19 Car Rental Brands at Adelaide Airport (ADL)

Car supplied better than expectef

Reviewed: Dec 12, 2024

East Coast reached expectations with car, customer service on pick up and return. The negative Deposit of $1000 can be held for up to 2 months. Other hire companies hold for usually 3 to 5 days after vehicle return.

Reviewed: Nov 25, 2024

The car rental process was very convenient.

Reviewed: Jul 22, 2024

Communication in English was generally understandable.

Reviewed: Jul 21, 2024

Very good, the male staff was patient and friendly when we picked up the car. The car was new, fuel-efficient, and we liked it a lot.

Reviewed: Jul 15, 2024

Everything went very smoothly

Reviewed: Nov 21, 2024

Very satisfied

Reviewed: Aug 4, 2023

Good

Reviewed: Feb 17, 2020

I had Toyota corolla and would be nice if my car would been have a cargo cover as well, just while leaving my luggage to the car it's gives extra security while leave your luggage inside the car. Other than that car was good and everything was great.

Reviewed: Jan 22, 2020

Easy pickup and drop off, as new car, very happy with rental.

Reviewed: Dec 14, 2019

The vehicle met my expectations at a reasonable price The handover and airport-Jucy transfers were easy

Reviewed: Oct 6, 2024

Car was very delapidated, it was scruffy and marked inside. We couldn't see out of the rear window because of damage to the window. It had done 350,000 km so we were a bit nervous when driving in extreme heat a long way off the main roads. Being so old it had no phone charger, air conditioning was very poor. Certainly would not recommend this vehicle! Was not the vehicle advertised on line.

Reviewed: Mar 8, 2024

Cars a little on the older side with plenty of scrapes and chips. First car broke down before leaving the depot. Second car had an electrical fault resulting in a total loss of all electrics and motive power on two occasions. A bit worrying to say the least in the middle of the night. I guess you get what you pay for. Staff vert friendly and helpful so overall I'm not complaining.

Reviewed: Nov 25, 2023

Jucy service was super. Will definitely use Jucy again.

Reviewed: Mar 22, 2023

The only thing lacking was a GPS.

Reviewed: Sep 6, 2022

The duty manager Scott provided excellent customer service and was very personable. He gave us tips about things to do in the area also.

Reviewed: Sep 15, 2024

Very satisfied

Reviewed: Jul 24, 2024

Every time we started the vehicle it came up with an alert, service required immediately.

Reviewed: May 22, 2024

Quick pickup, no additional upselling.

Reviewed: Feb 29, 2024

We are very pleased with our experiences booking an Apex rental car through the QEEQ website. We received the best possible price for exactly the kind of transport we needed. Everyone was very helpful, friendly, informative and we even received reminder phone calls – which is a plus. We had such a great experience we would gladly book again!

Reviewed: Jan 13, 2024

Excellent! The service was attentive and friendly.

Reviewed: Jul 28, 2024

Excellent

Reviewed: May 24, 2024

Staff really helpful, good price and a nice car.

Reviewed: Apr 14, 2024

No hard sells, no dirty looks

Reviewed: Jul 28, 2024

Very satisfied, excellent shuttle service

Reviewed: Jul 27, 2024

The service is good.

Reviewed: Mar 28, 2024

Very happy and impressed with the car. I assumed we were going to get an older model for the price however it was a later model. Great car to drive.

Reviewed: Mar 28, 2024

Could not fault......water bottle nice extra.

Reviewed: Mar 21, 2024

The car pick-up process was simple, the vehicle's appearance and performance met the reservation requirements, the driving experience was great, and the vehicle was well-maintained, causing no extra trouble.

Reviewed: Jul 27, 2024

Everything was great!

Reviewed: Jun 3, 2024

Average service attitude.

Reviewed: Feb 25, 2024

AVIS is a big company, but the service varies across different locations; some are good, some are not.

Reviewed: Dec 19, 2023

Vehicle was exactly what I expected, staff very helpful.

Reviewed: Dec 27, 2019

Very satisfied

Reviewed: Jun 29, 2024

Got an unexpected upgrade to a slightly larger car i30. Car was newer model and drove well. Didn't like lane assist feature and wasn't sure how to disable this, felt like I wasn't in control of the vehicle. Warning flashed each time I started the vehicle for service reminder, apparently this vehicle had been serviced but they're unable to clear the warning. Communicating this to customers on pick up would be helpful

Reviewed: Feb 24, 2023

Was a good experience thanks heaps

Reviewed: Feb 14, 2023

The car went well and was reliable. It met my needs.

Reviewed: Jan 21, 2023

Staff was very helpful and getting the car was a smooth process. The car itself was fantastic. The only issue is limited boot depth which doesn't allow for a pram + large luggage. Large luggage was kept in the back passenger seat. This is not an issue with the car, but maybe a point to note for future renters.

Reviewed: Nov 16, 2021

Surprisingly got a big car, very satisfied

Reviewed: Jun 24, 2024

I didn’t use the car this time.

Reviewed: Dec 22, 2023

I rent a small car and Europcar provided MG3 for me which is totally a new car, so it is absolutely amazing! Great car as well.

