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Rent a carPick-up
Drop-off
11:30 PM
11:30 PM
Last updated on: Apr 26, 2024
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Rent a car46Rental Locations
18Airport Locations
Mallorca
Excellent
H.de Beurs
Mallorca
Very good
Martin
Mallorca
Excellent
L.Miller
Mallorca
Very good
The record go staff at the car collection we’re so helpful and kind when I had a really difficult time managing to understand my booking from qeeq, went above and beyond to get me sorted.
Read More >Reviewed: Jul 14, 2022
Mallorca
Very good
D.Osborn
Mallorca
Average
Picking up the car was distressing. Despite having independent CDW insurance there was a hard sell for their own insurance to cover the excess. I was offered an automatic and larger car for €10 per day which I declined only to find that the car allocated already was automatic and spacious. It left me with a feeling that the process was fundamentally dishonest
Read More >Reviewed: Mar 22, 2024
J.Tones
Mallorca
Excellent
Sanshelar
Mallorca
Excellent
The car was great to drive. It was very clean and only one very tiny scratch. It has good acceleration and was good for use of petrol. It was cheaper to fill up than my last hire car
Read More >Reviewed: May 11, 2022
G.Colquhoun
Mallorca
Excellent
Excellent service and considerably cheaper than traditional alternatives
Read More >Reviewed: Apr 19, 2022
Mallorca
Good
Biggest issue was it took two hours from arrival at the rental location to driving out. It was boiling hot and there were literally hundreds of people waiting in the sun. They used a ticket system when I arrived they were serving 134 and I was given ticket 207... 73 cars! When I did get the car it had damage to the door frame which meant it whistled at speed (The door frame had a large crease in it at the top near the sunroof)
Read More >Reviewed: Aug 24, 2021
Mallorca
Good
Process of collecting terrible. Large queue. There was a ticket system for the queue that wasn't clear / signed, so we stood in a queue for ages before realising we needed a ticket, which put us to the back of the queue again.......
Read More >Reviewed: Nov 4, 2023
A.Torday
Mallorca
Excellent
T.Waite
Mallorca
Average
Staff in office was rude. Goldcar took an extra £100 on pickup and only refunded £70. On drop off with no explanation of why. Terrible service and will never use again.
Read More >Reviewed: Oct 12, 2019
Ian Nicholson
Mallorca
Excellent
Long wait to collect car. I booked out of hours as said office was shut but was open but still had to pay a extra €40 to cover out of hours.
Read More >Reviewed: Oct 1, 2019
J.Laudic-Baron
Mallorca
Average
Temps d'attente très long. Véhicule avec défaut mécanique. Aucune excuse
Read More >Reviewed: Sep 29, 2019
corinne hayward
Mallorca
Excellent
Car was great. Actually changed the car on the day and the guy on the desk was extremely helpful.
Read More >Reviewed: Sep 4, 2023
I.Ford
Mallorca
Excellent
G.Ecob
Mallorca
Good
G.Krieger
Mallorca
Excellent
Like: Very helpful agent. Made great suggestions about what to see in a limited time.
Read More >Reviewed: Aug 12, 2018
m.priego
Mallorca
Very good
E.Whitaker
Mallorca
Excellent
Generally excellent service however it would be helpful to have clearer instructions on where to find the shuttle bus from the airport to the pick up location.
Read More >Reviewed: Oct 9, 2022
E.Stafford
Mallorca
Excellent
All staff were very helpful and obliging. We will definitely use the company again
Read More >Reviewed: Sep 14, 2022
J.Lopez Delgado
Mallorca
Very good
Después de poner que ya lo tenía todo pagado (incluido seguro), cuando llegamos nos encontramos con que tuvimos que pagar 200€ más por otro seguro que no ponía en ningún sitio y por haber recogido el coche Después de las 00:00 (puesto que se retrasó el avión)
Read More >Reviewed: Sep 8, 2022
Mallorca
Very good
M.Roj
Mallorca
Excellent
J.Watson
Mallorca
Excellent
Fantastic price compared to Avis and others on the island in the days in question
Read More >Reviewed: Aug 18, 2019
Mallorca
Excellent
Car was better than expected and very good fuel consumption. Staff did their job as expected and were friendly and helpful.
