Both processes (pickup and drop off) went smoothly and relatively quickly, especially, drop off.
I've exchange the emails with the drop off staff (prior to drop off) to find out the exact location. Responses were quick and helpful. One minor thing - they didn't tell me that their office is on the 4th floor of the car park. It took us an extra 5 min to find out when we arrived
Like: Instead of Lancia we received KIA. Dislike: During reservation pick-up was indicated "Rimini Airport", but nothing there. Needed to call and employee arrived after 10+ min.
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