris, which wasted time. Although the Yaris was very new, it felt extremely light and unstable, which was quite disappointing, even though they claimed it was in the same category as the Jeep. Second, the fuel policy. Unlike other car rental companies, they insisted on checking the fuel receipt when returning the car. I refueled about 40 kilometers away, and while the fuel gauge showed 8 bars, they still claimed it wasn’t a full tank and charged me a refueling penalty of about 25 euros. Today, I even received an email saying there was a 4.95L fuel shortage. Other companies just check the fuel gauge when returning the car, but this was the first time I’ve experienced needing a receipt and verifying the gas station location. Moreover, when I picked up the car, the gauge also showed 8 bars, so how am I supposed to know if it was truly a full tank to begin with? In summary, I will not rent from this company again.

Reviewed: Nov 17, 2024

There are two issues: First, the vehicle condition. They initially gave me a reserved Jeep, but during inspection, I found that the tires were heavily damaged with uneven surfaces. When I started the engine, the tire pressure warning came on. They changed the car to a Yaris, which wasted time. Although the Yaris was new, it felt very light and unstable, which was disappointing, even though they said it belonged to the same category as the Jeep. Second, the fuel policy. Unlike other rental companies, they insisted on seeing my fuel receipt when returning the car. I refueled about 40 km away, and while the dashboard displayed a full 8 bars, they still claimed it wasn’t fully refueled and charged me a fuel penalty of about 25 euros. Today, I also received an email saying the fuel was short by 4.95 liters. Other companies only check the fuel gauge when returning the car, but this was the first time I encountered a company that verifies receipts and fuel station locations. Moreover, when I picked up the car, the dashboard also showed 8 bars. How could I know if the car was completely full when I got it? In any case, I won't rent from this company again.

Reviewed: Nov 17, 2024

The efficiency is quite good, but I was a bit disappointed with the diesel car. Fortunately, the fuel consumption is okay.

Reviewed: Jul 29, 2024

Budget is pretty good. They asked once about insurance, and we said we don't need it, so there was no upselling. The car had some scratches and dents, which were pointed out during pickup. During return, the staff inspected the car condition and checked the fuel receipt. Everything was fine.

Reviewed: Jan 31, 2025

Satisfied

Reviewed: Jun 1, 2024

Big companies are more reliable. The staff speaks good English and provides warm service. They offer insurance but don't force it on you. Explanations are clear, and the deposit is refunded very quickly after returning the car.

Reviewed: Feb 20, 2024

I chose to pick up the car at the airport, the store is right at the arrival hall.

Reviewed: Aug 24, 2023

Car broke down after 3 days. Budget made us pay for insurance that we already purchased with Qeeq. They said the qeeq insurance was not valid.

Reviewed: Oct 6, 2021

El alquiler, recepción y devolución sin problemas. Todo rápido. El personal muy correcto

Reviewed: Jan 27, 2025

The entire store is quite dishonest. I recommend choosing larger or more reputable local car rental companies for reliability. 1. Pickup Stage - The car we received was different from the one we reserved, and they aggressively tried to sell us insurance. They kept emphasizing that if we didn't buy the insurance, we might face major accidents or hefty compensations. In reality, just being cautious or buying comprehensive insurance through the app is sufficient. The insurance sales pitch wasted a lot of time. 2. Dropoff Stage - They checked the car's condition at least three times, and after finishing, the staff huddled together and whispered. Since we had confirmed before returning the car that everything was fine, we knew there was no issue. The staff then tried to accuse us of having a smoke smell in the car and forced us to pay a 75-euro cleaning fee. This clause wasn't in the contract, but we had to hurry to catch a flight, so we paid. Overall, this car rental company operates with an intent to scam, and you might not leave unscathed. Choose wisely.

