40 Car Rental Brands at Izmir Airport (ADB)

Very satisfied with AVIS's service. Kudos to you!

Reviewed: Oct 19, 2024

Hardly any queues, and the service is fine.

Reviewed: Oct 9, 2024

The male staff member at the Izmir counter was average in attitude, but everything else was fine.

Reviewed: Oct 8, 2024

It was an amazing car rental experience. The car had only been driven for over 9,000 kilometers, and it was freshly washed and looked brand new when I picked it up.

Reviewed: Sep 11, 2024

Although we didn't get the selected model and had to store luggage under the seats, fortunately, the car provided was relatively new. The service was also very professional.

Reviewed: Aug 25, 2024

Not bad, the first car delivered had some issues, but it was quickly replaced after a short wait.

Reviewed: Oct 15, 2024

Pretty good.

Reviewed: Sep 21, 2024

Booked a pickup truck but switched to a business car due to manual transmission. Spacious.

Reviewed: Mar 20, 2024

Not proactive in solving problems, only cares about money.

Reviewed: Feb 26, 2024

Satisfied

Reviewed: Feb 13, 2024

We drove 800 kilometers in total, and many mountain roads in Turkey made the car struggle a bit!

Reviewed: Oct 3, 2024

Good.

Reviewed: Sep 8, 2024

Overall service was good. Some staff didn't speak English well, but they quickly found a colleague who did.

Reviewed: Jul 25, 2024

Car swapping is quite common in Turkey. Didn't like driving a Renault and wanted a Hyundai, but still ended up with a Renault. As expected, the gear shift logic was terrible.

Reviewed: Jun 17, 2024

The process of picking up the car, returning it, and refunding the deposit was very smooth.

Reviewed: Apr 7, 2024

The service was acceptable. They may ask you to add insurance, but it's okay if you don't. However, I don't understand why the store was closed when I returned the car. On that day, the Budget store had no staff, so I returned the car at the Avis return point next door. They said it's the same company, so I was able to return the car there. The return process was quick; they checked that the fuel tank was full, started the car to make sure everything was fine, and that was it. No additional charges.

Reviewed: Oct 1, 2024

The staff members were very friendly during both pickup and drop-off.

Reviewed: Sep 9, 2024

Pretty good.

Reviewed: Aug 20, 2024

Very satisfied

Reviewed: Aug 20, 2024

The car pickup and drop-off process was very smooth. There was none of that insurance upselling I had read about before. The instructions were clear, and the car drove really well!

Reviewed: Aug 19, 2024

First, they gave us a car that had over 170,000 kilometers on it, and it was full of scratches. Crucially, they didn't provide any proof, just saying that they were all aware of it. Who can feel assured by that? What if they blame us in the end? So, we spent a lot of time taking photos and videos as evidence. Second, the right car door was broken, and they didn't tell us when handing the car over. We spent half an hour fixing it on the road with the help of some kind-hearted people. We could finally close it but didn't dare open it again for the rest of the trip. Third, the tank wasn't full when we picked up the car, and again, they admitted this but didn't give any proof. When returning the car, we managed to refuel it to approximately the same level (which was tricky because you have to drive to the return point after refueling, making it hard to estimate). We showed the return staff the fuel gauge photo from pick-up, and he didn't say anything or take any photos himself. Later, over 300 lira was deducted from my credit card for fuel and a refueling service fee. It's really infuriating.

Reviewed: Aug 9, 2023

Very good local company

Reviewed: Oct 16, 2015

Apart from the staff being a bit indifferent, everything else was perfect.

Reviewed: Sep 16, 2024

Very satisfied, great price and service.

Reviewed: Sep 13, 2024

The process was very quick.

Reviewed: Jul 23, 2024

The process was very quick.

Reviewed: Jul 23, 2024

Excellent rental company, clear process, enthusiastic service, and they even provided a shuttle to the airport after returning the car in Antalya.

Reviewed: Jul 12, 2024

The car rental company's service was quite good. The staff were careful and attentive, with nothing that made us feel uncomfortable.

Reviewed: Sep 7, 2024

Very satisfied.

Reviewed: Aug 19, 2024

Terrible

Reviewed: Sep 24, 2019

I booked a Renault Clio but was forced to take a Kia Rio instead. The car was small, and the luggage barely fit. It came with half a tank of gas.