Read More >Reviewed: Jun 22, 2019
J.Whitehead
Mallorca
Excellent
R.Martin
Mallorca
Excellent
Very helpful and friendly staff. Not a long wait, but about 15 min. The car was good and we had no issues.
Read More >Reviewed: Jun 24, 2022
R.Elgood
Mallorca
Excellent
S.Cluer
Mallorca
Excellent
Didn’t need the hard push for extra insurance as we had already bought it
Read More >Reviewed: Oct 8, 2019
K.Dixon
Mallorca
Excellent
The first car I was offered had damage on every panel, the heater/AC controls were faulty & the wiper blades were split. The second car, although had damage to the paintwork, everything else was ok. Staff was polite & changed the car without a fuss.
Read More >Reviewed: Aug 15, 2022
N.Turturiello Lema
Mallorca
Excellent
El coche superó mis espectativas Excelente atención de Eli y servicio
Read More >Reviewed: Aug 9, 2022
N.Turturiello Lema
Mallorca
Excellent
El personal, en especial Eli, excelente toda su atención brindada y el servicio. El auto excelente.
Read More >Reviewed: Aug 9, 2022
C.Cooke
Mallorca
Good
Car not in particularly good condition. Inside of the windscreen was incredibly smeary - not ideal when driving at night with oncoming headlights meaning you couldn’t see much at all.
Read More >Reviewed: Sep 26, 2021
R.Hunt
Mallorca
Excellent
Counter staff were insisting our insurance wasn’t good enough, saying they hadn’t provided it so we needed to another €50... I had to insist I was happy that I’d bought all the cover I needed, but did feel pressurised.
Read More >Reviewed: Jul 23, 2020
M.Dawson
Mallorca
Very good
When we received our paperwork from easyrent it stated that we could collect the vehicle at either the Hertz or Thrifty desk in Palma airport. When iI approached the Thrifty desk the operative Rita advised that I couldnt collect it here (despite wearing Hertz labelled clothing). I showed her the paper work that clearly said that the vehicle could be collected at either Hertz OR Thrifty, be she insisted that because there was a Hertz image on the paper work that the vehicle could only be colelcted at the Hertz desk. This continued for ten minutes of so and she eventually relented but told me in no uncertain terms that they wouldnt normally do this and that they were doing us a favour. I dont know if the paper work or the operative was wrong, either way it added undue stress to the process.
Read More >Reviewed: Jun 24, 2019
Mallorca
Excellent
G.Cowley
Mallorca
Excellent
all my booking was done with a confirmation email there was no paperwork and yet when I came to drop the keys in the box i was supposed to drop the keys with the paperwork. A bit confusing and disconcerting putting the keys in the box without anything.
Read More >Reviewed: Aug 17, 2020
J.HOLDING
Mallorca
Very good
There were so many frustrated people in that queue at the airport. For pre booked cars. There was anger and frustration
Read More >Reviewed: Sep 9, 2019
M.Ghonim
Mallorca
Excellent
Good but the car not what I expected! The gave i10 and I was welling for fiat 500
Read More >Reviewed: Jun 24, 2019
Mallorca
Average
Car was strached in many places around the vehicle, was dirty on the outside and the amutomatic roof needed some corrections at the openig system in the trunk to work properly.
Read More >Reviewed: Jul 28, 2020
Claire
Mallorca
Excellent
I would have liked to amend my drop off time but this was not possible
Read More >Reviewed: Aug 30, 2019
Mallorca
Good
Not the car requested. Car provided only just big enough for pax and luggage.
