QEEQ CAR RENTAL REVIEWS

I wasn't expected to pay 8000 baht as a deposit and it came as a surprise. And now that I return the car with no damage, they need 15 to 30 days to refund me. This is unacceptable The car they gave me was in very poor condition. There were a lot of scratches and a couple of dent around the vehicle. The interior was very dusty and dirty. The rear windscreen was covered with a layer of dust. Overall condition was very poor.

Fair rental price becomes expensive with all the additional charges. Poor service, employees have serious attitude problems.

Unknown expenses were charged subsequent to the rent agreement, no invoice nor explanation were received.

All the staff we encountered had English as their second language. The driver that picked us up from the Airport was awful - barely spoke English and was not clear at all about where the pick up point was and then was a terrible driver, we were bounced around the bus and jolted so many times as he was tailgating and had to keep breaking suddenly. Then when we got to office the signage was terrible as to that you have to go upstairs. Vehicle had several scrapes and scratches but the worst was that the inside of the windscreen had been sprayed with something but not cleaned, i had to clean it in order to see properly. I will never use EZU again and would not recommend.

Booked corolla but got the different model from this company. It was bigger than I thought. From previous journey, we couldn't fit our bags so had to put 2 bags at back seats, but this car was more than enough to put all . Car was pretty old (ran more than 100000km) and no Bluetooth functions so had to get audio line from petrol station which didn't bother too much Despite car was old, company maintained the car so well so it was nice and comfortable during our journey and customer Service was tooooo good Thank you EZU Even thought its not a big company like europcar , hertz , avis We will definitely Use this company again when we visit Auckland again Thank you

It was very fast check in but to drop off, it was Christmas Day and only 1 person worked. We had to wait more than 20min outside to return the car

There weren’t any spaces to park the car at the rental return at the Wellington airport.

Nil

Nil

Additional insurance required was a disappointment.

Need to improve on the pick up time. My preferred time is within 15 minutes.

Jesus was great to work with. The van we rented was a great value.

It was a little confusing since Easyrentcars Handed me off to Zeeba. I would have preferred to deal with a single company

Very efficient service. Expected from a good brand like Hertz

Good searching engine. Very straight forward!

Very happy with overall check in and out of the ASX. Big enough for what we needed

Booking platform was excellent and easy to use.

ミドルサイズの車でスーツケース４個が入る大きな車を出して頂き助かりました。 パラオ空港での返却の仕方が少し戸惑いましたが、係の人が親切に教えてくれて返却できました。

Good and clean car

Car seat charges shown on the website was not accurate.

Yes, I waited over an hour to rent the car. They charged me too many fees! Putting a hold on my credit card for $1000 was a bit much! No consideration for my time. In the end, the car did not start, I had to uber to the airport. My very bad experience!

Very friendly and efficient staff

They didn't have car type which i have reserved by easyrentcars. They asked additional Insurance though i told i have thirdparty insurance by easyrentcars.

Thrifty!! you are one of the best rental companies that I regularly rent with. And as always, you never disappoint. This time too, the car was all set and ready for me and it took barely 5 minutes to get the car keys and move.

Thank you for the surprise!! I did not know that my booking had a zero excess insurance already added to my booking. You guys make the process so smooth and easy, and the options provided are vast!!

The car had many problems : I felt not at all safe in it. I Tried to phone many times to the car rental and never anybody answered.