15 Car Rental Brands in Berlin, North Rhine-Westphalia, Germany

Yes

Reviewed: Dec 14, 2024

Efficient service and good attitude

Reviewed: Jun 28, 2024

Very satisfied

Reviewed: Feb 14, 2024

Upon arrival, they required an 800 euro deposit. Make sure to check this before renting! It's a trap. Then the staff suggested I pay an additional 30 euros for insurance, reducing the deposit to 100 euros.

Reviewed: Jan 6, 2023

car rental company charges airport service fees and climate protection fees although according to easyrentcars.com all fees are included.

Reviewed: May 3, 2019

No details of company or that you had to go to europacar Brought your insurance onlu to find out i had to buy europacars insurance as well! Europacar also would not take cc payment without a pin even thoigh card was present

Reviewed: Dec 4, 2024

Excellent. Car received as expected. We went skiing, needed to be towed in a place out of snow – Buchbinder support was excellent.

Reviewed: Jan 23, 2023

Overall, it was okay. The car was new, having just over 10,000 kilometers on it. The vehicle was in good condition. However, the customer service insisted on adding insurance when we picked up the car. We initially chose the secondary insurance, but they said German roads are narrow and that even if we didn't hit someone, others might hit us. We had to add an extra €198 for insurance. They also recommended more expensive cars like BMW, even though we repeatedly declined. This was quite uncomfortable. The car pickup process took almost two hours, likely because the rental company is small. It might be considered big in Germany. Returning the car took a long time as well since it was hard to find the return location. Most major rental companies are at the train station, but this company's prices were reasonable. In the US, we never encounter such issues. After landing, rental companies are inside the airport, and you can get the car quickly. Germany's process is slightly more complicated. However, returning the car was quick. After handing over the keys, they checked the car inside and out, including the fuel. It was a fast process. Thumbs up for that.

Reviewed: Sep 14, 2019

The process was fast, but the car was very different from what I booked. I reserved a BMW X5 but got a Ford Explorer. I’m not sure if these are considered the same class, but the price difference is substantial, which seems off.

Reviewed: Oct 10, 2017

El coche superó las expectativas, prácticamente nuevo, con control de velocidad y de tracción. El personal amable y profesional. La entrega rápida.

Reviewed: Nov 13, 2024

The service was excellent and very patient.

Reviewed: Jan 25, 2024

Given new car!

Reviewed: Dec 21, 2023

The car I booked was unavailable, and they tried to sell me a huge, 3-seater Transporter vehicle used for moving goods/homes. Completely unsuitable for a 1000km family trip. After 2 hours, we got a different car.

Reviewed: Jan 23, 2023

When do I get back my deposit to Enterprise?

Reviewed: Sep 14, 2022

Leider nichts

Reviewed: Oct 22, 2024

Overall service was quite good, and the communication was very patient.

Reviewed: Jan 9, 2020

I rented a car in Berlin, Germany from October 10th to December 7th and changed the car once during the period. During my interactions with QEEQ, I felt that QEEQ is indeed a responsible and trustworthy company.

Reviewed: Dec 15, 2014

They forced us to buy snow tires, which wasn't a good experience, but the rental company was great and helped us communicate and protect our interests!

Reviewed: Nov 6, 2014

Dejado el coche fuera horario de oficina he dejado la cartera con tarjeta de crédito y carnet de conducir No fue posible recuperarla en el momento Álamo se niega a contestar al teléfono por lo visto también a qeeq y tampoco contestan a las mails Hay ido de persona mi hermano y también otro familiar pero dicen que no han encontrado nada, cuando yo tengo foto De la cartera en el coche Una vergüenza

Reviewed: Aug 28, 2024

Good experience, the handover point is actually very convenient but the navigation shows it a few hundred meters before arrival.

Reviewed: Jul 8, 2024

Very satisfied. The service attitude is excellent, communication is prompt, and the staff is very enthusiastic. Great job! Thank you!

Reviewed: Jun 4, 2024

The staff were very friendly.

Reviewed: May 9, 2024

Pretty satisfied

Reviewed: Feb 7, 2024

Pretty good

Reviewed: Jul 27, 2024

Great car and staff.

Reviewed: Nov 13, 2023

Budget charged me in USD instead of Euros.

Reviewed: May 10, 2022

The service is acceptable.

Reviewed: Jun 11, 2020

Excellent service, thank you so much.

Reviewed: Jun 11, 2020

First time renting a car in Europe, perfect experience.

Reviewed: Jul 13, 2024

A German uncle was very enthusiastic and friendly. He didn't try to upsell and only asked once about insurance.

Reviewed: May 8, 2024

Excellent!

Reviewed: Apr 18, 2024

Terrible experience. I paid a deposit of $342.21, but after returning the car, I only got back $78. They deducted $246.2, even though I returned the car with a full tank of gas.

Reviewed: Apr 1, 2024

I booked a Mercedes but got a domestic MG instead. High fuel consumption and small tank. The interior was not cleaned and there were cigarette butts! Terrible experience.

