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11:30 PM
Last updated on: Apr 24, 2024
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Rent a car87Rental Locations
37Airport Locations
Donita Bell
Brisbane
Very good
Very helpful at the desk .. although the insurance we bought online was explained as a waste of time . Won’t do that again .
Read More >Reviewed: Apr 22, 2024
S.Girvan
Brisbane
Excellent
Took awhile to contact them by phone from airport After that the service was exceptional.
Read More >Reviewed: Apr 4, 2024
Tony D.
Brisbane
Excellent
The booking staff was so friendly and helpful. The whole process was very fast and well-run.
Read More >Reviewed: Feb 28, 2024
Brett
Brisbane
Excellent
Car was brand new, customer service was friendly, helpful, prompt, and efficient.
Read More >Reviewed: Dec 14, 2023
A.O
Brisbane
Excellent
natesh N S
Brisbane
Excellent
J.Miller
Brisbane
Good
Wait too long to pick up the car. Kept trying to upsell to a car we didn’t need. When returned, put the key in the return box and despite me being on time, they don’t process it until one hour later and I was charged $59 for that. Will not use again, not a fair and transparent company
Read More >Reviewed: Jan 7, 2024
Tony Guo
Brisbane
Very good
Due to flight cancellation, it is very troublesome to solve no-show issue for web booking cases. Thank dollar helping me to reset no-show status from US head quarter.
Read More >Reviewed: Jan 4, 2024
S.Sullivan
Brisbane
Excellent
Alan Harris
Brisbane
Excellent
Long time to pick up. Had to return to change car as passenger seat was very dirty and sweat stained. Drop off was out of hours so no issues.
Read More >Reviewed: Mar 10, 2024
Brisbane
Poor
L.Hughes
Brisbane
Very good
Mud flaps in bad condition. One came loose while travelling at 100km. Headlights poor brightness at night and hard to see.
Read More >Reviewed: Nov 4, 2022
Brisbane
Very good
C.Qu
Brisbane
Excellent
D.Johnson
Brisbane
Excellent
car was good. The only downside was a 30min wait for the shuttle from the airport to the car pickup. Everything else was fine
Read More >Reviewed: Dec 2, 2023
Brisbane
Excellent
The car given to us had only done 30000kms on the car. It was still fairly new. Easy online process, was not sure what to expect due to mixed reviews but was pleasantly surprised how easy it was from start to finish.
Read More >Reviewed: Oct 20, 2022
R.Tippett
Brisbane
Excellent
Poonam Hingorani
Brisbane
Excellent
I had booked a Kia Sportage but got a Hyundai Tucson. I paid extra coz I wanted to test drive that particular car. I remember paying extra to be able to drive this car over Hyundai Tucson and didn’t like the part where I was given a cheaper car for the same price.
Read More >Reviewed: Jul 30, 2019
Brisbane
Excellent
Car met my expectations and it was a nice drive for the road trip. Thankfully there weren't any issues with the car throughout my 6 days of driving it, and it was reliable in my experience.
Read More >Reviewed: Feb 29, 2024
Brisbane
Very good
Pickup - was no walk around car to check for bumps and scratches before I picked up. that made me nervous as there were a few notable bumps and dents on it that I took photos of in case they were blamed on me. Also, I accidentally arrived an hour early for pick up and was told to come back in an hour rather than just serve me. Drop off was great, quick and easy with a very personable chap at counter.
Read More >Reviewed: Sep 18, 2023
D.Chapman
Brisbane
Excellent
Ace Rental staff in Brisbane were extremely quick and efficient and we were ready to go within 5 mins of arriving. They also give essential advice about how to get set up for auto payment of road tolls. Dropping of the car in Sydney was equally efficient and we were all done within 6 mins of arrival. The car was spotlessly clean when we picked it up, inside and out. I cannot fault Ace Rental. Excellent service.
