The car was older than expected with many scuff marks and some unrepaired damage. For a $5200AUD excess I would have expected a clean and modern vehicle without blemishes.
The car was more than 3 years old and had over 70,000kms on it. This is what I would expect from a tier 3/4 service provider. Based on this, the day rate seems high and is not representative of age.
The car was perfect for our needs and the price through QEEQ was by far the best price we received for a comparable vehicle.
The staff at Alpha were great, very efficient and very friendly.
I was a little surprised and to be honest a little scared that I was left on a side road when I was picking up the car. If it had been explained to me beforehand that this process would happen because I was from Melbourne and could not enter NSW then it would of been ok. Dropping it off I knew the same process was to happen.
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