11 Car Rental Brands in Montreal, Quebec, Canada

Nickel

Reviewed: Nov 26, 2024

The scheduled pickup was at 1:00 PM, but I didn’t get the car until 3:35 PM. The store said the car wasn't available and I had to wait, which ended up being more than 2 hours, significantly delaying my plans.

Reviewed: Oct 24, 2024

Very good budget car hire

Reviewed: Oct 8, 2024

Excelente, solo un poco sucio de la carroceria

Reviewed: Mar 10, 2024

The provided phone number was not answered, and there was no professional customer service.

Reviewed: Jun 20, 2024

No sales push, great service, and the car provided was in excellent condition.

Reviewed: Nov 10, 2024

You can check in online while queuing. The staff at the store was very nice and simply confirmed with me whether I had purchased insurance before proceeding with the final payment for the rental without any upselling.

Reviewed: Oct 9, 2024

The service was excellent, I requested a smaller SUV and was told to pick whichever I liked.

Reviewed: Aug 12, 2024

The front desk staff had a great attitude and even upgraded my vehicle.

Reviewed: Aug 9, 2024

Satisfied

Reviewed: Apr 16, 2024

Attente un peu longue pour la prise du véhicule. Attribution dans l'ordre d'arrivée. Mais nous avons bénéficié d'un surclassement et nous avons pu avoir le véhicule bien plus tôt que l'heure prévue.

Reviewed: Nov 4, 2024

Very satisfied.

Reviewed: Oct 3, 2024

The service attitude was quite good.

Reviewed: Sep 6, 2024

Decent.

Reviewed: Aug 2, 2024

Satisfactory

Reviewed: Jul 3, 2024

The wait time was extremely long, almost 1.5 hours. Initially, there was only one staff member, and as the queue grew longer, they slowly added two more service personnel.

Reviewed: Oct 27, 2024

Very satisfied.

Reviewed: Oct 7, 2024

Very satisfied.

Reviewed: Oct 3, 2024

Good, relatively efficient.

Reviewed: Sep 14, 2024

Very good.

Reviewed: Sep 12, 2024

Excellent

Reviewed: Oct 3, 2024

Satisfactory

Reviewed: Jul 28, 2024

Very satisfied

Reviewed: Jun 5, 2024

If there is any damage on the car, remember to take photos, definitely remember.

Reviewed: Apr 27, 2024

The Dollar rental service was quite disappointing. They downgraded my vehicle at first and then asked for additional fees, which I refused. They didn't mention additional insurance during the process, but it was included on the receipt they printed. It's been a long time since I rented a car abroad, so I thought it wouldn't be added if it wasn't mentioned. I signed the document based on that assumption.

Reviewed: Feb 24, 2024

Very nice, got a mazda 3 sports 2020, very good condition

Reviewed: Apr 12, 2021

Very satisfied

Reviewed: Sep 11, 2020

Le véhicule de location était en mauvais état et avait une odeur très désagréable. Il a été changé pour un modèle olus petit et sale intérieurement. J'ai du nettoyer les vitres. A la restitution du véhicule, j'ai été chargé deux fois ainsi que le carburant alors que j'avais fait le plein...

Reviewed: Sep 1, 2020

Very helpful agent at both pick-up and drop-off. Thank you !

Reviewed: Aug 10, 2020

Wish they had after hours key drop off. You can only return the car during business hours

Reviewed: Aug 3, 2020

On the outgoing recording it started to wait at DOOR 9 Montreal airport. I did...I saw the van loading up people at door 7. If it wasn't because I raced out to the van, he would of gone off with out me. The gentleman at the counter was kind, but didn't greet me. He didn't even look me in the eye. He spoke a little too fast as in he had been repeating the same thing all day, but for me it was the first time I'd heard it. The whole process was quick and painless however. The car was outside and apart from giving me a faint direction on where the car was, I had to guess. I was told to press on the emergency button on the key to "hear" where the car was. The car was clearly cleaned in a rush. I understand Montreal had snow on the ground, but it looked like it had just been cleaned over with a dirty rag on the outside. The carpets were still a bit wet from somebody getting in and out of the car. The car was amazing. I am even interested in looking into it further. Great car, great mileage. The drop off was easy, except there was nobody outside directing where the cars and I had to take a guess what to do. Then I waited for over 10 minutes for somebody to come out and he didn't even noticed I was standing there in the 5C weather. Then I took the Navette back to the airport with a lovely gentleman.

Reviewed: Mar 12, 2020

Personnel are nice but check-in process is confused and chaotic. Personnel are nice but do not explain the difficulty of getting and returning a vehicle given the underground parking and storage. The vehicle itself was not well maintained. The "change oil soon" light was on when we first got it. The windshield wiper liquid was empty. The low tire pressure indicator was on within a few miles of leaving the location. The return attendant knew that this was a false alarm when I returned the car. I wasted $10 putting air in one tire every time the indicator came on. All in all this location needs some intense training.

Reviewed: Sep 11, 2019

Car exceeded our expectations.

Reviewed: Jul 21, 2019

Really easy to check-in/out and we had a great experience driving but we were so desappointed to see the extra fee they made us pay at the end.

Reviewed: Nov 10, 2019

The car was excellent, big, extremely clean (it was just been washed). The people at the counter and the drop off were friendly and very efficient.

Reviewed: Sep 10, 2019

Like: They were very friendly when picking up the vehicle, however they never once indicated the rules for drop off.
Dislike: At drop off that is when all the rules where expressed.. once must have this up front and written from the beginning

Reviewed: Jul 10, 2018

Terrible customer service. Extra charges that were not mentioned at the time of the signature of the contract. Based on YELP reviews, several people have been in the same situation.

Reviewed: Oct 7, 2019

I waited 1h30 To the pick up!!!!

Reviewed: Sep 6, 2019

Like: Size Space. Available.

Reviewed: Aug 25, 2018

Attentive and meticulous service

Reviewed: Sep 4, 2017