- 758-137 BIBI,CHITISESHI,0660012,JP
- +81123230100
Thu May 1
10:00 AM
Fri May 2
10:00 AM
Driver's age
Residency
Pick-up
Drop-off
11:30 PM
11:30 PM
22Rental Locations
19Airport Locations
Blake Morton
Chitose
Excellent
Moore Van
Chitose
Excellent
Jacqueline Huggins
Chitose
Excellent
Sapporo
Excellent
W.Lee
Chitose
Very good
counter staff were helpful and detail in their explanation. car return was smooth and quick
Read More >Reviewed: Sep 17, 2019
C.Wong
Hokkaido
Excellent
Deirdre Bartlett
Sapporo
Average
Richard Clement
Sapporo
Very good
The pick-up process was lengthy, but returning the car was very easy.
Read More >Reviewed: Oct 7, 2019
Dunn Raphael
Sapporo
Very good
Nathan Thomson
Sapporo
Excellent
Y.Yip
Chitose
Excellent
Ronald Tan
Sapporo
Excellent
Everything is good, they insisted to check the petrol receipt at the return station.
Read More >Reviewed: Jul 14, 2024
Jiwon
Sapporo
Excellent
I wanted to get ETC card and Hokkaido Pass, but the communication was not so smoothly gone through. However, overall, it was a pleasant business with them.
Read More >Reviewed: Mar 6, 2024
Hokkaido Traveler
Sapporo
Excellent
Easy pick up and check in process. The shuttle is super easy to use at New Chitose Airport to the car rental location!
Read More >Reviewed: Dec 24, 2023
Theobald Swinburne
Sapporo
Average
Aldrich Lloyd
Chitose
Average
Z.Qiao
Sapporo
Excellent
The staff couldn’t speak or understand English but they could use google translate.
Read More >Reviewed: Dec 22, 2022
n.goh
Sapporo
Excellent
Sapporo
Excellent
The cars are not at airport and we had to take shuttle bus for 15 mins. Waiting time for shuttle meant that total 30 mins was spent getting to counter and keys
Read More >Reviewed: Dec 24, 2023
Madeline Surrey
Chitose
Excellent
You only need a driver's license issued by a contracting country of the 1949 Geneva Convention and an IDP. The passport doesn't need to be issued by the same country.
Read More >Reviewed: Sep 8, 2017
Rex Hearst
Chitose
Excellent
Although there were some language barriers, we were able to understand each other. The staff was very friendly and even gave me a ride to the JR station after I returned the car.
Read More >Reviewed: Dec 29, 2019
Lynn Surrey
Sapporo
Very good
The staff explained everything in detail and had a good attitude. The only issue was having to back up a few kilometers to the rental location, which was unexpected.
Read More >Reviewed: Aug 23, 2019
Harold Kellogg
Sapporo
Excellent
Good service and friendly attitude. They recommended a highway toll package suitable for our trip.
Read More >Reviewed: Oct 11, 2016
Yong
Chitose
Excellent
the free shuttle bus provided by the new chitose airport does take a while to travel to Samurai shop as its last stop in the car park, will be good if Samurai can be more explicit on describing when to get off the shuttle bus, as the driver doesn't really understand English
Read More >Reviewed: Jul 27, 2019
Kim Yeong Yiew
Chitose
Excellent
I have an early flight and had to return my car before 830am. I had wished there is a key box to safeguard the key. I placed the key in the car instead. Love the staff and their services. I would use them again!
Read More >Reviewed: Jul 26, 2019
K.Chua
Chitose
Very good
They were good except they forgot to provide us with the free Japan highway ECT card for tolls
Read More >Reviewed: Jun 30, 2019
A.KASUGA
Chitose
Excellent
Janice Christy
Sapporo
Excellent
Abel Pulitzer
Sapporo
Excellent
We arrived in Sapporo very late, but the staff was very professional.
Read More >Reviewed: Feb 25, 2019
Cedric Childe
Sapporo
Very good
The service attitude was good, no need to queue, and the airport transfer was well arranged.
Read More >Reviewed: Oct 30, 2018
Dominic Harrington
Sapporo
Excellent
Despite their limited English, the service attitude was quite good.
Read More >Reviewed: Oct 25, 2018
Bertram Toynbee
Sapporo
Very good
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