8 Car Rental Brands in Canberra, New South Wales, Australia

Car in as new condition, quick service and friendly staff member. Not pushy on extra insurance etc

Reviewed: Dec 12, 2024

Enterprise Rent-A-Car From Canberra Airport. The girl at the counter was amazing. she provided excellent service.

Reviewed: Jun 15, 2023

Pick up was the worst part of the day Requirements was a hassle I had to make two attempts to get the car

Reviewed: Feb 10, 2023

What can I say but excellent as usual

Reviewed: Feb 2, 2023

The car was quite small, and cramped.

Reviewed: Jan 10, 2023

AVIS truly lives up to its reputation as a top-tier brand with excellent overall service. From the reception at the car rental counter, the guidance at the pickup location, to the smooth and convenient return process, everything was well-handled.

Reviewed: Apr 28, 2024

The pickup store exhibited serious racial discrimination. My card couldn't process the deposit via the POS machine, requiring manual entry, which would only take a minute. Instead, they forced me to let a bunch of people behind me go first, making me wait for half an hour to get the car. I also saw the staff telling another Chinese person using a Chinese driver's license and translation that it would take more time to fill out the forms and asked him to let others handle their business first. If the rental company considers Chinese customers as second-class and doesn't want to treat them equally, prioritizing locals, they might as well not accept Chinese customers at all.

Reviewed: Feb 20, 2024

Very good service

Reviewed: Sep 30, 2019

Dislike: Nil

Reviewed: Dec 1, 2017

Car was in good condition and was smooth

Reviewed: Mar 5, 2024

It was fantastic

Reviewed: Aug 18, 2022

When I picked up the car it had lots of dents and marks however staff assured me that they were aware and I would not be charged.

Reviewed: Dec 11, 2020

Nice and easy overall pick-up 7 drop-off process

Reviewed: Jan 8, 2020

Thrifty staff excellent Boot space not the best

Reviewed: Jan 2, 2020

Excellent service. The store even offered a free upgrade to a CX-30, which was great and came with adaptive cruise control.

Reviewed: Mar 2, 2024

Everthing good from the time of arrival to pick up car to driving the car and returning it to same location in Mitchell Canberra. Prior to arriving to pick up car, I rang to check if all things ready to go. Customer service agent tone aclittle abrupt. Before driving off, we were just given the keys. After driving off it appears that the car had cuise control, but we were not shown how to operate it. It probably had Sat Nav but were not shoen it. I used Siri (Google) voice command on my phone instead. No problems starting car in freezing conditions. Great plus: the car, a KIA Cerato had done over 20,000 klms but looked brand new, spotless inside and out and clear windows and windscreens, inside and out....a 10 for presentation.

Reviewed: Aug 29, 2022

Car was in excellent condition. Service was quick and easy

Reviewed: Aug 23, 2022

Very satisfied, got the car in the color I wanted.

Reviewed: Sep 12, 2020

Only preceded by one other customer, but took 25 minutes to get served! Only one receptionist on duty. They take MANY photos of the car, which may be good, but very time consuming for staff. Need to speed the process up!

Reviewed: Jul 6, 2020

Very satisfied

Reviewed: Feb 18, 2024

Car was better than the model I had booked.

Reviewed: Jan 24, 2024

Waited for half an hour because the pre-booked baby seat wasn’t fitted. The car itself was disgustingly filthy. Had never been cleaned and the previous occupants had left such a horrible mess. Steering wheel and dashboard screen and buttons were covered in an unknown sticky substance. The car smelled of smoke mixed with fruit juice (presumably previously spilled in the car). There was food all on the floors and under the seats and discarded cigarette butts under the seats. The boot was full of mud and dirt. I contacted Europcar but they never returned my calls or emails. We only hired the car for 24 hours and I was in such a rush I wasn’t able to return the car and ask for an exchange.

Reviewed: Dec 7, 2023

Overall good experience. Pick-up was a bit slow.

Reviewed: Aug 21, 2023

We dropped of the car in there carport. Handed the key the person in their office at 3.35pm Monday the 27th of June 2022. Received a call from Eurocar on Wednesday the 29th June asking if like to extend our rental of the car. They not marked the of as returned. Might give them a miss next time. Bad

Reviewed: Jun 29, 2022

I was very surprised when I was given an upgrade to a new Toyota RAV 4. I live in Canberra and was travelling to the Central Coast to visit family. The car was fantastic to drive. Quite comfortable. This was not a luxury car but more than suited my needs.

Reviewed: Dec 16, 2022

Very good.

Reviewed: Nov 5, 2021

It would have been nice to know that Firefly was located at the Hertz counter as wasted time looking for office. Also was assured when booking car that a walker could fit in car. Did but with much difficulty

Reviewed: Oct 9, 2019

Like: Easy rental
Dislike: Insurance cost such a waste..it shoukd be all inclusive

Reviewed: Jul 22, 2018

Good

Reviewed: Apr 25, 2020

The car rental company was decent. There was a queue, but the procedure was completed quickly!

Reviewed: Dec 12, 2017

This company is simpler and faster compared to the rental company that starts with H. No additional deposit is needed, which is very convenient. Next time, after booking online, you can pick up the car at the airport upon landing and return it at the airport before your flight.

Reviewed: Jul 26, 2015