Read More >Reviewed: Jan 17, 2023
Z.Wei
Brisbane
Excellent
D.Schofield
Brisbane
Excellent
Great experience and good budget rental company , affordable and friendly staff
Read More >Reviewed: Apr 12, 2021
E.Thauvette
Brisbane
Very good
P.larkin
Brisbane
Excellent
S.Lawton
Brisbane
Good
E.Dalfonso
Brisbane
Good
I needed to drop the car off for an early morning flight and because Apex is not a 24/7 hour service I had to pay a service fee of $60 to drop it off at Andrew airport parking
Read More >Reviewed: Nov 25, 2023
d.meecham
Brisbane
Average
Pick up should have more details about after hours as we needed to be picked up and taken 85 km because there was no contact A/H number.We made our own arrangements with rental company and had to be driven another 45 km to rental depot near Coolangatta.Rental company told us we needed to drop off car day before due as it needed to be back by 4.30pm. Our flight left before they opened, but QUEEQ clearly states " for out of hours droppoff , leave in any Budget or Avis rental space at Gold Coast Airport. Car Rental people would not agree to this, so again we needed a lift to Gold Coast Airport at 5am to fly out. Terrible terrible costly experience You need to sort out your after hours service ,in this day and age I would describe your service as Draconian . Remember "The world is awake 24/7 not 12/5.
Read More >Reviewed: Nov 7, 2023
Brisbane
Excellent
C.Hao Leong
Brisbane
Excellent
Ed Sim
Brisbane
Excellent
Counter staff friendly and explained everything in detail. Fast check out.
Read More >Reviewed: Feb 29, 2020
Brenda
Brisbane
Excellent
The service exceed my expectation and we were given a new car with 100km mileage. Car is clean and model as booked. Service at counter is excellent.
Read More >Reviewed: Dec 13, 2019
Kenneth
Brisbane
Average
HenRinaJay
Brisbane
Excellent
J.Zhao
Brisbane
Excellent
N.Fitikefu
Brisbane
Excellent
Gilles Marguier
Brisbane
Excellent
M.Rooney
Brisbane
Excellent
Service was good but disappointed that 2 of the seats had cigarette burns in them. I always get a bit miffed by the surcharge for airport pick up.
Read More >Reviewed: Mar 14, 2021
Bruce Perry
Brisbane
Excellent
Nikkita
Brisbane
Excellent
Pick up and drop was quick and easy. Car was new and perfect for our trip, opted for a larger SUV so that we had a bit more comfort and was super happy with the price and glad we made that choice.
Read More >Reviewed: Jan 15, 2024
Z.Fong
Brisbane
Excellent
The return counter staff had a horrible attitude and I have feedbacked that via Whatsapp to your staff
Read More >Reviewed: Dec 21, 2023
Brisbane
Excellent
Call centre staffed in Philippines - no idea of local operation in Brisbane or vehicles etc... reluctant to transfer to local office. Call centre advised that desk would be open til midnight as my flight was delayed. However internaltional desk was not staffed and had to go all the way to domestic terminal to collect car which added over 60mins. Wish I was told this could happen in advance.
Read More >Reviewed: Jul 26, 2023
C.Buchanan
Brisbane
Excellent
As a business customer, I would like to find a way of going straight to the car and not repeating all the application details which are very time-consuming. However Stephen, our customer service guy was excellent and made the process as painless as possible. And everything else was as it should be. Thank you.
Read More >Reviewed: Dec 22, 2022
S.Ruckriegel
Brisbane
Excellent
Pick up and drop off were smooth. Had to wait a little while at the airport do be picked up, but not too long. The little MG was adequate for my purposes, but I would not rush out and buy one. Could definitely tell MG has been taken over by chinese...
Read More >Reviewed: Sep 17, 2023
M.Maguire-Ware
Brisbane
Excellent
Again QEEQ along with their service providers excelling themselves. All process was smooth and a great spot to hire a car from.
Read More >Reviewed: Aug 16, 2023
R.Binz
Brisbane
Excellent
A.smith
Brisbane
Excellent
The phone number to call for pick up was a toll-free Australian number that did not work on our international cell phones. We had to find a payphone, figure out how to use it and call for a pickup. No one answered that cool. We had to leave a message. No information as to how long pick up would take and specifically where the pickup was We were able to ask at the information desk in the international terminal and they told us where the pickup was. We waited 20 minutes and I called again, this time finding out that the number was for Bargain Rental cars. Again I left a message. Finally they showed up and then told us that they had to go to the domestic terminal to pick up other customers. The whole process took over an hour from the time we made our first call to the time that we got to the rental car location.
