18 Car Rental Brands at Ibiza Airport (IBZ)

Good location for pick up & drop off ; the physical damaged items of the rented car was mentioned in the check out contract as shown in level 1 to 3 but it cannot be defined as shown in the contract.

Reviewed: Aug 28, 2023

Got served by one Super Rude counter staff that basically said that if I didn't pay the £135 extra insurance then I couldn't have a car and would have to wait or I could be down graded to a Fiat 500. What a great start to our holiday, I would never use them again.

Reviewed: Oct 13, 2019

Had to pay 4 times more for insurance than car rental. Otherwise, was told airport fee is 20 Eur per night too. Bad experience.

Reviewed: Aug 25, 2019

Goldcar added extra 25 EUR for the airport fee even though I have bought all included voucher and they refused to read what was said in the voucher details, saying: "all have to pay that extra fee".

Reviewed: Aug 6, 2019

L'attente pour récupérer son véhicule est déjà scandaleuse, plus de 2h au guichet... Puis après une arnaque de Carmen la vendeuse, qui nous a fait souscrire à une assurance à 104 euros pour pouvoir récupérer notre véhicule. C'est un scandale!

Reviewed: May 29, 2019

I ordered a Fiat 500 and got upgraded to a Jeep, as they had limited availability on smaller cars. Desk staff were really friendly. I would definitely rent from them again.

Reviewed: Jul 26, 2022

They didn’t want decor our QEEQ insurance and wanted $1,100 deposit or a further $76. I wld have been better not buying your insurance and going with the record go. I paid twice.

Reviewed: Oct 30, 2021

Good price, good service and the car they gave us was virtually brand new.

Reviewed: Oct 10, 2019

Hidden costs regarding the fuel, extra costs for additional driver and miserable, moody staff

Reviewed: Oct 6, 2019

Thought excess waiver had already been purchased so amount paid on line not reflective of true cost

Reviewed: Oct 1, 2019

Very impressed with the whole process, finding the pick up point was easy, the booking staff were very polite and efficient. From being picked up to driving away in a brand new car took about 20 mins. Highly recommend Click Rent

Reviewed: Jun 9, 2022

The Car Rental Company (Click Rent) is a fraud. They gave me a car which was driven for 89,000+ kilometers, and therefore wasn't in a good condition. After the rental expired and the car was returned in the same condition - they confirmed it, and signed "OK" on my sheet. 4 days later, they sent me an invoice charging me Euros 1600 for "BROKEN CLUTCH". This was without any explanation or any prior notice, or dispute resolution. I would strongly recommend against hiring from Click Rent!

Reviewed: Sep 25, 2019

Worst rental car that I tried im my life. They gave me a different car that I have booked, completely dirty. They tried to sell me more insurance covers. In the first day the AC broke. I return to the office and they changed my car for another manual car. But i have booked a automatic car.

Reviewed: Aug 12, 2019

The booking confirmation did not advise that the company is not located inside the airport, neither where to meet the shuttle van to the agency. At the agency, they forced us to pay for extra insurance, despite the fact that we had already bought the full insurance coverage from Easyrentcars. They said the insurance by Easyrentcars was not valid for them. So we had to pay EUR 90 for their insurance, which was more than the full booking cost. The funny thing is that the EUR90 was to cover only for scratches and mirrors. If we had the windows broken this EUR90 would not cover for it???? They also did not take American Express. My husband and I only have American Express. If they did not accept AMEX, Easyrentcars should haven't taken this card as payment for the booking at all or advise accordingly (not in a generic T&Cs) that Click Rent specifically do not take AMEX. The car given to us was completely damaged, crashed and dirty. When I complained about it they said that I could wait to exchange for another car. However, after spending more than an hour to get the car we decide to go ahead with the terrible car they gave to us. Please see the document attached and a photo I took of the front of the car.

Reviewed: Jul 1, 2019

Read their google business reviews... You are literally trading your vacation time, for less cost of rental. I don't think it's worth it. The 30 minute wait in a parking lot, for a shuttle, the 60 minute wait to get the car from the rental office, the crowd of angry customers all impatient and unhappy. It was horrible. I would gladly have paid more for a simple easy, stress free option.

Reviewed: May 3, 2019

Problematic behaviour at the counter, firstly they tried to give us a smaller car than what we paid for and attempted to charge us to upgrade to a larger car (the one we had actually booked). They also took a larger deposit than they should and the excess was double what QEEQ said it was. It very much as if Europcar was trying to claw back the discount that QeeQ had secured.

Reviewed: Oct 7, 2021

Good car: VW Golf, best car in it’s class. PickUp was a little extensive. Also, the insurance via QEEQ (AXA) raised some eyebrows, and took time to consider and discuss. But overall fine.

Reviewed: Aug 23, 2021

Very satisfied, the car was delivered right after landing, very convenient

Reviewed: Sep 10, 2018

Lost items were not helped to find, car had issues but was not replaced, poor attitude

Reviewed: Jun 5, 2018

Didn’t have the right car. We did eventually get a refund though.

