14 Car Rental Brands in Fukuoka, Fukuoka, Japan

Counter staff was very polite and helpful. Checkout was smooth.

Reviewed: Apr 9, 2025

The staff service was pretty good overall. However, there were a few minor issues that caused some inconvenience. At Fukuoka Airport, I had to make a phone call, but there were major issues with the front desk phone line—calls couldn't connect properly, and even when connected, voices couldn't be heard. It took half an hour to successfully make the call. Additionally, I had to take a shuttle van to the rental store. Another dissatisfaction was that the actual rented vehicle was completely different from the one shown in the photo. Due to time constraints, I had no choice but to settle for it.

Reviewed: Feb 2, 2025

Friendly service and clear explanations.

Reviewed: Oct 30, 2024

It was Times in Fukuoka providing the rental NOT Europcar

Reviewed: Oct 14, 2024

The service is very professional.

Reviewed: Oct 7, 2024

Very satisfied, the service was appropriate and well-delivered.

Reviewed: Apr 3, 2025

Thank you very much.

Reviewed: Mar 2, 2025

Very satisfied

Reviewed: Feb 6, 2025

The service was unprofessional, the store was hard to find, and even though they created a group chat early on, the instructions were unclear. The store was messy and dirty, it felt like being in Mexico.

Reviewed: Feb 6, 2025

Great experience! I checked several car rental companies, but none provided snow tires except this one.

Reviewed: Jan 6, 2025

Their service is good but their car is really old, I don’t think I’ll book from them again in the same rental conditions

Reviewed: Mar 12, 2025

The day before picking up the car, they contacted me via WhatsApp to confirm the time and location again, which was very considerate. I mentioned in advance that I wanted to delay the pickup by an hour, and it was no problem.

Reviewed: Mar 11, 2025

Very good.

Reviewed: Mar 7, 2025

Very satisfied

Reviewed: Feb 13, 2025

The pickup time had already passed, but the staff still hadn't shown up, resulting in an excessively long wait. The return location was changed on the day without prior notice. Originally agreed to return the car in the city, and I had paid extra for someone to collect the car at the hotel. On the day of return, they said they were short-staffed and asked me to drive the car back to the store myself.

Reviewed: Feb 4, 2025

Very good

Reviewed: Jan 15, 2024

Booked over six months in advance but didn't get the requested car and they unreasonably asked me to accept it.

Reviewed: Aug 20, 2023

New car in good, clean condition. If the office can open earlier than 8am will be good as need to rush to catch 10am flight. Office is near domestic airport so need to rush to International airport to return car. They don’t allow to return at International airport

Reviewed: Jun 5, 2023

Good location and service.

Reviewed: Jan 22, 2020

Overall is fine, but the 2 female staff that serve me not so professional and lack of smile, maybe is because of communication in English not so fluent for them. Example when I pick up the car they should ask me or give me the foreigners on driving sticker instead I ask for it. The rest everything was smoothly done.

Reviewed: Jan 3, 2020

Very good

Reviewed: Dec 4, 2019

The car is better than what I booked. Bigger car and spacious. Able to accommodate 1 big and 2 medium luggages and small luggage.

Reviewed: Dec 3, 2019

Although the staff's English wasn't great, they made a great effort to answer our questions. Very professional and friendly.

Reviewed: Dec 19, 2019

good

Reviewed: Dec 7, 2019

The pickup location is right next to the subway station.

Reviewed: Dec 4, 2019

Detailed instructions

Reviewed: May 10, 2019

Great service attitude, the shuttle bus picked us up directly at the departure gate

Reviewed: Jun 21, 2018

Fast car pick-up

Reviewed: Mar 25, 2018