Read More >Reviewed: Dec 13, 2022
M.Taylor
Brisbane
Very good
The collection was quick and easy. The free transfer to and from the airport is an excellent service
Read More >Reviewed: Nov 13, 2022
Brisbane
Excellent
Good, clean, economical Skoda. Check-in and check-out was efficient. Staff were polite and friendly. I would definitely use Alamo on my next trip.
Read More >Reviewed: Feb 14, 2023
Brisbane
Excellent
excellant condition of the car and upgrade a brand new car for us 。excellant service!
Read More >Reviewed: Jan 12, 2023
Steve Barson
Brisbane
Excellent
Pickup would have been less but my licence needed to be renewed. That was my bad the staff there were very patient
Read More >Reviewed: Jan 12, 2023
Brisbane
Excellent
Alamo were fantastic, free upgrade to a virtually new car. The person at the service desk was VERY helpful and friendly.
Read More >Reviewed: Dec 20, 2022
Tara S
Brisbane
Excellent
The counter staff were very helpful and efficient processing the vehicle pick-up. I would certainly recommend to my friends and family.
Read More >Reviewed: Jun 23, 2021
J.Hewitt
Brisbane
Very good
the pick up process and waiting time is lengthy especially when there are a few people also picking up. I had to give them information I had already completed during the boking process
Read More >Reviewed: Nov 8, 2022
Brisbane
Excellent
D.Patva
Brisbane
Excellent
Hertz is a great car rental company with new good condition vehicles in stock, so no complaints.
Read More >Reviewed: Oct 18, 2022
K.TEO
Brisbane
Excellent
We underestimate our luggage size thus we have to lower the rear sit (30%) to accommodate the luggage. Since it is manageable, we did not ask for a change. Otherwise everything is good.
Read More >Reviewed: Jan 1, 2020
J.Roberts
Brisbane
Very good
Brisbane
Excellent
Lady at the counter was very friendly and assisted with the rental process very well
Read More >Reviewed: Oct 23, 2019
Lalida Watts
Brisbane
Excellent
We got upgraded to a bigger size, which very suit to our family of five. Thanks !!
Read More >Reviewed: Nov 16, 2021
Brisbane
Very good
The chor we pick up is not in good condition. Grape is on the floor. Left Door is a little bit difficult to open.
Read More >Reviewed: May 7, 2019
S.Ali
Brisbane
Excellent
Brisbane
Excellent
G.PARTINGTON
Brisbane
Very good
Brisbane
Good
Staff at pick up were unfriendly and was sniffing and sick. Toll option only available of $18 a day. You can't register the car for tolls 24hoirs before you use a toll so there is an automatic admin free of $35. I won't use them again or hertz. Staff at drop off was unfriendly and told me not to worry about using the check in app
Read More >Reviewed: Sep 30, 2021
M.Rahman
Brisbane
Excellent
Great rental location but no overnight parking to drop off vehicle
Read More >Reviewed: Aug 21, 2019
T.Cheng
Brisbane
Excellent
A.Roy
Brisbane
Excellent
B.Ryder
Brisbane
Very good
Like: Brilliant service, car hire was easy to complete, return was fast and easy.
Read More >Reviewed: Nov 25, 2017
G.Kaskoutas
Brisbane
Excellent
Perfect, very quick and streamlined service, very minimal waiting time, clean vehicle, friendly staff.
Read More >Reviewed: Mar 22, 2021
B.Patel
Brisbane
Excellent
Very convenient pick up at night around 11:30. Very neat and tidy little car.
Read More >Reviewed: Jul 15, 2020
K.McLean
Brisbane
Excellent
A.Nuttall
Brisbane
Excellent
The Thrifty customer service agent was very polite and apologetic about the wait time, however she was shat on by her company for rostering her on as the only person that afternoon. I felt very sorry for her. Absolutely no complaints about her, she was wonderful, however I'd expect better from a large company like Thrifty.
