QEEQ CAR RENTAL REVIEWS

Seemless

Seemless

Excellent. Smooth all the wat

Seemless

Waited 30 minutes for the off-site shuttle. Line was almost out the door. People inside said they had been waiting over 2 hours. Took at least 30 minutes for each customer rental to be completed. It was so bad that every time someone finished, everyone clapped as we moved up. Took almost 2 hrs to get to front of line. Asked about adding a second driver but cancelled request when I found it it would cost almost $40 more. Almost 3 hours to get car and leave lot. Stopped at grocery store along the way and notice gas was at quarter tank and not full. Tried calling the number highlighted on the paperwork. Told to leave a message but couldn’t cause the mailbox was full. Drove back to ACE and was told to return car with quarter tank because they do not have gas onsite and don’t have time to fill it up between rentals. Rented an intermediate car but had very little power. Car return was quick. He looked at the gas, which was at quarter tank, and car and said everything was done. No signature or paperwork required. Invoice to be emailed. Got to airport and checked email for invoice. Instead of being charged $133.91, invoice was for $265.22. Billed for gas and additional driver. Called number on invoice and was able to get items reversed. This was the easiest part about of the rental even though it shouldn’t have happened. This was the worst experience renting a car. Won’t use ACE again.

Service from staff is good and the Car is new and well maintained.

The booking process is simple and fast.

Fabulous service by the attendant who even shared with us the tips about places we should visit.

Need to be patient for shuttle transfers and during car pick up.

Awesome. Price protector is definitely a big plus!

Luckily another gal came to help check people in!

It worked great

Good front desk staff

Good service. Only Problem with a seat belt of the car

Great experience

Great service

Good condition car. Kindly staff

Chepeast price , quick anwser

la voiture n'était pas de la même catégorie que la réservation, j'ai payé un supplément pour avoir la catégorie prévu, mais voiture presque neuve donc pas trop décu.

Très bonne société de location continue très professionnel et efficace

Très bon site web bon service

We were very pleased with the upgrade.

Easyrent was a pleasant surprise. I think I saved a few $.

Good, clean car for great value

Thank you for the excellent service, airport pick & drop-off. I will recommend you to my friends.

I like your discounts & competitive rates. You are better than Travelocity in my experience.

There was a long queue, only one staff to handle

Cart pick-up takes too long. I schedule car for 2:00pm. When I show up at 1:00pm I was told that my car will be ready at 2:00pm. After waiting one hour, I wait another 40 min to pick up car. I think there are not enough people to manage all reservations on time.

Instead of the reserved VW Up, a very economical hybrid car Toyota was replaced. Comfortable and pleasant ride!

The staff was very rude, tries to sneak in insurance without explaining and was hostiek when confronted. Will never rent from this location.