Twice now used budget and twice the screwed me over on the final bill, always additional charge with no explanation or justification.
About QEEQ:7.0/10
Platform is good, customer service access is reachable and they try to help, however still waiting on feedback for my refund on my last booking, i have been charged extra 10% but no actual reason why from Budget and reached out to Qeeq team and still waiting on feedback
The car was great, brand new- the only issue was that I had reserved a smaller vehicle since I don't like driving big ones and this was very large - all they had left.
It took a long time at the rental due to the number of people in line and only a few employees at first.
About QEEQ:10.0/10
Everything went smoothely. There were no additional price drops but the price was good to start. The rental company said I had rented as a foreigner and not American and I should be careful in the future. I really don't know what they meant.
“Fantastic office with the smoothest and quickest service by wonderful staff.”
About Budget:9.0/10
This is my second time renting from this specific location. I actually went out of my way to use this office instead of a closer one because the customer service here is always amazing. The manager is wonderfully accommodating, friendly and makes the pick up and drop off process a complete breeze. Definitely my favourite location for car hires in Pasadena / LA area.
“Terrible. Too long to get the car and financially ripped off”
About Blue Auto:5.0/10
The card machine they were using would not accept my Credit card and I was misold extra CDW insurance which I shouldn’t have needed to purchase.
The overall amount coming to something over £300 extra
About QEEQ:8.0/10
Price looked good until we were quite frankly ripped off
“Unnecessary upsell but super efficient location and service”
About AVIS:6.0/10
Had booked a chevy Tahoe, was 'upsold' to a ford Expedition due to it having more luggage space at the counter by the Avis clerk and his supervisor who was sat next to him as I use a wheelchair and he said we would require the larger space. It turns out the chevy has more cargo space by aprox 6sft. I feel that I was just taken advantage of. The Ford was great to drive although it was dirty, windscreen inside was filthy and it was obvious it had not been valeted and was nearly but not quite full of fuel. Also the body of the vehicle was fairly beat up for a vehicle with only 25k miles. I did send Avis an email but disappointingly never received a response. The pick up and drop off was super efficient service
Si bien no tengo nada que decir sobre el coche porque fue 100 % bueno, me llamó la atención el alto consumo de combustible, habiendo sido conducido en condiciones normales.
Fue terrible recoger el auto me tocó tomar un taxi hasta el lugar me salió 40 dólares más . Nadie entrega el auto el auto la camara de retro no valía les dije que me.cambien de auto y no tenían otro más. Al regreso quería cambiar de auto para uno más grande tampoco lo tenían.
No responden rápido los mensajes . Pedí la ubicación del lugar para llegar y me mandaron por escrito en vez de ma dar directamente la ubicación. No tenían a nadie en el lugar. Es demasiado pedir 1000 mil dólares de depósito por si algo pasa y que va a ser devuelto después de 8 días de la entrega del auto. No recomiendo para nada está empresa AZ
“Bad expeience and not match my order expectation”
About Budget:4.0/10
The car was very noisy and when noticed it was too late and far to return to replace. It appears that had been used extensively before, almost 100,000 miles. I was busy in my business purposes and short in time to call or replace it during the trip
Also the size of it was seem smaller and not at the level in the order of mid-size SUV.
About QEEQ:7.0/10
I communicated with your whatsapp channl which was responsive.
Terrible service and I will never use Avis again. They overcharged me for fuel, included unexplained charges and incorrectly informed me on charges for a GPS. I plan to complain to their head office on the numerous inconsistencies in charges.
It was my first time using the company, and if their intention was to never get me to do business through them again, then they succeeded.
Great service. One bit of feedback is that i couldn't actually find on any communication which car rental company was being used by QEEQ so i had to contact customer services to know which counter to go to.
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