11 Car Rental Brands in Launceston, Tasmania, Australia

Apex staff were lovely and helpful and the car was great!

Reviewed: Apr 15, 2024

Drop-off place hard to find. We got up-grading to Toyota Camry

Reviewed: Apr 13, 2024

The car seemed to have been roughly handled by the earlier customers. The car was not properly cleaned. The air con had a strange smell when switched on. We had to return our car 18 days earlier than the scheduled date due to death in our family. We had called apex if we could return it in Hobart (we had picked it up from Launceston) but they refused. Even though we were grieving and had to leave immediately they did not give us that option. We had to drive to Launceston in the middle of the night and then the after hours drop of location was not open so we waited for 45 minutes, all this with a small 2 year old toddler. After that we have been chasing apex for some refund (we booked for 24 days and returned it after 6 days) as we used up only 1/4th of our booked days and due to extenuating circumstances. All places like hotels, bnbs, airlines refunded/waived extra charges when we provided them our reason and documents. Apex guys are refusing to coordinate and refund us any money. We will never book from apex again.

Reviewed: Feb 26, 2020

They were absolutely fantastic: quick and easy check-in / out as well as shuttle service to the gate.

Reviewed: Feb 23, 2020

Staff are friendly and the airport shuttle service is excellent and drops you right off at the airport so you don't have to drag luggage from the airport car rental drop off to the actual check in.

Reviewed: Jan 12, 2020

The counter staff was adamant that my AXA insurance was inadequate and I wouldn't be covered for any excess in case of a claim, was coerced into paying a higher pick up premium before we could leave

Reviewed: Mar 1, 2024

I found extremely poor service that while a shuttle bus was indicated to be offered, but it is not offered early in the morning and means you are required to walk with your luggage to the airport. That alone would prevent me ever booking with them again

Reviewed: Dec 11, 2023

Corolla sedan was a 2019 model with 77K kilometres on the clock. So in average condition. Not a high end car. However, the car was easy to drive and went well. Counter staff were insistent that damage incurred would cause a $5500 penalty charge. And a refundable deposit of $1000 would be charged to my credit card and refunded if no damage. However, by paying the daily waiver fee (car and windows/tyres seperately, (approx $45 per day) then no deposit or penalty charge would apply. Staff took about 20 pics of car before pickup while we waited and another 20 pics when we returned - also while we waited which i found very annoying. I have booked a lot of cars in Australia and Overseas and i found then to be the most vigorous with these car examinations

Reviewed: Dec 13, 2022

Price that QEEQ quoted didn’t happen,had to pay 658 Australian Dollars, After signing paperwork I was informed of over 30 scratches and damage to the car. Also included in the price was car insurance, despite me stating I had car insurance. Felt like they tricked me, could have increased damage marks on my return of the car. Seemed a bit of a scam company.

Reviewed: Oct 29, 2022

The car we got was larger than we booked. I am not used to driving a large car, so it was stressful on the first day. They tried to sell another insurance e, even though I got one from the easy car rentals.

Reviewed: Jan 10, 2020

Car was great, clean and spacious for 2 people.

Reviewed: Dec 20, 2023

Friendly service

Reviewed: Jan 17, 2023

It was the only car hire desk not open when I arrived after 6:00 pm which was irritating as I had to get back to the airport the next day.

Reviewed: Nov 28, 2022

Car was well maintained and upgraded too. What really bothered me was- no person at the counter neither did I receive any info before hand. After a long wait, security at the terminal empathised my situation and guided me to the workshop where I finally found someone from Alamo washing the car. He was unaware of any booking and contacted the manager. Finally, someone arrived after 30-45 mins wait to complete paperworks and handover keys. I understand the issue of short staffing bcoz of covid but I felt it could have been handled much better and organised

Reviewed: Dec 15, 2020

Great company

Reviewed: Nov 17, 2019

Excellent customer service beyond my expectations. Quite smooth & courteous. Can't fault.

