I didn't have to queue when picking up the car. I got an upgrade to the second model, and the staff were very friendly, patient, and clear in their explanations, always with a smile! Highly recommended!
Like: CAR CONDITION WAS GOOD. VERY CLEAN. Dislike: NAVIGATION MANUAL WAS JAPANESE. AND NOBODY EXPLAINED HOW TO USE.
HARD TO COMMUNICATE WITH STAFF. THEY DON'T SPEAK ENGLISH.
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