Read More >Reviewed: Oct 9, 2019
kamo375@wp.pl
Mallorca
Very good
Kaori
Mallorca
Very good
空港からのシャトルバスを見つけるのにわかりにくく、手間取りました。 また、事務所に着きシャトルを降ろされ、受付では混乱状態で、他のお客さん達でごった返していました。 何処でどのように待てばいいのか、案内がわかりにくく、皆さん困惑していました。 スタッフの要領が悪いのか3時間以上待たされました。唯一、トイレがあったことは助かりました。私達に対応してくれたスタッフは、明るく、とても感じが良かったしスムーズに手続が終わりました(10分程)。 結局ホテルに着いたときには、食事の時間は終わっていて、レセプトの方の計らいで夜食にありつけたものの、10分で食堂は閉まってしまうという慌ただしい事になってしまいました。
Read More >Reviewed: Sep 5, 2019
kamo375@wp.pl
Mallorca
Excellent
A.Lomax
Mallorca
Good
Everything was good apart from having to wait over 1 1/2 hours to get check in and ger the car
Read More >Reviewed: Aug 17, 2019
Mallorca
Poor
Prepare to wait a LONG time to pick up your car, and for there to be no signs at the airport to get you to the bus.
Read More >Reviewed: Oct 8, 2019
jsr
Mallorca
Very good
Fairly lengthy delay on pick-up, car ok but a lot of minor scuffs and scratches. Drop-off fine with no delays.
Read More >Reviewed: Sep 18, 2019
Mallorca
Average
d.brooker
Mallorca
Average
Love the car, customer service disgusting, made us wait over 1 hour for the keys when they where already in the office waiting to be given to me, tried selling me more insurance and tried scaring me just in case I crash. Need signs outside their company so you can find the place.
Read More >Reviewed: Aug 5, 2019
C.Motais
Mallorca
Average
La personne au guichet en plus d’être peu agréable a voulu nous vendre des assurances supplémentaires. Quand nous avons refusé, car nous avions déjà l’assurance Axa, il s’est montré arrogant en nous disant que la moindre rayure serait à notre charge car l’assurance ne nous couvrait pas du tout. Il a beaucoup insisté pour nous montrer les tarifs de l’agence en cas de rayure... et en nous recommandant plusieurs fois de prendre l’assurance. Vous faites le Check in seul. La voiture est livré très peu propre. Poussiéreuse et avec des taches de savon. Pour masquer les rayures et les mettre sur notre dos à notre retour ? Nous avons photographié toute la voiture sous toutes ses coutures. Pendant le Check in d’autres clients se sont fait embêter pour une rayure prise en photo mais non signifié sur le papier. Le retour s’est bien passé. Nous sommes tombé sur un agent sympa et agréable.
Read More >Reviewed: Aug 2, 2019
B.Jones
Mallorca
Poor
I didn’t hire the car as they wouldn’t hire the car to me at the price I had hired it on easyrentcars (c £30). They said the insurance provided by easyrentcars was insufficient and wanted to charge me over €300. This is the second terrible experience I’ve had between easyrentcars and the rental company in one summer. I had to go and rent a car away from easyrentcars as the service simply did not work.
Read More >Reviewed: Oct 4, 2019
Mallorca
Average
Interrent charged an additional 191.39 euros, despite easyrentcars receipt saying I'd paid for the car and fully comprehensive insurance and no payment was due on arrival. This was like arriving at the airport for a flight I booked and being told it cost 200 euros extra!? I've then been charged a late charge of 40 euros and I'm still awaiting my 80 euros petrol deposit from May (now August) despite returning the car full and within the hour of the nominated return time. I called several times and was awaiting a response to the emails they had told me to write to. They then directed me to an online claim form, which I've just recieved a response to. They have informed me that the 191.39 is a compulsory charge, even though it was put in the 'Extras' column (therefore not allowing easyrentcar to claim the money back), and not included when or clearly noted when booking the car. It's been an expensive and frustrating experience.
