29 Car Rental Brands in Naha, Okinawa-ken, Japan

Staff to offer changing sat nav to English

Reviewed: Dec 26, 2024

Very satisfied

Reviewed: Jul 25, 2024

Returning the car was relatively convenient, but the reception took some time.

Reviewed: Jul 21, 2024

No need to queue, the rental company picks you up directly at the airport

Reviewed: Jul 13, 2024

The staff was very polite.

Reviewed: Jun 24, 2024

Sudeep was very professional and friendly. Even with his limited English vocabulary, he was ablet to explain the key points of the rental process properly.

Reviewed: Nov 20, 2024

We had guaranteed concrete model, but did received a different car. When asked about it they didn't try to resolve it in any way. When asked when the ordered car could be available they said in a month. Probably to just get rid of us.

Reviewed: Jul 4, 2024

Excellent

Reviewed: Jun 17, 2024

Satisfied

Reviewed: May 7, 2024

Excellent

Reviewed: Jun 5, 2020

There was no wait for the car when I picked up and the staff was very nice and friendly for the return.

Reviewed: Nov 20, 2024

Though the van itself had issues and had to be replace midway through our trip, the customer service at M7 was excellent. When we first picked up our van, Gus offered us umbrellas to use throughout out rental time in case of rain. Then when we had car trouble he took responsibility for it and replace our van with a new one the next morning. Gus was excellent to work with.

Reviewed: Oct 14, 2024

The car was in pretty terrible condition. The engine light was on (we were told they recently replaced it and didn't have time to reset the settings). The gas was only a 1/4 full (though they initially told us it was full). The AV system did not work. The location was incredibly difficult to find (it was listed as "in terminal" pickup, but ended up being 20min away at some random place that did not have an office or sign). The only saving grace was that the associates who worked there were easy to communicate with and accommodated picking up the car at the airport (as was originally advertised on QEEQ).

Reviewed: May 28, 2024

When I made this reservation, it was clearly indicated that pick-up would be at the airport only, with no mention of any other location. However, upon arrival, I discovered there were no M7 rental car facilities inside the airport, leading me to believe I had been scammed. I later found out that the agency actually delivers the car to the airport. It would have been very helpful to have this information included in the reservation details to avoid any confusion. But other than that, everything was great.

Reviewed: May 13, 2024

Car was old and no water in windshield wipers.we had a replacement car when it got a flat tire.which was newer but the headlight were not adajusted properly.

Reviewed: Mar 8, 2024

There was definitely a language issue. Google translate or being able to speak Mandarin for this company would be most helpful.

Reviewed: Oct 20, 2024

Nice van clean perfect

Reviewed: Sep 29, 2024

Friendly attitude and quick response

Reviewed: Jun 24, 2024

The car rental experience was excellent. The process was simple, the owner was friendly and straightforward, always ready to answer questions and fulfill requests. Highly recommended!

Reviewed: Jun 12, 2024

Excellent staff - very helpful.

Reviewed: Sep 27, 2024

Old car

The car I reserved was completely different from the one the store gave me. Very old! It must be a ten-year-old car (really not as advertised).

Reviewed: Jun 17, 2024

The staff contacted me in advance via WhatsApp to ask for my flight number and arranged a pick-up time and location. Great service!

Reviewed: Feb 27, 2024

Overall service is okay, except the car is quite old (accident damage not repaired, multiple scratches, visible wheel damage). Other services are good.

Reviewed: Jul 10, 2024

The counter staff were fantastic & went over & above. One of the young ladies helped set up the car navigation system in English for me so that I could easily get to our accommodation.

Reviewed: Jan 4, 2024

Fast, sleek, and awesome

Reviewed: May 19, 2024

Staff is so helpful, and respond very fast

Reviewed: Jan 13, 2023

すごく良心的な会社ですので今回もリピートしました。スタッフがとても親切です。もちろん車の状態も凄く良いです。

Reviewed: Mar 13, 2021

Gostei muito, bom atendimento.

Reviewed: Aug 7, 2020

No additional insurance offer. Smooth pick-up and drop-off process. Free shuttle bus to airport.

Reviewed: Feb 23, 2020

Very satisfactory

Reviewed: May 8, 2024

Very good price, but the car bit too old

Reviewed: May 2, 2024

The car was excellent and the service was great. They were real eager to please and went out of their way to pick up and return me to the airport.

Reviewed: Mar 11, 2024

Very satisfied.

Reviewed: Mar 22, 2024

Great service.

Reviewed: Mar 18, 2024

This is the only rental i could find that allows me to return the car before 8 am at the airport with no fuss. Everything was clearly explained. Whatsapp was possible with mandarin. The car pumps diesel and is very fuel economy.

Reviewed: Dec 12, 2023

Very responsive. End of rental, the operator offered to pickup the car and sent us to the airport due to early flight departure. Thank you.

Reviewed: Feb 29, 2024

Proactive contact and friendly customer service.

Reviewed: Jan 4, 2024

Satisfied, communicated in English

Reviewed: Aug 4, 2020

予定予約をしていた車を借りられず、当日車を変更して欲しいとの事…それもスポーツカーらしき物、値段はそのままで良い、返却時のガソリン満タンもしなくて良いのでチェンジしてもらえないかと…断れきれなく了解したものの、やはり車高は低く乗りにくい。 車内は狭過ぎるし運転もしにくい。如何なものかと？

Reviewed: Jul 29, 2020

Service of counter staff were very good both at pick-up and drop-off. Car in good condition and we love it. However, there was some disappoint which we were so surprise about the staff at the airport... It was the time when we went to wrong drop-off location,as GPS guided us to the airport (where the shuttle bus picked us up to get the rental car). We saw one man with Times sign, he was SLEEPING while waiting for arrival passenger. We didn't want to wake him up but we had to and yes, he DIDN'T WANT TO ANSWER ANY QUESTION. We asked him where we can drop the car off and what he answered us was just pointed his finger to the door, DIDN'T EVEN OPEN HIS EYES. Luckily, we found the place in the next 5 minutes.

Reviewed: Feb 24, 2020

Fast procedure and no queue

Reviewed: Feb 18, 2020

A nice company

Reviewed: Feb 15, 2020

The communication took a bit longer due to language barriers, especially regarding insurance.

Reviewed: Aug 18, 2019

返却がスムーズにでした。

Reviewed: Jul 16, 2019

Other rental companies have staff to greet customers in the international arrivals hall, but Nissan did not. The rental company staff did not pre-record the car's scratches on the form; they only noted them when the customer pointed them out. It was raining when we picked up the car, and the vehicle was parked outdoors, which made it difficult to inspect the body.

Reviewed: Jul 9, 2019

The vehicle is relatively new and the interior is very clean. Even with a baby seat, the rear space is sufficient for bringing a baby along.

Reviewed: Jul 21, 2017

Extremely polite service, nothing was too much trouble or effort. Assisted in changing the sat nav to English for us which made everything much easier.

Reviewed: Aug 14, 2019

The rental route suggested by online users is totally accurate! After exiting the airport, walk for 2 minutes to 11B. The staff will give you a number tag, and a free shuttle bus will take you to the office.

Reviewed: Jun 12, 2016

A very clean and well-organized car rental company.

Reviewed: Nov 26, 2015

Very good

Reviewed: Sep 8, 2018

The staff was humorous and patient, very good service.

Reviewed: Aug 14, 2018

They don't rent cars to Chinese people.

Reviewed: Jun 26, 2018

Completely unable to communicate. Is an IDP obtained by overseas students not recognized? Ridiculous. At another car rental company, I rented a car without any issues.

Reviewed: Sep 26, 2017