10 Car Rental Brands in Avignon, Provence - Alpes - Cote d\'Azur, France

Requested a manual transmission. Were given an automatic. Pick up process took so long that we took what we were given. Very disorganised - staff had no idea which car our key belonged to. Actually walked round the car park till a car opened! Long queue of customers when we came to drop car back but they kindly let us walk through & just gave the key to lady behind the desk.

Reviewed: Oct 8, 2024

My reservation was forcibly canceled without my consent due to a train delay. They even required me to specify the car model to cancel the reservation.

Reviewed: Nov 5, 2023

Alamo said there have missing rope in the trunk. However, when I rental the car, the rope already missing. And they deduct EU$ 31.07 from my deposit.

Reviewed: Jun 24, 2019

I was delighted to be offered an automatic car. I hadn’t specified this. The staff were charming & helpful.

Reviewed: Jun 11, 2019

Kept pushing for insurance

Reviewed: Jul 18, 2023

Friendly service and thorough introduction

Reviewed: Aug 1, 2024

Excellent

Reviewed: Jul 25, 2020

The front desk was professional and quick.

Reviewed: Jul 4, 2019

Satisfactory

Reviewed: Jun 24, 2019

il n'y avait pas de voiture de disponible correspondant a ma réservation

Reviewed: Feb 25, 2019

Very satisfied

Reviewed: Jul 27, 2024

Voiture automatique à ma demande. Bonne voiture. Beaucoup de monde au comptoir et donc beaucoup d’attente mais Personnel compétent et souriant.

Reviewed: Aug 24, 2019

The staff is very responsible, but be prepared for last-minute changes to your selected vehicle, especially in small towns. Small scratches can be reported and handled at the return location.

Reviewed: Oct 25, 2017

Staff only speak French, and the car pickup was slow.

Reviewed: Nov 4, 2016

The Budget car rental shares the same counter with AVIS. The lady who assisted with the rental process was very professional and to the point. The young girl who handled the car return was friendly and helpful. Great experience!

Reviewed: Jun 17, 2015

Very satisfied, both pick-up and drop-off were very convenient. They upgraded our car for free because we had a lot of luggage.

Reviewed: Jul 26, 2024

Satisfied

Reviewed: Jul 21, 2024

Satisfactory

Reviewed: Jul 20, 2024

Convenient and fast

Reviewed: Jul 14, 2024

Very satisfied

Reviewed: Jul 3, 2024

Very good

Reviewed: Jul 17, 2024

First time renting a car, the staff at the counter were very patient in explaining the details. The car was in excellent condition, very clean both inside and outside. The engine runs smoothly.

Reviewed: Sep 6, 2019

The car exchange process was very convenient.

Reviewed: Jun 23, 2019

Too long time for pick-up, about 28min. No climatisation. No 3m3 available, only one 5m3 too big.

Reviewed: Jun 4, 2019

Had to wait a long time to return the car and was charged for an extra tank of gas.

Reviewed: May 16, 2019

The vehicle was actually provided by Rent a Car, Sicily by Car's partner in France. The car pickup was quick, and it was a new car.

Reviewed: Jul 13, 2024

Very courteous, friendly staff.

Reviewed: Dec 15, 2023

Very poor experience, indifferent attitude. Our train was delayed by two hours, and when we arrived to pick up the car, we were told the car we reserved was no longer available and we had to book a new one, with only a Mercedes available at an additional cost. I insisted on not accepting their solution and threatened to lodge a complaint, only then did they find another car of the same type. The whole interaction was quite unpleasant. Do not rent from Europcar, a very poor rental company.

Reviewed: Dec 2, 2019

Quick pickup, clean and new car. Very easy!

Reviewed: Nov 3, 2019

I booked auto car but they said they dont have auto so I should pay more for bigger auto or just same amount but smaller auto or I should go for a manual car even if they mentioned it is auto.

Reviewed: Oct 12, 2019

Location is inconvenient

Reviewed: Sep 1, 2019

Negative review. After picking up the car, I found that the fuel tank was only about 2/3 full. I called customer service, and they told me that as long as the gas level was around 2/3 when returning the car, it would be fine. When returning the car, I informed the staff about the situation, and they seemed to understand at the time. However, my credit card was still charged an additional few hundred HKD. Customer service did not follow up on my inquiries or complaints.

Reviewed: May 26, 2023

The service attitude was good, and the vehicle condition was satisfactory.

Reviewed: Aug 20, 2013

Very bad experience. I clearly told them I didn't need insurance. Initially, they said the amount charged was a deposit, but later the receipt showed it was an insurance fee. Now I'm dealing with the car rental company. This is terrible! Be careful, everyone!

Reviewed: Feb 3, 2023

La voiture était nettement plus volumineuse que ce que j'avais demandé, ce qui aurait pu être gênant mais n'a pas posé de problèmes. Avant de me dire le type de voiture on m'a proposé un supplément pour avoir une voiture plus grosse...

Reviewed: May 6, 2019

Like: I like the fact that you kept your promise and reduced my rental cost when prices dropped. I liked the car and customer advisors efficiency.
Dislike: I would have like to hand the car back to your representative instead of dropping the key in a box. This removes any doubt about condition of it in return. Sat nav should be given as standard.

Reviewed: Sep 18, 2018

Car was c3 and not a focus.

Reviewed: Aug 8, 2022

Meow meow meow meow (^-･｡)^, meow meow meow, meow meow meow meow meow meow (^-･｡)^.

Reviewed: Aug 8, 2020

We encountered some issues with our car rental from Europe Car in France. The customer service immediately contacted us and helped with the communication. Everything was resolved properly in the end. We felt very assured. We'll definitely use Zuzuche for our next self-driving trip abroad.

Reviewed: Aug 17, 2019

The initial car we got was a VW, but the tires were almost worn out. After reporting it, they switched it for a BENZ with good tires!

Reviewed: Jul 15, 2019

The staff was courteous during pickup, and even without a line, the process took over 20 minutes, which felt a bit slow. But on the day of return, we were inexplicably charged a large fee. When we filed a complaint with the car rental company, it took over a month for them to respond that the charges were for additional insurance, a child seat, and prepaid fuel. But we had brought our child seat from China, and we returned the car with a full tank. We had been too trusting and handed the car over to the parking staff, who did a brief check and told us we could leave. As a result, we were unfairly charged. After much negotiation, the charges were eventually refunded, but the long complaint process really affected our experience. In the future, we will make sure to verify all these details before leaving.

Reviewed: Aug 19, 2018

Very good

Reviewed: Feb 15, 2014