Reviewed: Jul 25, 2023

Very new and clean vehicle. Fast and smooth pickup and drop off would use again

Reviewed: Dec 15, 2022

The car had had a broken windscreen previously. Broken glass was scattered in different places in the car. One passenger in attempting to pick up reading glasses that had slipped down the side of the seat was staked by broken glass.

Reviewed: Dec 8, 2022

Hertz had upselling. The charges at the Hertz counter were a bit over ten AUD more than stated in the QEEQ order. Everything else was good.

Reviewed: Apr 3, 2024

Staff helpful. Good vehicle.

Reviewed: Jan 31, 2023

Well pleased with the car. Probably you could have told us it didn't have GPS so we didn't spend time looking for something that wasn't there, but minor inconvenience.

Reviewed: Dec 15, 2022

The Hertz staff were extremely pleasant and helpful

Reviewed: Nov 16, 2021

Hertz counter staff and drop off staff - 10 out of 10

Reviewed: Apr 28, 2021

satisfied

Reviewed: Mar 30, 2024

Lacks flexibility; unable to change the primary driver on site.

Reviewed: Feb 23, 2024

There were no issues before, but after returning to the country, I noticed unexpected charges. It wasn't a hold, it was directly deducted. I contacted the rental company and got it back; they said it was a mistake.

Reviewed: Mar 12, 2024

Car was clean inside,filthy outside, headlights weren't aligned properly, and car was new. Counter staff in Adelaide was exceptional.

Reviewed: May 25, 2019

The car was in good condition, the process to change cars was simple, and there were no extra charges.

Reviewed: Mar 1, 2024

Signage not very good hard to find

Reviewed: Dec 7, 2023

Car was upgraded to a larger vehicle with more space at no cost - this was very welcome as we had a lot of luggage and made things much easier for us

Reviewed: Mar 22, 2021

They upgraded us for free but instead we got a car that hadn't been valeted which I'd agreed on, but I wouldn't again from any hot country, as seats get sweated into and smell. But all staff were friendly and wanted to do the best for us.

Reviewed: Feb 28, 2020

Customer Service was excellent and client driven. Staff were friendly, knowledgeable and helpful.

Reviewed: Feb 19, 2020

Very good

Reviewed: Dec 17, 2023

Convenient and efficient. Opted for full insurance. Didn't need to use it, which was great (✪▽✪).

Reviewed: Jan 30, 2020

The original car had an issue with its number plate. I was immediately given another car when the staff member had a look at the faulty plate

Reviewed: Nov 29, 2021

New fleet, easy to use. Would use next time in Adelaide (airport office)

Reviewed: Dec 22, 2020

Car was excellent..charging $34 for 2nd driver was a bit annoying.

Reviewed: Apr 1, 2020

The man we dealt with in the CBD on hindley st on Saturday 21st was exceptionally friendly and kind. Thank you

Reviewed: Dec 29, 2019

Good pick up / drop off

Reviewed: Dec 27, 2019

I got a Subaru Outback, which was better!

Reviewed: Feb 5, 2020

Received an upgrade for car i30. Spacious and good for fuel. Nice experience and will use them again.

Reviewed: Jan 15, 2020

Hire was handled by Hertz so was very efficient

Reviewed: Dec 1, 2019

Had to wait a while for the car as it was still being prepped and washed. Bit of a queue for paperwork.

Reviewed: Nov 23, 2019

Friendly attitude

Reviewed: Oct 27, 2019

Atlas got no customer service booth at Adelaide airport. However, the hirer will send a van to pick you from Adelaide Airport to get the car. Just wait at the bus stand in front of the Airport.

Reviewed: Nov 29, 2019

Everything was just like what I expected.

Reviewed: Jun 11, 2019

Amazing free upgrade to a high-class car. Welcoming staff, convenient transfer from/to terminal.

Reviewed: Apr 29, 2019

Good company, good car and excellent service from them. Would use again and recommend.

Reviewed: Nov 23, 2018

The service was very good and enthusiastic. They didn't push their insurance when they saw we had already bought full coverage.

Reviewed: Jun 19, 2019

No waiting in line, the procedures were handled directly. The reception staff carefully explained how to use the RV and provided a user manual and video instructions. The safety belt repair took a long time when picking up the vehicle, but they waived the RV cleaning fee when we returned the vehicle. We later added full insurance, with a zero deductible, and we didn't have to provide a credit card deposit. Otherwise, the credit card fees would have been significant. Note that the full insurance does not cover the roof.

Reviewed: Mar 15, 2019

I was the only one picking up the car when I arrived, and the process went smoothly.

Reviewed: Feb 26, 2018

The location is relatively easy to find, but they kept pushing their insurance.

Reviewed: Oct 14, 2017

The staff at the counter strongly pushed the comprehensive insurance, costing a substantial extra amount. When returning the vehicle, an intern conducted the inspection and said there were dents on the side of the roof caused by tree branches, which were not covered by the insurance. The staff did not mention this point when I picked up the vehicle. Fortunately, another staff member inspected it later and did not count it as our fault, which was a relief. Nevertheless, the comprehensive insurance was not very useful when picking up the vehicle.

Reviewed: Mar 5, 2016

Like: The vehicle was in great condition, everything was ready to pick up - totally hassle free
Dislike: No problems at all

Reviewed: Jan 12, 2018