36 Car Rental Brands at Antalya Airport (AYT)

The car was very old, with over 70,000 kilometers on it. The door locks were broken, and only the driver's door could be opened after parking. The driver's seat height adjustment was also broken, making the seating position very low. Although claimed to be an SUV, it felt more like a sedan. Overall, the condition of the car was very disappointing.

Reviewed: Feb 6, 2025

Smooth and fast.

Reviewed: Jan 6, 2025

1. The car provided had multiple scratches on the body, leading to a poor driving experience. Acceleration was very slow, and even with the pedal fully pressed on the highway, the speed only reached 80-90 km/h. 2. After picking up the car, I repeatedly requested a copy of the signed rental contract, but I still hadn't received it even after the deposit was refunded. 3. During the return process, the staff pointed out scratches on the wheel rims. I explained that the scratches were pre-existing and asked them to check their system's photos, but they claimed there were no photos for that area. I provided a video I had taken as proof of the original condition. The staff then started nitpicking, pointing out another scratch on the wheel rim. After struggling to find another photo on my phone to prove my point, the staff claimed the photo was unclear and intentionally made the process difficult, even though I was rushing to catch a flight. After some extended discussion, they finally said, 'It's ok, you can go.' Today, I received the deposit refund, but 1,100 yuan was deducted. I am currently consulting with the Zuzuche customer service team to follow up and request a fee breakdown.

Reviewed: Oct 9, 2024

Great experience, the staff at the rental company were very patient.

Reviewed: Sep 24, 2024

The store is located within the airport, very easy to find.

Reviewed: Sep 18, 2024

Clear and straightforward

Reviewed: Feb 5, 2025

Very satisfied. During our trip, a nail punctured the rear tire. Following the procedure, the staff quickly refunded the repair costs when we returned the car.

Reviewed: Feb 4, 2025

Satisfied

Reviewed: Jan 8, 2025

Excellent!

Reviewed: Dec 31, 2024

The car had no fuel at pickup, and returning it empty was mandatory (no flexibility). Any extra fuel added was not refunded.

Reviewed: Oct 15, 2024

The staff's attitude during pickup was average, but very good during drop-off.

Reviewed: Nov 8, 2024

Very good.

Reviewed: Sep 30, 2024

At the counter, there was no aggressive upselling of insurance as rumored. They just asked if I was sure about not purchasing additional insurance, and once I confirmed, we moved on to the next step.

Reviewed: Aug 14, 2024

I booked a Mercedes but they did not have one. I was given a Renault instead. If I knew that they did not have a Mercedes I would have booked a smaller cheaper car. Also as I pucked up the car at Antalya airport and returned it at Izmir airport I was not familiar with the drop off location. Communication with helpdesk was difficult due to their proficiency in English. They could have provided a map during pickup as to where the car drop off location is. I spent half hour just looking for it

Reviewed: Apr 21, 2024

I booked a package for an Audi A3 auto. However they charged me more because it wasn't available and gave me a Renault capture. Which is a lower classed vehicle. They also did the same with the lady in front of us who came off the same flight. Which shows that for commission they are cheating the customers.

Reviewed: Mar 13, 2024

It did not exceed my expectations as I booked an estate vehicle but the car I received was a cross over SUV which has a small/medium boot but I needed a large boot. I was told they accepted American Express for the deposit which they didn’t accept on arrival and I paid an additional £165 on top of the rental agreement to cover the fact that they told me they do not accept Amex upon arrival

Reviewed: Oct 31, 2024

First of all, I have been a loyal user of Zuzuche for many years, using it for self-driving trips from France to New Zealand to Europe. Recently, every time I travel abroad, I rely on Zuzuche. However, this trip in Turkey was extremely unpleasant, stressful, and unforgettable. We encountered multiple issues. Although Zuzuche's customer service did respond and their attitude was good, it made me question whether the service was provided by AI rather than a real person, as their attitude was good but they were unable to efficiently resolve issues. Feedback was slow. When they said they would urgently notify the insurance company, there was no reply for a long time. They promised a response by Monday, but by Wednesday, no updates were received. We hoped Zuzuche would help contact the 24-hour car rental office, but they couldn’t reach them either. Feeling anxious, we had to change our entire afternoon itinerary to personally drive to the rental office to record evidence and communicate face-to-face with them. It was a very unpleasant experience that made me question how the platform reviews and manages the qualifications of local rental companies.

Reviewed: Aug 30, 2024

The pick-up and drop-off were easy, and the car was in good condition. However, they didn't accept AXA insurance and sold me their insurance, saying, "My car, my insurance" I asked QEEQ to cancel AXA insurance, and they did it. The pick-up and drop-off points are outside the airport, and they pick you up from the airport. I recommend them in total.