Read More >Reviewed: Aug 5, 2019
Mallorca
Very good
Would of helped to have better instruction to find Interrent desk which was tucked away at the other end of the airport
Read More >Reviewed: Jul 15, 2019
A.Mann
Mallorca
Poor
A very budget business, poorly staffed, unable to communicate accurately. I am waiting on a final charge to come through that will no doubt layer yet another cost on top of! I will be expecting some money back!
Read More >Reviewed: Jun 18, 2019
R.Bernhard
Mallorca
Average
Collection staff were rude Collection point not by luggage belt 4
Read More >Reviewed: Apr 30, 2019
Los Angeles
Very good
Long waiting line, assistant at the counter attempted to sell additional services by simply not telling the truth about contract terms (she called one of the additional services a "local tax").
Read More >Reviewed: Sep 25, 2019
Piotrowski
Mallorca
Good
It's same Goldcar scam but under Rhodium brand. They lie to you to make you buy additional insurance. The pickup location was described bad, I needed to find it on my own. I just got fuel refund which is missing 25 euros (I refuelled to 100% 10 minutes before dropping of the car), time to start getting back my money
Read More >Reviewed: Sep 3, 2019
Mallorca
Poor
I was 1 mile from the airport and intended to fill up the gasoline but the car's engine malfunctioned and became very dangerous so I could no longer drive the vehicle. It was not safe for me to proceed with filling up the gasoline tank. The issue was that the engine began to rev up at an accelerated rate of 5 on the tachometer despite my foot was on the break and the vehicle was at a stop. I had no other choice but to put the car into park, pull up the emergency break and turn the vehicle off to avoid throttling into oncoming traffic. Even with the car in ‘park’ the engine was still revving to a 5. As you can see, this car was not safe to drive. I was terrified and almost lost my life had the cur lurched again as it was trying to do, myself and others would have surely been dead. I was infront of Lidos Cuidad Jardin and left the car in the parking lot. It was not safe to operate further. Therefore I was not able to get gasoline and instead had to call a taxi to the airport. This was not only a terrifying experience but highly inconvenient for me to have to call a taxi on a busy road with all of my luggage because the car I rented and trusted would get me back to the airport safely instead malfunctioned and almost cost me my life. I’m disappointed to see I was charged $105 for gas after all of the trouble you caused me and ruined the end of my vacation by putting me in great danger. I would like refund for 1) the $105 for gasoline because it was impossible for me to refuel give the vehicle’s faulty condition and 2) the entire cost of my rental for this inconvenience and trauma you have caused me at the end of my vacation $363.26 ($292.68 + $70.58). Lastly, please get this car fixed before putting other customers lives in danger – this car is not safe.
Read More >Reviewed: Jul 7, 2019
Mallorca
Very good
Marcin
Mallorca
Excellent
I didn't feel like I was being an object to scam on fees for damages I didn't do. Returning the car was easy and fast even I didn't have any insurance (I bought external excess insurance). The same for picking up the car.
Read More >Reviewed: Sep 23, 2019
Serge
Mallorca
Very good
Reviews on internet scared me but the whole proces was smooth and staff was very friendly. If you take the insurance you can't have any issues. Rental price is low, insurance is reasonable so in total it is okay.
Read More >Reviewed: May 7, 2019
C.Nak.
Mallorca
Very good
Très bien, seul point d'amelioration : difficulté pour trouver la navette Wiber à l'aéroport.
Read More >Reviewed: Aug 28, 2019
Rzonska
Mallorca
Excellent
We travel a lot and Alamo are the best and most reliable car rental company we found to date. Very professional and friendly staff. We are happy to pay that little bit extra for the better service and convenience with Alamo.
Read More >Reviewed: Aug 8, 2019
Mallorca
Good
Mallorca
Very good
P.Glover
Mallorca
Excellent
Like: Nice car efficient and pleasant staff, good experience thank you will use you again
Dislike: nothing
Reviewed: Aug 27, 2018
Mallorca
Average
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Free shuttle bus
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