Counter staff should have explained more or provide relevant toll gate usage knowledge to customer upon car pick up
Especially in korea . I asked about it and staff just said avoid the Hi pass lane will do. But there are so many lanes and all written in Korea. We have passed through the wrong lanes for the first 2 days of usage. Hence missed the toll fees. Hopefully there is no extra fine charge like mentioned upon car returning.
Besides, it will be better to inform customer the nearest possible gas station for fuel refilling.
They need more help,at the counter. No one should have to wait 60 minutes. The counter help was slow and we were paid in full. Not sure if I would use them again
Overall the car was good and new but booking was made for 8am pickup however we waited almost 3 hours for Rental office to open which delayed our short trip.
Location of rental pick was not easy to find.
The car itself was fine, but a mixup with the Budget salesperson, who mistakenly thought we could not use a specific method of payment, which was then discovered to be fine, delayed our trip by just over an hour. We will not be renting through that location in the future.
I didn’t chose the extra guarantee because I have an gold MasterCard. But I have the surprise that they put it discreetly.
They said they were sorry and that I can ask to the desk, but I didn’t had enough to go there.
I did notice it until I was driving to my destination but the check engine light was on and remained on the whole time I had the vehicle. In addition the vehicle seemed to be out of gear even though it was an automatic that something could be wrong with the shifting or acceleration. I caused several minor scares throughout the time I had it.
We really enjoyed our reservation with Alamo. It was quick and easy to pick up the car right in the terminal of the airport and easy to drop it off. Car was in good condition and all the staff were friendly and helpful. Would definitely use them again.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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