Reviewed: Jan 22, 2023

Car was dirty, air conditioning was not working

Reviewed: Feb 10, 2020

Met the expectations

Reviewed: Jan 28, 2020

The Thrifty check-in was fast & painless

Reviewed: Jan 23, 2020

We were early (flight change) and returned it late. The additional day's fee was very reasonable. They swapped cars to cater for us. Car was awesome with no problems experienced.

Reviewed: Jan 21, 2020

Always easy to deal with

Reviewed: Dec 3, 2022

Excellent service decent car

Reviewed: Sep 7, 2022

quick. shuttle guy was very happy and fun. no messing about.

Reviewed: Jun 24, 2022

Would be good to have more staff to take care of pickups- not ideal having multiple groups waiting and only one person behind the counter doing their upselling on insurance. That said, overall, another good experience with Bargain.

Reviewed: Nov 29, 2021

Waited a very long time to get picked up at the airport. Caled an waited on hold for over 10 mins then requested a call back and never got one

Reviewed: Apr 28, 2021

I was expecting a Tesla as i specifically booked for a Tesla, but i do understand that it stated others as well so a Polestar wasnt a dissapointment at all.

Reviewed: Nov 4, 2022

I booked a Toyota Corolla and got a Holden Astra which was more familiar to me and it included cruise control and Apple Car Play - big tick. Counter staff was very helpful and drop off experience was good as well. Booster seat was installed and ready to go. Drove 1100km and the car performed very well and never missed a beat apart from the oil change warning that came up every time the ignition was turned on.

Reviewed: May 2, 2019

The car was upgraded and smooth. The counter staff went above and beyond to source the right drop off spot. It was truly impressive.

Reviewed: Sep 20, 2022

Made a booking for a hyundai i30 or similar, got a suzuki baleno, which is similar in size but worse off on the fuel economy. On the road, the car struggles a little on the Tasmanian hills and upslopes, but smooth drive overall. Handling was okay, transmission sometimes shifts up a gear for no reason which results in over revving, which is a known issue with this car (it was discontinued) Came with an android-auto/apple-car compatible touchscreen interface, so you can save on getting the satnav. Boot space is generous enough for a big luggage and two smaller sized baggage. Europcar service staff was good, had a pleasant experience.

Reviewed: Jul 7, 2022

As the Airports are busy place, you need to keep at least 2 people for processing.

Reviewed: Feb 18, 2020

The counter was a little crowded with only one staff

Reviewed: Jan 28, 2020

I was upgraded at no additional cost However the cost of the rental was high. Perhaps it was peak season

Reviewed: Jan 13, 2020

Thier system was too slow and they charged 19% surcharge on top mentioning its a location charge on Airport. Had to wait for almost 40-50 mims to pick the car.

Reviewed: Jan 12, 2020

Got an upgrade from small to compact SUV. Fantastic

Reviewed: Mar 17, 2021

Free upgrade. Excellent experience.

Reviewed: Dec 8, 2020

Free upgrade to bigger vehicle

Reviewed: Jun 28, 2020

Besides the driver side, there were no floor mats on all other seats

Reviewed: Sep 26, 2019

The pick-up station was located conveniently within the Launceston Airport and the staff were very professional in helping me check out the car and in guiding me.

Reviewed: Jul 24, 2019

Great

Reviewed: Feb 19, 2020

カーナビが付いてなかったのでグレードアップした車両を用意してくれて助かりました。

Reviewed: Nov 23, 2019

They have a surcharge on every card type. Bascically they are then charging rouhly 2% extra on what its stated.

Reviewed: Aug 15, 2019

Very good service

Reviewed: Aug 13, 2019

Car was fantastic even though it was not the one i chose originally. However, car's fuel efficiency is pretty sub-par as compared to the original one i chose

Reviewed: Aug 12, 2019

Like: Got an upgrade to nicer car :)

Reviewed: Jun 4, 2018