14 Car Rental Brands in Koh Samui, Surat Thani (province), Thailand

Auto tadellos, personal sehr nett, haben uns kostenlos ins Hotel zurück gebracht.

Reviewed: Sep 26, 2024

Car was clean, but SO MANY dings and scratches. I was VERY worried they would try to blame me when I returned the car. They did not try.

Reviewed: Mar 1, 2024

Convenient car rental

Reviewed: Feb 14, 2024

After we drove off we can feel something not right. So we stopped and check and we found that they didn't check the air pressure at the wheels. The car is 3 years old quite old compared with the other brand.

Reviewed: Dec 25, 2019

Convenient

Reviewed: Aug 21, 2019

Good, but the deposit is relatively high.

Reviewed: Jul 29, 2024

Great rental experience. Hassle free.

Reviewed: Jul 22, 2024

Because the staff had poor English skills and I don't speak English either. Even with assistance from rental car support, communication was difficult (the support service quality has gone backwards). As a result, picking up the car took over 2 hours. Eventually, I just had to take the car and leave.

Reviewed: Nov 17, 2023

Very satisfied, the car was clean when handed over.

Reviewed: Jul 12, 2024

Excellent

Reviewed: Jun 28, 2024

Very satisfied

Reviewed: Jun 24, 2024

Lovely car, got upgraded except they asked to swap car later but ended up with a better car

Reviewed: May 10, 2024

The overall service level is acceptable.

Reviewed: Mar 11, 2024

Quite good

Reviewed: Feb 20, 2024

Excellent team at Koh Samui Airport. Thank you.

Reviewed: Nov 28, 2022

Pretty good. You need a credit card to pick up the car. After returning the car, we had to go back to the hotel. It would have been nice if the driver could drop us off, even if there was an extra charge, as it would be more convenient than getting a separate taxi.

Reviewed: Feb 19, 2024

The car rental company's counter is right at the Koh Samui Airport arrival terminal. The staff were very uniformed, and the rental documents were pre-prepared. I took the prepared documents for confirmation and after a simple English communication, I successfully rented the car. The car was relatively new, very clean inside and out, although there were several scratches on the body. I took pictures of these before taking the car, and the staff made detailed notes on the rental form. Upon return, the staff conducted a detailed inspection of the car's exterior and raised no objections. The handover was smooth. My first experience renting a car abroad was successful and pleasant.

Reviewed: Jul 21, 2019

Good service.

Reviewed: Nov 24, 2022

They ripped me off for extra day rental cos it took 30mins to find drop off zone so will never use them again

Reviewed: Aug 10, 2020

Quick and easy pickup and return

Reviewed: Nov 1, 2017

Friendly staff, excellent service, good car condition, highly recommend!

Reviewed: Apr 10, 2017

Excellent

Reviewed: Jan 6, 2017

Good service and advice by the staff. The car pick up took some time around 10 minutes, maybe the car was at anohter place, but it was alright. The car was in good condition and clean. Overall satisfied.

Reviewed: May 19, 2022

The condition and clean of car is quite good. The assistant's service attitude is quite friendly as well. She treated my family with 4 bottle of cool water. It feel great after long journey. It did not wait long time to get the car.

Reviewed: Jan 31, 2020

Rental from Koh Samui airport. I damaged the rear paintwork slightly and expected the worst in respect of my 9000baht deposit. Very pleasantly surprised to receive an email same day showing a deduction under 3000baht for the repair. Balance immediately refunded. Never encountered such professionalism from a foreign car hire company before. Highly recommend.

Reviewed: Nov 16, 2019

Easy to find counter. Staff was very nice.

Reviewed: Oct 25, 2019

New and clean car, speedy process

Reviewed: Oct 8, 2019

A+++

Reviewed: Aug 30, 2019

Take vehicle at drop off in Samui Airport to arrivals area for checking then staff will drive you to departures, elsewhere at the airport.

Reviewed: Nov 21, 2019

I got smoking car fr. this company twice through EasyRentCars, please take care.

Reviewed: Oct 20, 2019

The arrangement is perfect and the staffs are nice!

Reviewed: Jul 2, 2019

Had to wait a bit as there was another customer ahead of us in the queue when we were picking up the car but the staff were very courteous and tried hard to speed things up once it was our turn. The car was pretty new with around 5,000km on the clock so that was a nice surprise as we are used to getting older high mileage cars when we have opted for the fully insured package. Returning the car was a bit confusing but that was more the setup of the Koh Samui airport rather than National itself. Many thanks! P/S: the 10,000 Baht deposit taken on your credit card at the point of pick-up will take 2 weeks to be refunded so be aware that is the case!

Reviewed: Jun 12, 2019

The service was good and I'm quite satisfied.

Reviewed: Mar 16, 2019

Unsatisfactory

Reviewed: May 9, 2018

The service in Thailand is excellent, though they might upsell additional insurance. However, if you can communicate in English, this is not a problem.

Reviewed: Mar 24, 2016

The service was excellent!! Fast, convenient! Highly recommended!!!

Reviewed: May 26, 2014