Reviewed: Feb 24, 2024

Tebcobran muy barato pero luego te endosan un seguro de 70 euros, vamos que el coche por un dia me costó 104€

Reviewed: Nov 23, 2019

When I arrived to pick up the car, I was about 40 minutes early. I waited in line for a long time, and when it was finally my turn, they told me that my scheduled pick-up time hadn't arrived yet, and I had to keep waiting. I was waiting with my child, and I don't accept this kind of service. They could have checked if anyone behind me had a tight schedule before making me wait longer. When it was finally my turn, they tried to sell me various insurances. I showed them the full insurance I had bought on the rental platform, yet they still charged me a 1200-euro pre-authorization. They stated a 'full tank pick-up, full tank return' policy but directly charged me 81 euros for fuel, saying they would refund it if I returned the car with a full tank. If they had already pre-authorized 1200 euros, why forcibly charge me 81 euros for fuel? Even worse, when I got the car, the fuel tank was not full. It's deceptive, even if the difference was small. The most unacceptable part was during the rental period, when my car's radiator was damaged on the highway due to a dog suddenly darting out. After calling roadside assistance, the car was towed away, but they said I had to go to a branch 200 km away to get another car with another 1200-euro pre-authorization. I was in Cordoba, a popular tourist city in Spain, and they had no branch there? I ended up with no car even though I paid for the rental. The next day, I repeatedly confirmed with their customer service if I needed to go to the return branch to complete the necessary procedures, and they said no. However, on the day of the return, I received a call in the afternoon asking me to come and return the car, but the return time had already passed. My car had been towed away a day and a half earlier, and their system failed to update the information in time. As of now, a week later, the damage assessment is still not confirmed. My 1200-euro pre-authorization and the 81-euro fuel charge haven’t been settled. Ultimately, I had to pay out of pocket for transportation from Cordoba to Seville, as all my planned driving routes were no longer covered. I suffered significant losses and had a terrible service experience.

Reviewed: Sep 8, 2019

Excelentes como siempre

Reviewed: Jul 30, 2019

Excellent

Reviewed: Jan 16, 2025

El día que llegamos a recoger el vehiculo (Ford Fiesta o similar) nos dicen que ellos no tienen Forg Fiesta y lo que tenemos reservado es un Fiat 500!! Los mismo empleados nos dicen que es un coche de categoría inferior. Despues (siempre segun Qeeq) al parecer son de la misma categoría. Viajen ustedes 4 adultos en uno y en el otro y cuentenme si la esperiencia es "similar". Al entregar el vehiculo nadie vino para ver en que condiciones se entrega. Se deja en una plaza donde cualquiera podría rayarlo o causarles desperfectos sin que haya constancia de que fue entregado en buenas condiciones o por lo menos las mismas en las que fue recogido!! Hay que de nuevo fotografiar el vehiculo por todas partes y con dia y hora en la foto por si acaso!!!

Reviewed: Jan 10, 2025

The store charged additional fees unfairly, claiming that the Spanish driving license of the driver was less than 5 years old, and therefore charged more than 30 euros as per their website regulations. Fortunately, after seeking help from the rental car platform, it was confirmed that only drivers under 26 years old with less than 5 years of driving experience should be charged. The rental car platform quickly refunded us the fee.

Reviewed: Apr 26, 2024

Drop off took a matter of minutes. Was the perfect experience. Car was immaculate and brand new

Reviewed: Oct 31, 2019

I paid on internet 31,85€ for a car rental for four days. When I arrived there, I was asked to add 125€ for insurance otherwise I shoud have paid a deposite of 1100€. It was written anywhere. Finally I paid 156€ for a car rental for 4 days It's incredibly expensive and dishonest.

Reviewed: Apr 14, 2019

GOLDCAR introduce too much extras to pay on top what I have paid during the reservation.

Reviewed: Mar 16, 2019

Since I purchased full insurance, there was no upselling, and the deposit was refunded quickly. Overall, it's a positive experience.