Reviewed: Jul 2, 2024

When picking up the car, a deposit of 900 euros was charged, not as a pre-authorization, but directly as a transaction. Now, a month and a half has passed, and the deposit has still not been refunded. I tried contacting the rental company via email and WhatsApp, as provided at the time of pickup, but received no response. After researching online, I found overwhelmingly negative reviews about this rental company, including multiple reports of withholding large deposits from tourists. I strongly suspect this is a fraudulent rental company specializing in deposit scams! Moreover, I booked the rental company RIGHT CARS through the platform, but the contact information they provided belonged to another company, Active rental a car. I don't know the relationship between these two companies, but both have terrible reviews!

Reviewed: Oct 28, 2024

This shop is very good. It's close to the airport, they will pick you up and drop you off at the airport after returning the car.

Reviewed: Sep 20, 2024

No one at the airport to greet. Had to burn a day of expensive roaming to make one phone call to find out where the pick up guy was. Had to wait a further 10 minutes for him to arrive. Not as described in the pick up instructions. Car was generally fine (it had done nearly 70,000 km, but was troublesome to start, although it did usually eventually fire. Either needed a full charge or a new battery. Informed the rental agency. Very disappointing that rental company's policy is to hold on to my deposit (€650) for 28 days even though there is no question of the car being damaged in any way. I don't see why my money should be earning interest in their account for a month.

Reviewed: Mar 29, 2024

The staff provided excellent service and communicated smoothly.

Reviewed: Oct 11, 2024

Overall very satisfied. The car was in good condition, and Turkey is great for self-driving. Summer is too hot, and having a car makes it much more comfortable.

Reviewed: Sep 5, 2024

The staff quickly located the reservation using the name provided. They may try to upsell insurance and require proof of additional insurance coverage. You need to provide the rental agreement, specifically the section explaining the insurance coverage, before they accept it. Additionally, you'll need to sign a declaration stating you haven't opted for the company's extra insurance coverage. Once completed, you're ready to pick up the car!

Reviewed: Aug 19, 2024

Guys, do not rent from the cheapest company. Initially, we chose them and faced multiple issues: their location is off the airport and requires a ten-minute drive, they couldn't process the credit card authorization (despite the card being fine), and then they asked for cash or suggested renting from a neighboring company. It felt like a scam. We decided to take a taxi back to the airport and rent from another company. It's better to pay a bit more for a hassle-free experience!

Reviewed: Jul 29, 2024

Acceptable

Reviewed: Jul 18, 2024

The pick-up process was very inefficient.

Reviewed: Oct 8, 2024

The rental staff were indifferent. Do not trust the rental company; if they ask you to buy insurance, do it; otherwise, they'll find a way to scam you later. I’ve rented from this company in other countries before and thought they were reliable, but I got scammed in Turkey. It was my mistake for assuming the insurance I purchased included full coverage. The store advised me to buy insurance, but I didn’t. When picking up the car, the staff quickly went over the vehicle, pointing out scratches, but I didn’t record a video myself. Unfortunately, they missed one spot, and I didn’t notice it. When returning the car, the staff claimed the scratch was new and not a typical scrape—it was a very deep mark. However, it was clearly old damage, but they insisted it was new since there was no photo evidence from pickup. I wasn’t told the repair costs immediately and was informed later. After returning home, I found out they charged over 3,000 RMB for repairs.

Reviewed: Aug 26, 2024

Do not use QEEQ to book a car! After booking, the rental company charged me again, and QEEQ refused to refund or compensate me. I lost 50% of my order amount.

Reviewed: Aug 9, 2024

The pickup instructions on the app are incorrect. The process is handled at T1, and the car pickup is also at T1, right at the airport arrival exit. It's not at T2 as shown in the navigation. Luckily, I checked the reviews beforehand. Both pickup and drop-off are very convenient and efficient. The staff are very professional.

Reviewed: Aug 4, 2024

Overall, it was quite good!

Reviewed: Dec 2, 2017

Smooth process, fluent English, very patient, and the car was brand new! They directly gave me an MG HS, which is not small for an SUV—absolutely awesome!

Reviewed: Sep 22, 2024

The only thing there were no gps in the car

Reviewed: Aug 28, 2024

Helpful staff and easy pick up. Always reliable and would use again.

Reviewed: Apr 8, 2024

Very satisfied, the car was in new condition and easy to drive.

Reviewed: Jan 26, 2024

Overall it's acceptable.

Reviewed: Nov 9, 2023

The car model is not available domestically, very spacious and easy to drive.

Reviewed: Sep 22, 2024

When picking up the car, I asked if I had purchased full insurance. The rental company didn't inform me that the insurance contract was not with them. After returning the car, they directly deducted 380 lira. When I inquired, Grenta rental company told me the insurance was with Zuzuche and not with them, hence the direct deduction.

