15 Car Rental Brands at Launceston Airport (LST)

It was good. Positive experience. Though I did receive a call to say I'd caused a window chip but this had been brought to my attention before I even saw the car. I did inform the staff it was in the condition report but it was stressful to receive a call without them checking their own report first. Otherwise it was not noteworthy.

Reviewed: Sep 27, 2024

Very convenient

Reviewed: Jan 15, 2024

Got an upgrade from small to compact SUV. Fantastic

Reviewed: Mar 17, 2021

Besides the driver side, there were no floor mats on all other seats

Reviewed: Sep 26, 2019

The pick-up station was located conveniently within the Launceston Airport and the staff were very professional in helping me check out the car and in guiding me.

Reviewed: Jul 24, 2019

Very satisfied

Reviewed: Jul 25, 2024

Very good, satisfied! They provided the car even though we were late.

Reviewed: Jul 9, 2024

Very satisfied

Reviewed: Jul 2, 2024

Satisfied

Reviewed: Jun 1, 2024

Great service with shuttle bus transportation, and the rental price is reasonable.

The car was in excellent condition and very new. We got a mid-to-large SUV, 91-octane fuel, with only about 16,000 km on the odometer. The car was great and easy to drive!

When renting a car abroad, it's better to buy insurance from the local rental company, as they do not recognize insurance from home country due to the complicated claim process and inability to provide advance payment. The local rental company's insurance costs over 200 AUD. If the car is returned without major issues, you can leave directly, otherwise, you might be required to pay a deposit of several thousand dollars.

Reviewed: Mar 26, 2024

Very satisfied

Reviewed: Jul 9, 2024

Apex staff were lovely and helpful and the car was great!

Reviewed: Apr 15, 2024

Drop-off place hard to find. We got up-grading to Toyota Camry

Reviewed: Apr 13, 2024

The lady at the pickup location was quite patient. The guy at the drop-off location had a strong accent. The Kia Carnival can seat 7 people, and the trunk can hold 4 pieces of 24-inch luggage, one small suitcase, and 3 backpacks. The built-in USB charging port is convenient. However, there's no suitable spot for a phone holder.

Reviewed: Mar 31, 2024

Very poor experience. When I arrived, there were no cars available. They wanted to downgrade me to a smaller car, which I refused. I ended up waiting over an hour, and they still gave me a car that was smaller and worse than what I had reserved. The experience was very bad.

Reviewed: Mar 17, 2024

Good experience

Reviewed: Jun 18, 2024

The car was great to drive, very clean. I just took some photos and uploaded them.

Reviewed: Apr 14, 2024

Very satisfied

Reviewed: Dec 25, 2023

Excellent customer service beyond my expectations. Quite smooth & courteous. Can't fault.

Reviewed: Jan 22, 2023

Car was dirty, air conditioning was not working

Reviewed: Feb 10, 2020

Great

Reviewed: Jun 12, 2024

Extremely responsible! They are very serious about the safety of both renters and vehicles! Their responsibility is truly touching! Bargain will be my first choice for car rentals abroad in the future.

Reviewed: May 21, 2024

Always easy to deal with

Reviewed: Dec 3, 2022

Excellent service decent car

Reviewed: Sep 7, 2022

quick. shuttle guy was very happy and fun. no messing about.

Reviewed: Jun 24, 2022

The store provided a Hyundai 8-seater van, diesel. The acceleration is good and it's fuel-efficient. Satisfied.

Reviewed: Apr 3, 2024

The car was upgraded and smooth. The counter staff went above and beyond to source the right drop off spot. It was truly impressive.

Reviewed: Sep 20, 2022

Very good

Reviewed: Jan 26, 2024

1. Booked a Mitsubishi ASX but received an MG ZS, with different trunk space. More importantly, the review options did not include the received model, making evaluation impossible. Only after complaining did customer service add the model, allowing this review. 2. When picking up the car, additional driver documentation was required. Despite calling the platform twice and emailing once, the addition was not successful. Three hours before the car handover, customer service finally called, confirming the addition and requesting payment. Their attitude was poor and unprofessional. So far, there have been nearly 10 complaints with no resolution in sight.

Reviewed: Jul 12, 2023

Big company worth trusting

Reviewed: Feb 23, 2020

As the Airports are busy place, you need to keep at least 2 people for processing.

Reviewed: Feb 18, 2020

The counter was a little crowded with only one staff

Reviewed: Jan 28, 2020

Car was great, clean and spacious for 2 people.

Reviewed: Dec 20, 2023

Friendly service

Reviewed: Jan 17, 2023

It was the only car hire desk not open when I arrived after 6:00 pm which was irritating as I had to get back to the airport the next day.

Reviewed: Nov 28, 2022

Car was well maintained and upgraded too. What really bothered me was- no person at the counter neither did I receive any info before hand. After a long wait, security at the terminal empathised my situation and guided me to the workshop where I finally found someone from Alamo washing the car. He was unaware of any booking and contacted the manager. Finally, someone arrived after 30-45 mins wait to complete paperworks and handover keys. I understand the issue of short staffing bcoz of covid but I felt it could have been handled much better and organised

Reviewed: Dec 15, 2020

Great company

Reviewed: Nov 17, 2019

I was expecting a Tesla as i specifically booked for a Tesla, but i do understand that it stated others as well so a Polestar wasnt a dissapointment at all.

Reviewed: Nov 4, 2022

Simple and fast, no unnecessary insurance upselling.

Reviewed: May 31, 2019

Hertz always provides the best service and is the easiest to find.

Reviewed: Feb 24, 2019

Good service.

Reviewed: Dec 26, 2018

The staff had a normal attitude when picking up the car at the airport. When we returned to the repair department due to a minor accident, the staff did not smile at all.

Reviewed: May 7, 2018

Great service attitude, short waiting time.

Reviewed: Jan 22, 2021

Excellent and very convenient.

Reviewed: Nov 22, 2019

Good

Reviewed: Oct 8, 2019

I requested a Japanese Toyota Kluger but was given a Korean Kia instead. The car is smaller and definitely not as good as the Toyota. Very disappointed!

Reviewed: Jul 30, 2019

Willing to help us

Reviewed: Aug 22, 2018

Great

Reviewed: Feb 19, 2020

Not satisfied with the service of the car rental platform this year, poor management, and they can be misleading.

Reviewed: Dec 6, 2019

カーナビが付いてなかったのでグレードアップした車両を用意してくれて助かりました。

Reviewed: Nov 23, 2019

They have a surcharge on every card type. Bascically they are then charging rouhly 2% extra on what its stated.

Reviewed: Aug 15, 2019

Car was fantastic even though it was not the one i chose originally. However, car's fuel efficiency is pretty sub-par as compared to the original one i chose

Reviewed: Aug 12, 2019

Like: Got an upgrade to nicer car :)

Reviewed: Jun 4, 2018