QEEQ CAR RENTAL REVIEWS

Todo bien con mi renta.

Muy buen servicio y atención

Estuve más de dos hora esperando en la fila para poder coger el carro y cuando fuimos no tenían ningún carro solo carros eléctricos que son na porquería porque en Orlando no hay muchos puestos eléctricos y hay que esperar más de 3 horas para que el carro cargue… mi experiencia estuvo fatal

Took awhile to contact them by phone from airport After that the service was exceptional.

Absolutely wonderful

Avis people were extremely helpful and friendly.

On the ”pick up” instructions it said to “go to the Budget counter,” I waited in a huge line at the Budget counter for over 40 minutes only to be told I need to go to the Avis counter. I don’t mind waiting if it’s busy but if the instructions said go directly to Avis this could’ve been avoided. The instructions also said “shuttle bus,” when in reality it was a tram/light rail. Yes, minor detail, but when you’ve got a tired wife and two kids breathing down your neck these minor details matter. Not really complaints at all just things to mention that someone may freak out about.

Simple process

Useful email reminders and good to have whatsapp customer service as back-up

Un Buick no es un EDGE, yo quería el EDGE, aunq se q me dirán q era “o similar”, pero no me vale El señor que me hizo el contrato fue un 10 de profesional Difícil encontrar el coche El personal de fuera RUDO y con pocas ganas de trabajar El coche tenía golpes Olía a una mezcla de curry con tabaco Warning “LOW OIL ENGINE” y lo único q hizo la señora del delivery fue resetear el warning y que me fuera WARNING low bat remote Etc etc etc MUY MAL EN CASI TODO Y LA ACTITUD DEL PERDONAL QUE PARECIA QUE LE DABA IGUAL TODO

The conditions of seat was really bad. All the seats had stains. They need steam cleaning or need to get seat covers change. The car seats looks really unhygienic

Booking the car out took longer than expected. They tried to sell additional insurance that we didn't want.

Good price and simple site to use.

This was a difficult pickup as there was a credit card issue and there was no other option to exchange the card without cancelling and rebooking. Eventually resolved after over 1 hour. Car was acceptable but options on tolls not clearly explained.

No problems

The service was good except for the long wait in the queue. The car was of good size and performed well during the 18 days we had it except for an annoying rattle from the left hand side. Drop off was easy.

Good interaction with QEEQ. Good value in having the Diamond membership since we booked 4 vehicles during our trip.

Shuttle Bus from airport to Rental Premises quick and easy. Fast turnaround to get car sorted. Car was great ... drove well... reasonable fuel economy ... no issues at all

Booking platform worked well

Personally I found the clutch pedal too close to the left side of the compartment. People with big feet might find the space between pedals too small.

This is my second time renting from this specific location. I actually went out of my way to use this office instead of a closer one because the customer service here is always amazing. The manager is wonderfully accommodating, friendly and makes the pick up and drop off process a complete breeze. Definitely my favourite location for car hires in Pasadena / LA area.

We did not receive the car that we requested. It was a level down.. Toyota Yaris instead of an Audi A3

They kindly upgraded our car - Thank you Budget !

Great comms and text reminders.

The car is a new version and bigger size model. Condition of the car is good and the smell is pleasant upon entering the car. Free baby seats and additional driver are bonus as well

The car has got a lot of miles! The one I have is over 160000 kh already

Easy and very helpful staff

Excellent pricing and service

The pickup experience was not very good.

No

The ability to pre register made picking up the car a breeze. We were away in less than 10 minutes. Counter staff were super friendly and helpful and shuttle bus was quick and easy. We would definitely book with City Centre Car Hire again