Reviewed: Mar 31, 2024

Excellent service. Since I had less than 2 years of driving experience, they downgraded my car to a Mercedes wagon and even compensated me for the price difference. The staff at the store were very polite, and the insurance costs were very transparent. I was very satisfied with this trip to Germany, especially Munich. We toured around Germany and loved every city. The German people were very friendly, and the highways had no speed limits. Mostly, you turn right at red lights, overtake from the left, and if you're driving slowly, please stay in the right lane. I drove at 150-160 km/h in the leftmost lane comfortably. Remember to use your turn signals when overtaking and returning to your lane. Overall, you need to strictly follow the rules. This trip had zero accidents and zero violations.

Reviewed: Jun 21, 2024

Excellent service. As my driving experience was less than 2 years, they swapped my car for a lower tier one, a Mercedes station wagon, and refunded the difference. The staff at the store were extremely polite, and the insurance prices were very transparent. This trip to Germany was highly satisfying, especially in Munich, which I loved the most. Traveling around Germany, I liked every city, and the people were very friendly. The highways have no speed limit; most right turns were allowed on red lights, overtaking is done on the left, and slower vehicles should stay on the right lane. I drove at 150-160 km/h in the leftmost lane. Always use your turn signal when overtaking and returning to the original lane. Overall, stick strictly to the rules. This trip had zero accidents and zero violations.

Reviewed: Jun 21, 2024

Picking up the car was convenient, but we got a Nissan instead of the booked Mercedes. The Munich airport branch was hard to find; the GPS was not accurate. We nearly missed our flight while trying to get the correct coordinates with someone's help.

Reviewed: Mar 2, 2023

The car was larger than expected/ordered. 7 places for 3 people. The downside is a little more fuel consumption, but still pretty OK.

Reviewed: Jul 31, 2022

Could not contact AVIS. Had trouble finding someone for both pick-up and drop-off. Found the car by checking license plates in the parking lot. When returning the car, there was no staff to be found, had to ask around... After returning the car, tried to contact them to get the deposit back but couldn't reach anyone. Calls went unanswered and no response to emails until now.

Reviewed: Aug 11, 2020

I rent cars frequently; it's okay.

Reviewed: May 30, 2024

Eurocar agent service, slow.

Reviewed: Sep 4, 2018

Fairly satisfied, but the insurance cost is quite high

Reviewed: Nov 17, 2021

I booked an automatic, but when I arrived at the store, they only had manual cars available. I waited half an hour for the car and still only got a manual.

Reviewed: Aug 12, 2020

All needed information provided. No quick and easy drop-off.

Reviewed: Nov 7, 2019

Fine

Reviewed: Feb 12, 2024

We upgraded to a Corsa automatic at a very reasonable price.

Reviewed: Nov 29, 2021

Terrible staff at the counter, when we decline additional insurance and upgrade to more expensive car the guy (Shiv) got really unpleasant and rude. Car you pick up is in the dark garage, really hard to find it, people working there don’t speak English (garage). We loaded car with our luggage and proceeded to entrance since it was in Germany at Tegel airport, car settings were set to German language, we got outside garage to get someone to help up with the settings, when we noticed that car was absolutely discussing, dirty seats, dusty dashboard, floors not vacuumed for long time. (see attached pictures). We reported this back to counter and the guy (Shiv) asked us to remove all our luggage then they will clean this car, telling to us that he does not have other car for us in really rude way, and he does not know how long this will take. After traveling 18 hours with kids we decided to leave this place and clean the car when we get to our destination. Really not pleasant experience. Will never rent form Global again at the Tegel airport.

Reviewed: Aug 16, 2019

When picking up the car, the vehicle couldn't be located in the rental company's parking lot. After about 20 minutes of unsuccessful searching, the rental agreement documents were issued again, this time for a different car. Very time-consuming and no apology from the car hire staff.

Reviewed: Oct 22, 2019

Hidden charges, faulty car, prolonged pick-up time, ridiculous deposit of 2000 EUR, with full insurance - maybe next time I would buy instead

Reviewed: Mar 17, 2019

Attitude was good, but I rented a BMW 1 Series and got a Ford EcoSport instead. Had to upgrade.

Reviewed: Sep 12, 2018

Tried to sell loads extras, declined. On return filled car with fuel by airport so full. Only to be charged €113.90 with fuel charges, awaiting response from hertz

Reviewed: Aug 31, 2019

The car condition was good, quite new! The price is competitive!

Reviewed: Jun 28, 2016

National Car service is good but car we get diff car which we booked and they charge 10Euro extra for that.

Reviewed: Jul 29, 2019

Very good

Reviewed: Jun 15, 2016

Everything was perfect! Just had a minor scratch that cost over 5k to repair! ?

Reviewed: May 12, 2017

The pick-up location is above the metro station, easy to find.

Reviewed: Aug 13, 2016

We picked up the car with our child, and the staff gave our kid a plush toy which they absolutely loved and brought home. We're very grateful.

Reviewed: Oct 26, 2015

Both the rental and return procedures need to be handled at the MC PARKING lot outside the airport. After my flight landed, I followed the rental car signs for quite a distance before asking other rental companies at their counters and finally learning that I needed to take a shuttle bus. Fortunately, the pick-up location is not far from the airport, and there is a free shuttle. CARO's service, car condition, and prices are all good, the rental and return procedures are quite straightforward, and the staff do not push extra insurance unnecessarily.

Reviewed: May 28, 2014