Reviewed: May 23, 2019

Returning the car is troublesome

Reviewed: Feb 9, 2019

Pickup and return were very quick, and the staff had a great attitude.

Reviewed: Jan 12, 2019

The only downside was that they kept asking us if we wanted to buy insurance even though we already had it.

Reviewed: Oct 12, 2018

I rented a blue Renault TALIANT. The car was very new and in excellent condition.

Reviewed: Aug 20, 2024

They tried to upsell additional services. The staff aggressively recommended us to buy extra insurance for 39 euros.

Reviewed: Jun 20, 2024

The staff at the pickup location was rude. They said they needed to go pick someone up, which left us waiting for quite a while.

Reviewed: Aug 5, 2024

Satisfied

Reviewed: Apr 13, 2024

The service was excellent. Although I arrived in Antalya at 6 AM, the staff was already waiting outside the airport. The store is just a few minutes' drive from the airport. The car I got was in great condition, the staff explained everything clearly, and there were no hidden fees. When returning the car, the staff was on time for the 5:30 AM drop-off at the airport.

Reviewed: Feb 7, 2024

Car was what is expected, only lacking feature was cruise control, I drove for about 4000Km and I would have really enjoyed the cruise control.

Reviewed: Aug 9, 2023

Overall, no issues. Everyone was very enthusiastic. However, the car's power was lacking, overtaking was almost impossible.

Reviewed: Jun 29, 2023

I prepaid 90% of the car rental fee, but the rental company unilaterally canceled my order. This behavior is simply fraudulent.

Reviewed: Aug 3, 2024

Not far from the airport

Reviewed: Jul 14, 2024

Very bad. The staff were inefficient and communication was slow. The pickup location is not near the airport, and no one was holding a sign at the airport to wait for us. In the over thirty degrees weather, I spent more than half an hour looking for the person and the store. After giving feedback to customer service, they called the car rental company to pick us up. As soon as we got in the car, they drove around and then said they needed to pick up another renter too. They left me in the car without air conditioning to wait! When we finally got to the car rental place, the whole process of picking up the car took almost an hour and a half. Extremely inefficient.

Reviewed: Jul 6, 2024

Average

Reviewed: Jul 29, 2024

Good.

Reviewed: Jul 29, 2024

Antalya office had extremely helpful staff. Lovely experience.

Reviewed: Aug 30, 2023

Avoid! Avoid! I advise everyone not to choose GREEN MOTION just to save a little money. They doubted my credit card and refused to give me a car without any explanation, even though my money was deducted. (Another couple also faced a similar situation due to credit card issues and had a big argument there.) We don't know if they want a specific type of credit card or if they're just trying to keep your prepayment. The app's customer service tried to help appeal but failed. Once the money is with them, you won't get it back—they will always have excuses. Extremely irresponsible! I learned a lesson for 2000 RMB. Renting offline later was more convenient and faster, with much better service. In short, be cautious unless you are absolutely sure your credit card is flawless. Even when I assured them my card worked fine in Istanbul, they still refused to try. So, sometimes it’s not the card but their perception of it. Ended up spending more money and time renting offline. Rent-a-car customer service was good and helped with offline rentals, and the app is fine. You can pick other companies, just avoid GREEN MOTION!

Reviewed: Aug 17, 2022

There should be staff holding signs at the airport for pickup. The car pickup location is a bit far from the airport.

Reviewed: Jan 27, 2020

Catastrophe

Reviewed: Jul 8, 2019

Smooth communication, supports both UnionPay and VISA dual currency cards

Reviewed: Jul 21, 2024

Avoid Boycar at all costs. I was supposed to pick up the car at 10 AM, but they told me there were no automatic cars left and asked me to take a manual. I refused and had to wait until 2 PM when someone returned a car. This didn't change my return time? I've been driving for 7 years, but the staff kept scaring me, saying Turkey is unsafe and I'd have to pay for any incidents, then charged me 35 euros a day for insurance. When returning the car, they said the standard fee includes a 10-euro car wash. If I had dirtied the car, I'd understand, but I didn't. Extremely poor experience.

