Staff at Key West airport rude
Told me they only had a mini bus and I said I didn’t want is as they’re was only 2 of us
Waited 1 hour for car
Very bad service
About QEEQ:8.0/10
Reply by Qeeq: Thank you for your review of QEEQ. We are sorry to hear that you had a negative experience. The service provided by the counter staff may vary during travel peak or off-season due to limited staffing. We value your feedback and will address this issue with our supplier to ensure improvement. If you have any further inquiries, please do not hesitate to contact us. Thank you for your feedback, and we hope to have the opportunity to serve you better in the future.
The queue was well-organized, and the shared service counter with Thrifty shortened waiting times. The staff had a good attitude and smiled consistently. There was no upselling.
This was the best car rental experience ever. The rental company operates under a systematic management model, where all car rental companies are located in the same building. Both renting and returning are unified processes, managed systematically and very orderly.
“The Hertz and dollar said they only use a chip not swipe and my chip couldn’t and they refuse to sw”
About Dollar:2.0/10
I did not pick up the car the representative refuse my card and she was so rude to swipe she said she can only use the chip but not swipe so I took uber so I need refund back as soon as possible
Dollar is my fav car rental of all time especially the SJC location where i can pick my own car.
About QEEQ:10.0/10
Easyrentcars.com is my go to rental car website, you guys are the best.
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Customer Service
Dollar very poor
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