Reviewed: Aug 8, 2020

1. The rented car was not the model we originally reserved, it wasn't even in the same category. We booked an Audi A3 or a similar model, and they gave us a small Renault?? We asked about this and they said it was the same. Excuse me, the size of the car isn't even the same. 2. The price is extremely high, 116 euros for a very small Renault hatchback. Overall, I do not recommend choosing AVIS.

Reviewed: Apr 16, 2019

フロントスタッフさんがとても親切でしたが、ドアが少し凹んでた！　運転に問題はなかったが、事前に説明欲しかった！　ドアのロックができてない時がありました！

Reviewed: Dec 14, 2019

The service was great. They gave us a two categories higher car without extra charge because the requested was not available. The counter at the ibiza airport gives priority to the arrived flights versus clients that are already at the island (3 employees on one side, none on the other). That annoyed us but after complaining one employee helped us.

Reviewed: Sep 20, 2019

The staff at 1.00 am need to polite when the travel from another country is made by the customer. Sadly they try to cheat regarding insurance at the counter and also rudely tell us that I should not ask questions at the counter

Reviewed: May 30, 2019

Upon arrival, I found out that the local area does not accept notarized Chinese driving licenses. After 3 hours of negotiation, I finally rented a car from another company, which seriously affected my schedule!

Reviewed: Apr 19, 2018

The car wasn’t overly clean and had lots of scuffs and marks on. But service was good, and quick.

Reviewed: Oct 23, 2019

I will be travelling to Ibiza on regular basis from now on and would like it if my 23 year old daughter who has 5 years experience and a clean licence could be insured to rent from ok rent

Reviewed: Oct 7, 2019

Demasiado tiempo para recoger el coche. Vehiculo bastante dañado y con defectos como por ejemplo que no funcionaba el limpia trasero y no tenia agua para los cristales

Reviewed: Sep 18, 2019

Bcp de monde pour la récupération mais peu d'agents de comptoir pour répondre à la demande donc temps d'attente long. Bcp de dégâts sur la voiture n'ont pas été marqués dans le contrat, nous avons fait un tour complet pour éviter les mauvaises surprises au retour. Aussi, il manquait un bouchon d'air sur un des pneus (dangereux !!!). Sinon, véhicule qui roule bien et sans souci particulier.

Reviewed: Aug 25, 2019

Endroit de restitution compliqué à trouver sur Waze mais bien placé car près de l’aéroport

Reviewed: Aug 22, 2019

L’agent lors de la récupération du véhicule de centauro était des plus désagréable (il était pressé de terminer le travail) Ces collègues autour n'étaient pas mieux ... heureusement qu’au retour nous sommes tombés sur une personne plus aimable

Reviewed: Sep 24, 2019

Centauro refused to accept the insurance I purchased from Easyrentcars and charged an additional €66. They also charged an additional €25 for an optional fueling service which I didn't request or require! It really felt like a scam but they wouldn't release the car until I fulfilled these requirements.

Reviewed: Aug 29, 2019

The car was virtually brand new with less than 500 miles on clock.Also we booked a Corsa and were given a much better c3

Reviewed: Jun 12, 2019

Didn’t shoe up to collect us at the airport to pick up the car. Didn’t take responsibility for their mess neither contacted us to inform us at any point. Over an hour waiting at the airport for them. We were forced to use public transport so we didn’t they to our hotel until 2am. Forced to rent a car with another provider which increased our expenditure. Won’t use them ever again

Reviewed: Jun 11, 2019

We had a very good experience all round. Amazingly cheap and very easy process to collect and drop off the car. I especially liked the Centuro staff. We left our duty free bottles in the car hire office and they were so honest, they called us the next day and said they would hold the bag for us. Very happy

Reviewed: Apr 16, 2019

コンパクトカーを指定していたのに大きい車だったので運転が怖かった。

Reviewed: Sep 3, 2019

The process of picking up the car at the airport counter was very slow. During both pickup and return, I noticed that Budget added unauthorized charges to the bill. When picking up the car, they didn't ask if I wanted to refuel it myself and instead chose the option for the rental company to fill the tank, which cost an extra 56 euros. I had to request a new bill after noticing this. When returning the car, I found an extra driver fee on the bill even though I was the only one with a driver's license and my friend didn't have one, so it's impossible for there to be an extra driver. Even if I needed an additional driver, they would have to provide their license at pickup. These issues made me feel that this rental company is not very trustworthy and always looking to overcharge.

Reviewed: Aug 7, 2019

Great service - we arrived later than anticipated but the desk was still open on arrival. Also, we left a mobile phone in the car when we dropped it back and the Avis/Budget representative (a Mexican chap) very kindly chased after us from the 5th floor of the car park to give the phone back. Would definitely recommend!

Reviewed: Jul 30, 2019

Better car than booked was offfered

Reviewed: Jul 22, 2019

No information on where to go when you arrive everything on documents in Spanish Had to walk around asking other car rental places what to do and where to go

Reviewed: Jun 22, 2019

The car condition was good. There was no amigo autos staff available and I was assisted by Ok Car rental staff instead.

Reviewed: May 30, 2019

Like: nice car clean and tidy, brand new , very economical on both hire charge and fuel ,loved the fact that the car was on airport pick up , hassle free

Reviewed: Sep 25, 2018