Reviewed: Jul 15, 2024

We booked the car to be picked up at the airport at 9 PM, but our flight was delayed, and the car rental representative waited for us until around 10 PM. This car rental company doesn't have a storefront at the terminal building. The representative picked up our group of four and drove us to the store, which was very close, about a ten-minute drive. He showed us the order, asked us to sign, and processed the payment. He was really nice, and his English was excellent. He explained everything repeatedly when we didn't understand something. During the insurance part, I showed him the full insurance I bought on QEEQ, and he explained everything to us one by one. Seeing that we had already purchased all the necessary coverage, he didn't try to sell us any additional insurance. Car rentals abroad classify cars by category. We had booked a Mitsubishi Eclipse, but we were given an Opel Mokka instead. The car was cleaned like new and had a full tank of gas. The pick-up, self-driving, and return process were all very smooth and the experience was excellent. I will choose QEEQ for future car rentals abroad. As it was our first time renting a car abroad, we were very cautious at the pick-up, checking the car for nearly ten minutes. When returning the car, the representative just walked around the car for about 10 seconds, then signed the paperwork and drove us to the airport.

Reviewed: May 25, 2024

Great experience, no issues with the car, but the car's infotainment system is quite outdated. You should bring your own phone holder. The nearby gas station is very expensive, over 40 dollars.

Reviewed: Apr 9, 2024

Acceptable

Reviewed: Feb 22, 2024

Overall, the English communication was acceptable.

Reviewed: Oct 24, 2023

i booked volkswagen jetta but windy car provided me renault fluence, car was good,clean and new.

Reviewed: Dec 22, 2019

Excelente service

Reviewed: Aug 21, 2019

Upgraded car on arrival. Excellent overall - only issue stated office on airport site when in fact it was a short drive away.

Reviewed: Aug 17, 2020

Great car great price

Reviewed: Jan 3, 2020

They were very professional and swift with the process. Definitely recommend it to all.

Reviewed: Nov 9, 2019

This company isn't very large in the local area. There is no dedicated counter at the arrival level, and the store is a bit of a distance from the arrival exit. However, the staff were very friendly and picked us up immediately after we called.

Reviewed: Jun 26, 2019

Could not find the airport pickup service staff. After contacting them several times, a kind person took me to the shuttle pickup point to wait for the car. This significantly impacted the service quality.

Reviewed: Jun 25, 2019

The staff's attitude was indifferent, and they were at least twenty minutes late for both pick-up and drop-off. They didn't have the car I reserved and only offered to replace it with a small SUV of an unknown brand that couldn't fit our luggage. We had to pay extra to choose a Skoda Superb. Chinese customers should avoid this store; the attitude was as if we owed them a lot of money. The experience was terrible.

Reviewed: May 18, 2019

First, when inspecting the car, it was purposely done in a dimly lit area, and they only checked briefly with a phone flashlight. Since we had full insurance and it was late at night, we didn't fuss too much. Unexpectedly, we were later charged for some scratches. I hope Zuzu Car can help resolve this promptly. Second, at pickup, the service personnel didn't properly check the vehicle. The ad blue (I'm not quite sure what this additive is) warning was not communicated, resulting in the car being unable to start midway. Contacting the rental company was futile as they couldn't even communicate properly in English, failing to resolve the issue. Thankfully, a kind person helped us refill, but it wasted a good 4 hours. The rental company promised to reimburse the additive and fuel costs, but they did not deliver. In summary, if you don't understand Turkish, don't rent from such companies. I hope Zuzu Car strictly monitors the quality of their suppliers.

Reviewed: May 1, 2019

Finding the car took quite a while primarily because of QEEQ’s incorrect directions, and phone communication was poor. In reality, the car rental company at Antalya Airport is named 'aytu car', not any other rental company mentioned by QEEQ. In the Antalya Airport parking lot, you can see the signs clearly. The service at the car rental company was mediocre during pickup but excellent during drop-off, with staff proactively escorting us to the airport entrance.

Reviewed: Apr 30, 2019

Too few instructions, and you need to call ahead since there's no one at the airport to guide you. Not everyone has a local contact number, and how do you contact someone right after landing?

Reviewed: Mar 3, 2019

First, let's talk about the store. The Antalya Airport location seems to be merged with another company. It was hard to find, and we only stumbled upon it by accident while asking for directions. They promised someone would meet us at the exit, but no one was there. When picking up the car, the staff knew nothing, not even if the car had an HGS. They didn't speak English, making communication impossible. Eventually, another store's staff had to help us. This is a terrible rental company. Do not be swayed by reviews. Having just returned home, I can confirm they are very bad.

Reviewed: Jul 15, 2018

I have been sold a seperate car insurance which is hidden at the beginning .Car hire £83 +insurance £83 =£166 .Its a joke ..Double never again.

Reviewed: Mar 14, 2019

Picked up the car in Antalya, no waiting in line

Reviewed: Oct 3, 2018

Like: Nifty little car. Used hardly any diesel at all despite doing 600+km. plenty of space for the four of us, 2 large suitcases and 3 smaller ones.
Dislike: Needed some better directions to the pick up and drop off. The guys from the desk had to come over and pick us up.

Reviewed: Aug 13, 2018