6 Car Rental Brands in Hakodate, Hokkaido, Japan

Excellent service, pick-up and drop-off included, first-class service.

Reviewed: Feb 13, 2019

The staff had a good attitude, and there was no need to queue for both pick-up and drop-off. However, some improvements are needed: First, they didn't speak any English, not even basic phrases; second, they were not very familiar with the procedures, and mistakenly treated a prepaid order as a pay-on-spot order, but luckily I had a printed copy of my reservation to avoid being charged twice; third, there was no receipt after returning the car, and I confirmed multiple times that there was indeed no receipt to be given.

Reviewed: May 2, 2018