9 Car Rental Brands in Avalon, New South Wales, Australia

The wait time in the queue is often a problem.

Reviewed: Feb 19, 2020

Very excellent and good service

Reviewed: Aug 26, 2019

staff nice and good explanation

Reviewed: Jul 16, 2019

Very good

Reviewed: Jun 19, 2019

Everything is good

Reviewed: Jun 13, 2019

There were lots of customer waiting for the rental car in budget. The lady was doing great job by handling all the customer smoothly but to do it better may be other car rental should also be linked to help. Budget had nearly 7 to 8 vustomer waiting and near counter other car rental had 0.

Reviewed: Feb 10, 2020

Got a nicer car in return. Very good.

Reviewed: Oct 23, 2019

Very easy to rent a car, the car is very new, i got the car only 7000km

Reviewed: Oct 21, 2019

No comment

Reviewed: Aug 19, 2019

Car condition average

Reviewed: Aug 16, 2019

Easy to find right after exiting the airport

Reviewed: Jan 25, 2020

Arrived early and there were not many people in line. Finished the procedures quickly and got the car immediately.

Reviewed: Oct 9, 2019

Arrived early, staff explained early pickup and return, smoothly collected the car

Reviewed: Nov 6, 2019

Car condition exceeded expectations. Clean and fuel efficient.

Reviewed: Sep 12, 2019

Good

Reviewed: Jul 24, 2018

Pretty good.

Reviewed: Sep 24, 2017

Overall service is satisfactory.

Reviewed: May 26, 2019

They charge you without statement and details

Reviewed: Oct 24, 2019

A very good experience where they upgrade us the car from a compact car to a SUV without any charges!

Reviewed: Oct 8, 2019

Charges fuel without evidence of fuel dropping by 1 bar. The car was returned with full bar of 550+km in drop off zone. The staff however without investigations and sufficient evidence, charge my card on fuel, without our consent and authorization.

Reviewed: Oct 2, 2019

Absolutely brilliant staff at Avalon airport! I hired a car and dropped back that morning at Sydney from a different company and I cannot explain what a breath of fresh air it was to deal with Alamo! Great car, super clean and easy to drop back with my invoice with me with a few hours.

Reviewed: Oct 1, 2019

Easy to deal with.

Reviewed: Sep 2, 2019

Despite my flight arriving after 10 PM, which was after store hours, there was still staff waiting for me to pick up the car! Thank you so much!

Reviewed: Mar 5, 2019

The staff were very nice during both the rental and return process. They explained everything in detail and the process was smooth.

Reviewed: Feb 21, 2019

No staff at the counter, waited a long time for both pickup and drop-off

Reviewed: Apr 10, 2018

On February 22nd, I accidentally left my camera in the car when leaving Melbourne Airport. I contacted the rental company through Zuzuche and they reported that they were unable to reach the rental company. Despite multiple suggestions to try other contact methods, Zuzuche's customer service was rigid and handled the situation poorly, causing us to miss the best time to recover the camera. After five days, on February 27th, they informed us that the rental company staff were on vacation, hence the delayed response, and they claimed they found nothing. I am very dissatisfied with this; Zuzuche is unreliable in critical situations.

Reviewed: Feb 27, 2018

The counter staff was quite lost and had trouble with the customer before me.

Reviewed: Sep 4, 2019

Good service ... however I was charged $11- more than quoted ... if I had not had my quote with me I could not prove they were incorrectly changing me...to their credit I did get a refund

Reviewed: Apr 13, 2019