Reviewed: Aug 28, 2024

Satisfied

Reviewed: Aug 20, 2024

Very satisfied! No forced insurance purchase! Communication was very smooth! Special thanks to staff members Bilge, Muqzzez, and Serhan! All three were very kind and patient! My English was about the same level as the staff, but they patiently explained things to me multiple times, which made me feel much more at ease right after getting off the plane! I saw many comments about compulsory insurance and rude behavior if you refuse, but my experience was different. They didn't force anything, just moved to the next step and patiently explained where to pick up and drop off the car. It made me feel that Turkish people are very friendly! WindyCar! Go for it!

Reviewed: Apr 22, 2024

The car model was exactly as described, excellent.

Reviewed: Feb 28, 2024

Satisfied

Reviewed: Jan 6, 2024

Do not choose this shameless company, it's a lesson learned through blood and tears! They intentionally rented me a Citroen C5 Aircross with a faulty battery and full of scratches! (They specifically started the car for me when I picked it up, so I didn't discover the battery issue. Everyone, when renting a car abroad, make sure to start the car yourself if they start it for you). Every morning, the car wouldn't start, and I had to ask around for help to jump-start it. I requested a replacement car, but they dodged me and directed me to another city for repairs! I spent a lot on plane tickets, did I come here to fix your car? How can such a merchant be a featured option on this rental platform?

Reviewed: Nov 1, 2023

It's okay.

Reviewed: Aug 3, 2024

The actual cost was significantly higher than the booking cost

Reviewed: Jul 13, 2019

When picking up the car, the staff directly printed the contract and gave it to me to sign. I asked the staff, I booked for 1428 RMB, why is it now 1774 lira? They said the extra 300-plus was all taxes and that my booking through Zuzuche did not include taxes. I believed them. After I returned home, I asked the customer service of Zuzuche, and they told me that the additional charge was for insurance. Damn! The car rental company never mentioned anything about additional insurance! I finally understood that they completely took advantage of our lack of Turkish knowledge to add insurance arbitrarily! Everyone, please be cautious and don't fall into their trap!

Reviewed: Jun 27, 2019

The staff at the airport counter had a very poor attitude. They initially said there were no cars available and only after a long discussion did they rent us a car.

Reviewed: Aug 22, 2018

The rates are relatively low.

Reviewed: Jul 11, 2024

Very satisfied

Reviewed: Jun 8, 2024

Staff's English is poor, explanations are unclear, and instructions are not thorough.

Reviewed: Jun 14, 2019

Had to wait a long time to pick up the car, and there was no one at the counter. After completing the paperwork, went to the parking lot but couldn't find the car easily, had to walk a long way. Hope this can be improved.

Reviewed: Nov 29, 2018

As a local car rental company, their attitude is great. Picking up and returning the car at the airport was very convenient. During the vehicle inspection, they proactively pointed out any scratches and suggested taking photos.

Reviewed: Oct 8, 2018

The car was new and automatic. The overall service was good. I had to wait a bit for pickup and drop-off, but the staff arrived shortly. Overall, I am satisfied.

Reviewed: Jul 10, 2024

No one processed the deposit refund, and the insurance was not handled promptly. Very bad company.

Reviewed: Oct 9, 2019

Dreadful. There was no desk, we had to search the airport to find anyone who knew who Circular are. Anyone with average initiative would not find the car.

Reviewed: Sep 29, 2019

The gasoline tank was empty!!! We spend 1u30 to get the car!!!

Reviewed: Aug 28, 2019

The pickup location is not inside the airport, requiring a phone call to the staff, which is inconvenient (mainly because the English accents are hard to get used to, especially over the phone, making communication difficult). Unlike other companies that have counters inside the airport where you can communicate face-to-face.

Reviewed: Aug 2, 2019

Very good, the price was reasonable, and they even gave us a new car.

Reviewed: Jul 1, 2024

Very satisfied, pleasant trip

Reviewed: Jun 24, 2024

Matcar's contact number needs improvement; it’s a national hotline in Turkish and disconnects automatically if idle for a minute. In Izmir, I had to make several calls. Fortunately, a taxi manager whose friend works at this rental company helped us by calling privately, but it wasted half an hour. The vehicles at this company are relatively new and much cheaper than other international brands, but prices have doubled compared to four years ago. The price for returning the car to a different location is significantly higher than returning it to the original location. As a result, I preferred to spend an extra day returning the car to Izmir, reducing the price from 4000 to 1700 yuan. Other renters may consider this option.