Read More >Reviewed: Feb 26, 2020
T.Koh
Brisbane
Very good
L.Min Chao
Brisbane
Very good
D.Holmes
Brisbane
Very good
D.Wu
Brisbane
Very good
It did take a bit of time to get the car in terms of the processes.
Read More >Reviewed: Dec 11, 2019
J.Fisher
Brisbane
Very good
L.Cameron
Brisbane
Excellent
Had to call twice to receive my booking. All I had was a reference number when booking number was required.
Read More >Reviewed: Sep 20, 2019
T.Long
Brisbane
Excellent
A.Moore
Brisbane
Excellent
Booked a large suv but got a outlander which was not as big as planned as they had run out of large. After getting round the luggage difficulties we found this a great car and very economical. Tripz were excellent and a third of the price quoted by hertz.
Read More >Reviewed: Jan 12, 2020
i.cortes
Brisbane
Excellent
M.O'Brien
Brisbane
Excellent
Excellent experience and at a super price - I highly recommend Tripz.
Read More >Reviewed: Jan 2, 2020
Brisbane
Excellent
R.Greaves
Brisbane
Excellent
I was late to collect my car but rang ahead to let them know I was a bit lost. There was a slight mishap with my allocated car so the one I given was definitely way better. The only thing which I found frustrating was the person who I was dealing with could not explain about the road tolling charges other than there was an administrative charge on top. I would be charged after they had recieved the cars tolls but he was not sure if it was $5 per transaction.
Read More >Reviewed: Oct 14, 2019
Brisbane
Poor
They operate from a van on the side of the road. The staff were very nice but it is a very dodgy operation. The car was a very old commodore in poor condition with about 190k kms on it. The rental car was parked on the street. I don’t think they actually have an office they just have cars parked on the side of the road that they rent out. Would not use again.
Read More >Reviewed: Oct 6, 2019
D.Connolly
Brisbane
Excellent
Absolutely brilliant , couldn't fault them at all. Highly recommend them. Even got a free upgrade to a larger car
Read More >Reviewed: Sep 11, 2019
Brisbane
Good
Car was fine. Pick up and drop off were different locations. Bus not marked so hard to find. Drop off was to a random, empty, very dark lot where we sat for 15 minutes before finally getting through to someone then waited another 10-15 minutes to be collected. Wouldn't use again despite the decent price.
Read More >Reviewed: Sep 9, 2019
Brisbane
Average
The vehicle old done over 120000km. The vehicle had terrible vibration from rear wheel. Could contact them on drop off. Would never book again with them. Cheap and cheerfull. Car was not new and nothing like that on the photo. Terrible.
Read More >Reviewed: Sep 4, 2019
j.miller
Brisbane
Average
I was not given the car I booked.... I was given a CCAR instead of a JCAR and it broke down on the 2nd day leaving me stranded on my holiday. No one from your company has responsed to my concerns. I
Read More >Reviewed: Jul 15, 2019
Yasmin Zolkifli
Brisbane
Excellent
G.Walsh
Brisbane
Very good
Brisbane
Average
The car was dirty inside( I know that was busy season but I think they can spend 10 mine leaning that and the car a lot of damages around. we reported this when we received it.
Read More >Reviewed: Jul 9, 2019
C.Hook
Brisbane
Very good
Having to use my own toll account without clearly pointing this out during the booking process. Having not been told the free shuttle is not available after 4:30pm is also disappointing. These things make using this service again uninviting and a last resort.
Read More >Reviewed: Apr 14, 2019
M.Robim de Figueiredo Silva
Brisbane
Very good
The car was a Nissan Pulsar, good value for what the car offer. Just the speakers wasn't very well, some wheezing when the music was on, even not loud.
Read More >Reviewed: Apr 11, 2019
M.Robim de Figueiredo Silva
Brisbane
Excellent
NU Car Rental operates by Andy's rental car which is a good company. To pick pick up the car it was easy and everything went smoothly. The car already had some scratches but it doesn't interfere at its performance.
Read More >Reviewed: Apr 24, 2019
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