Reviewed: Dec 25, 2024

The car I received was not the same as the one I rented. I rented a BMW 1, but I got a Peugeot instead. There were additional fees as well, which made me feel cheated.

Reviewed: Oct 10, 2019

Excellent service

Reviewed: Jul 29, 2019

Awful length of time waiting to pick up car

Reviewed: Jun 8, 2019

Good attitude when renting

Reviewed: Jun 5, 2019

Very good.

Reviewed: Dec 1, 2024

The final billing hasn't been done yet, so I won't comment for now.

Reviewed: Sep 11, 2024

Satisfied

Reviewed: Jun 26, 2024

Everything was perfect.

Reviewed: Oct 23, 2019

I picked up the car at Sevilla airport. A male staff highly recommended another model, a MBW 2.20d, for us. He said that the car used diesel and it would has less fuel cost for travelling long distance. Owing to the darkness environment in the carpark, we could not easily identify the dirty situation of the car. After leaving the airport and under the sunlight, we found that the car was very very dirty. There was dust and debris inside the storing spaces at the doors and cabinet, mud on the carpart. Many white spots/paint on all seats. It was very disappointed that such car was not cleaned throughly before giving to customers.

Reviewed: Jun 13, 2019

The service attitude of the staff at the Seville Enterprise counter was terrible. I had a reservation to pick up the car at 5:30, but the car wasn't ready at all. We had to wait standing at the counter for over forty minutes. The car we eventually got already had 80,000 kilometers on it, was an old model, and had scratches all over. Later, while driving up a slope in the parking lot, the car even stalled. Since I had already purchased full insurance through Zuzuche, I carefully checked the bill, only to find that the clerk had added a €100 insurance without asking. It was so frustrating! After arguing, they reluctantly removed the insurance. This was the most disappointing car rental experience I've had.

Reviewed: Oct 5, 2024

The reserved car often differs from the one actually picked up. Although we purchased insurance when booking, we were forced to buy additional insurance at pickup.

Reviewed: Jun 11, 2024

Indirectly selling insurance with too many tricks.

Reviewed: Jun 30, 2024

Viaje por trabajo. Llegué a Sevilla a las 10:45h y tenía una reunión a las 13:30h en Córdoba. Estuve esperando la furgoneta que me llevase al punto de recogida durante 50 minutos. Cuando llegué al punto de recogida había una larga fila de personas esperando para recoger su coche. Tuve que esperar más de 30 minutos para que me atendieran. El personal muy amable pero estaban dos personas para atender a toda la gente que allí esperabamos y además tenían que atender las incidencias telefónicas. Finalmente llegue a Córdoba a las 14:00h media hora tarde.

Reviewed: May 6, 2024

Good car and friendly service. As a small tip: at Seville a sign for where Firefly cars are hidden in the car rental car park would have been helpful. (it is passed all the other rental agencies, turn left and go to the very back of the car park and is not sign posted)

Reviewed: Mar 19, 2024

Le service était très bien.

Reviewed: May 22, 2019

Les loueurs sur place obligent à prendre une assurance tous risques non prévue dans le contrat. Je m'étais assurée avant de partir de savoir s il y aurait des frais supplémentaires et une personne EasyRentCar m'a confirmé que je n aurai rien à débourser de plus que le carburant. Or l assurance toys risques obligatoire vendue par le loueur augmente la valeur du véhicule de 20 euros par jour ce qui est scandaleux.

Reviewed: Apr 14, 2019

Super easy and no hassle

Reviewed: Nov 21, 2022

The car was new (600km) and in excellent conditions.

Reviewed: May 31, 2021

J'avais choisi Rhodium que je ne connaissais pas en raison de la proposition d'une Smart Forfour. On m'a imposé une autre voiture ! Avez-vous des Smart Forfour a disposition. J'en doute !

Reviewed: May 9, 2019

véhicule conforme au choix de location, neuf, retour de location simple et rapide excellent loueur .

Reviewed: May 9, 2019