Reviewed: Jun 22, 2024

Matcar's contact number needs improvement. It’s a national hotline service in Turkish and disconnects automatically after a minute of no operation. I made several attempts to call in Izmir. Fortunately, a taxi manager whose friend works at this car rental company helped us contact them via a private phone, but it wasted half an hour. The vehicles from this rental company are relatively new, and the prices are much cheaper than other international brands, but it has doubled compared to four years ago. The cost of returning the car to a different location is much higher than returning it to the original location. Therefore, I preferred to spend an extra day to return the car to Izmir, reducing the price from 4000 to 1700 Yuan. Other renters might consider this option.

Reviewed: Jun 22, 2024

Very satisfied

Reviewed: Feb 5, 2024

Great service. My English isn't very good, but the staff was patient and explained everything in detail. No hidden charges.

Reviewed: Jun 8, 2020

The place to return the car was not at the airport, but in a remote area with no street lights. The staff who inspected the car tried to make us pay for chewing gum stains that were already on the car seat and didn't allow us to contact the staff at the pickup location. It was very bad.

Reviewed: Nov 19, 2019

The service was terrible. They didn't provide the car we booked, giving us a lower grade vehicle instead. The drop-off location in Antalya was in a remote residential area you wouldn't believe... The car had a small scratch, and they charged us 700 lira for repair because we didn't report it to the police (it would have just needed some polishing back home). After arguing, they reduced it to 350 lira (repair cost seemed arbitrary). Later, in Goreme, the rental company there clearly stated that small accidents didn't need to be reported and were covered by insurance. Can we give this company a negative rating!

Reviewed: Sep 19, 2019

Quick pick-up and drop-off process. In Antalya, we found the drop-off point easily by driving 100 meters forward as mentioned by other users.

Reviewed: Aug 8, 2019

Hit rent a car didn’t receive payment after 5-6 days I wasn’t happy about waiting this reason at airports with 2 under 5 years old children staff was helpful no problem

Reviewed: May 11, 2022

The overall car rental process is relatively convenient and efficient.

Reviewed: Jun 5, 2020

There was no counter.. we had to call to arrange pick up and drop off and I travel without a phone. Also we clarified if we needed the HGS toll card and were told no, it was covered in the car. At drop off they tried to charge us an additional 100TL for tolls. I refused to pay it.

Reviewed: Jun 29, 2019

QEEQ didn't book with Global Rent a Car. It was a very obscure company with no presence at Dalaman Airport. During the return, we had to find a local to call someone to pick up the car.

Reviewed: Oct 8, 2018

Good car condition, no insurance upselling, decent service, security deposit was automatically refunded in about a month.

Reviewed: Dec 25, 2019

The service was decent and explained everything clearly.

Reviewed: Sep 30, 2019

It was easy to find the exit from Izmir Airport. The staff's attitude was okay. They asked if I wanted to buy insurance. I showed them the English version of the rental form and they said it's OK. Overall, it was fine.

Reviewed: Jul 10, 2018

Staff were welcoming and friendly

Reviewed: Feb 26, 2018

They did not explain the difference between OGS and HGS in Turkey. I also didn’t know how the highway tolls were paid. The deposit hasn't been returned yet, so I'm unsure if I’ll get fined.

Reviewed: Nov 23, 2017

They came up with various reasons to charge 240 lira for insurance, otherwise they wouldn't give the car.

Reviewed: Oct 8, 2019

I clearly got a smaller car than the one I had reserved. after many phone calls and whatsapps I only got a car after 4 days while they had promised to replace it after one day. I will never rent a car from them again.

Reviewed: Aug 28, 2019

Good

Reviewed: Sep 10, 2019

The paperwork and queue time were a bit long, but overall it was smooth.

Reviewed: Oct 11, 2018

1. The agreed pickup time was repeatedly delayed due to 'traffic congestion'. 2. The car provided was not the one reserved: they said it was being washed for over an hour and then offered another faulty FIAT (seatbelt couldn't be pulled out, air conditioning often not working). 3. The time for car replacement was repeatedly delayed. 4. RENT GO staff provided insufficient follow-up, constantly emphasizing external reasons.

Reviewed: Jul 29, 2018

Kısa sürede açıklayıcı araç kiralama oldu

Reviewed: Sep 4, 2019

I have hired the car for 7 days and condition of the car was very good. They only forgot to tell me to bring the signed documents back to drop-off.

Reviewed: Jun 9, 2019

We called Them 2 times, the First Call - they were delayed and sorry. After 1/2 hour a New Call - Then they Said they had cancelled the car the Day before by mail - but they never did that. No car 1.30 in the Night fantastic

Reviewed: Apr 22, 2019

Counter staffs were very friendly and kind. They all helped about everything thank you so much next time i am gonna rent with same company

Reviewed: Apr 13, 2019

very bad company has made compulsory insurance sunprice

Reviewed: Apr 3, 2019

Average, neither pickup nor drop-off was very convenient.

Reviewed: Feb 27, 2019

Renting a car was very convenient. The staff was particularly friendly. Due to a system error, my flight information was lost, causing a delay of an hour as I waited at the domestic terminal while they waited at the international terminal in Izmir airport. However, they eventually came to find us, and they were very patient.

Reviewed: Sep 14, 2018

Poor attitude, no one explained the vehicle condition. The vehicle did not match the reservation; it felt like a lower class. The extra charges for taxes were unclear. The exchange rate from euros to lira was very low, resulting in a significant difference between the amount paid and the rental receipt.

Reviewed: Oct 25, 2017

I have a serious complaint about this supplier. The right rear tire of the car they gave me started leaking air on the first day! This delayed my trip by a whole day! The supplier didn't even acknowledge the issue! Although I contacted the platform and they arranged roadside assistance, the service company said they don't deal with tire leaks! They even wanted to charge me over 200 yuan to change the spare tire! I had to do it myself! I never expected that my first rental experience would also teach me how to change a spare tire! At that time, I was in Turkey, unfamiliar with the place and couldn't speak the language! I felt utterly helpless, like a lamb falling into a trap ready to be slaughtered! After changing the spare tire, I had to look for a repair shop... I ended up fixing the supplier's car while driving around Turkey! I also want to warn everyone not to choose this supplier! A slow tire leak cannot be detected when picking up the car! Plus, the car they gave me had obvious collision marks both front and back; luckily, I took photos in advance! Otherwise, I would have been scammed more! The second serious issue is that I rented a fully insured car! But when I returned the car, they charged me 300 dollars for paint scratches caused by the left rear brushing against a pole! They said it was a deposit! Due to his heavy accent, I only understood part of what he said! I explained that the car was fully insured and I should not be liable for single-party accidents! He completely ignored this! He hurriedly told me the police wouldn't allow parking there and urged me to swipe my card! I was rushing to catch a flight and had no time to argue! He was being entirely unreasonable! Afraid of missing my flight, I swiped my card! Later, I found out they charged me not 300 dollars, but 1000 lira! Absolutely no integrity or justification! This rental experience turned my vacation into a nightmare! I still often dream about being alone by the roadside changing a tire! Like a sheep on a chopping board, anyone could cut away a piece of my flesh! I have all the photos! I hope my experience helps others have a perfect vacation!

Reviewed: Jun 16, 2016

Yes, the service was bad, waited at the airport for 2 hours to pick up the car. The fuel tank was empty, so we couldn't control the fuel level when returning the car, and we had half a tank left. The steering wheel was severely misaligned, which was the worst part

Reviewed: May 8, 2016

The store assistant mentioned that the fuel cost for petrol cars is high and suggested switching to a diesel car. However, it seems like I was charged an extra 2-3 euros per day, or maybe it was a toll fee. In total, I was charged 59 lira or euros at the store.

Reviewed: Oct 28, 2015

The one-way rental fee is too high, but everything else is fine. The condition of the car is also good.

Reviewed: Jul 31, 2015

Rented a car three times in Turkey, and this company was the worst. Bad attitude and hard to communicate with. They gave me a smaller car claiming it was a larger one, felt cheated, never renting from them again. They charged me 10 euros in advance for toll fees, when it was actually only 3 euros. Other companies charge based on actual costs.

Reviewed: Aug 7, 2014