15 Car Rental Brands in Paris, Ile-de-France, France

Le changement de leur politique demandant le permis internationnal en accompagnement du permis pause une veritable problématique dont le site Qeeq devrait en avertir ses clients

Reviewed: Mar 21, 2024

Service client irréprochable avec Sylvie (Europcar Roissy CDG).

Reviewed: Aug 16, 2023

車は最新の車両で極めて快適でした

Reviewed: Feb 7, 2023

The car I collected did exceeded my expectations, it was a Fiat 500XL SUV. Really thankful for the slight upgrade to compact SUV. However, the vehicle has a rather small boot space, exterior not cleaned and a dent probably cause by previous users. This did not affect the overall experience much, but would have been perfect if met. I booked a compact Toyota Corolla or similar but Toyota Corolla was unavailable. I thought getting the car could be faster. The counter staff kept recommending last minute add-ons(gas refuel service) and car upgrades(which could be nice if the price is even cheaper). Hence. Counter staff needs to be more efficient especially if there are long queues, please keep it under 20mins each customer. Return car was swift and perfect! I also manage to kept the vehicle clean and refuelled the petrol, thereby no problem at all. The car return lady at NICE airport return centre was extremely efficient and friendly. Please pay more attention or treasure such staff. She is a Chinese national and she really made my day.

Reviewed: Oct 29, 2022

Cat exceeded expectations.

Reviewed: Nov 17, 2021

Counter was not that crowded, organized in 20 minutes The car was as expected size & model.

Reviewed: Dec 16, 2023

Got upgraded to opel corsa . Very nice staff . But one of the staff confirmed that any little chip or dent on the car cost a minimum 99 euro to the customer even if Hertz doesn’t fix it . So you have to be very careful and make sure you have recorded all little dents and scratches on the car which was not the case for me . I had to go back and get it reviewed which took a little bit of time . Drop off was very smooth .

Reviewed: Apr 19, 2021

Overall good experience with the rental. Confusion about the extra option of automatic refill of the car. On the rental agreement I noticed (a bit late) that I had agreed to this option, which I had not agreed to upon pickup. As a result I did not fuel it up myself, (since I thought the rental company would do this) for which I had to pay an extra charge. This was not good and not clear and not agreed upon rental.

Reviewed: Oct 7, 2020

RAS

Reviewed: Sep 2, 2019

it is easy to find Thrifty in CDG airport T1 just on the right with other companies (Hertz and Thrifty is together). We have waited like 15-20 mins at total. Car was in a good condition and they offer free peachy botted water and also they were helpful.

Reviewed: Aug 23, 2019

O carro superou as minhas expectativas e o atendimento foi muito bom

Reviewed: Dec 5, 2023

Excellent experience all round.

Reviewed: Aug 21, 2023

A good company. But with a no good staff specially in Paris Charles De Gaulle airport.

Reviewed: Oct 8, 2021

The car was good but luggage area was difficult getting a large case into the back seat of a two door car.

Reviewed: Sep 12, 2019

Parfait !

Reviewed: Sep 6, 2019

had problems with wi-fi and bluetooth. lost it in parkade at pickup. was told to move the car to outside building which lost wi-fi and bluetooth. first day was very frustrating until we found wi-fi and bluetooth. had to call Liigu on several occasions to either or unlock the vehicle for us. upon returning the vehicle we encountered an overloaded parkade at the Hilton and spent extreme amount of time waiting for someone to leave for a parking spot.

Reviewed: Dec 4, 2023

Please firmly notify when the deposit will be held.

Reviewed: Nov 4, 2023

I need a damage report for the claim that they currently put on me for 2500 Euro. I had an incidence where the right front Tyre was flat prior to me returning the car. The recovery number which I called, I have hard time trying to communicated for language barrier.

Reviewed: Nov 22, 2023

Good service at the counter, but car condition can be improved as it is quite old.

Reviewed: Feb 21, 2023

Lovely as always....love picking up the car from here because of the service and the ease of access...

Reviewed: Jul 19, 2022

alamo service was great eventhough we waited an hour and a half for the car

Reviewed: Jul 28, 2020

Helpful counter staff, quick service

Reviewed: Feb 7, 2020

The car was given without inspection. When complained, I was told to take picture such as no full tank or broken parts. The safety yellow jacket required by EU law was missing and I had to take a movie to show it wasn't there. At drop-off they tried to charge for missing fuel and I had to show the picture I took. Avoid Avis if possible.

Reviewed: Nov 4, 2022

I could not be more pleased with this office they went above and beyond and were so welcoming and wonderful to us. I will definitely recommend this location to anyone interested in getting a car rental Paris.

Reviewed: Apr 26, 2022

Counter staff insisted that they only had smaller suv compared to Tucson. Then tried to upsell with added on insurance and then after that insisted on renting me snowchains because the cars all were on summer tyres. This is for a one month rent in December! Chain rental calculated per day and came to more than 100 euros after “discount”. I could have bought a set of chains cheaper than that.

Reviewed: Feb 28, 2022

Was bigger than ordered

Reviewed: Nov 23, 2021

They gave us an upgrade , a big Jeep instead of a Clio . Really nice staff . Could not ask for more

Reviewed: Jun 29, 2020

성능이 좋은차로 배차해 주셔서 너무나 감사했습니다. 직원분들도 친절하시고, 나중에 반납할때, 나와서 직접 운전도 해주시고 마무리까지 넘 나 친절하게 해주셨습니다!

Reviewed: Oct 31, 2022

GOOD

Reviewed: Apr 14, 2022

We booked a car that said it held 7 passengers. We made the decision so that the 5 of us would be more comfortable and have room for luggage. What a shock to find the seats that were considered seats 6 and 7 were not real seats - I'm not sure a two year old child could have sat in those seats. And, had we actually need the seats there would have been NO ROOM for a single bag. The advertising of a 7 passenger mini van is VERY misleading. I urge caution when booking - do not take the specs at face value.

Reviewed: Nov 28, 2021

The staff was very helpful and friendly.

Reviewed: Nov 20, 2021

Very long time to pickup the car. The first car they gave me had a problem with the touch screen so I changed it immediately but the second one they gave me was not automatic so I had to change again and in the end they gave me a big Renault Scenic which was really not the model I was expecting, really too big for the need I had, not convenient on small road and small parking etc. The process took more than 1 hour

Reviewed: Jul 5, 2020

I called the agency’s number on the contract to change slightly my pick up and drop off times but the automated system had glitches and I couldn’t make the changes. I wasn’t able to talk to a person and it kept sending me back to the beginning of the choices and changing into French although I chose the English version. I kept wondering had I had a bigger problem if the costumer service would have solved it or not.

Reviewed: Aug 24, 2022

L'air conditionne de fonctionnait pas donc nous avons du revenir rendre la Renault Captur et en prendre une autre (une Fiat) qui s'est avere etre bien meilleure (air conditionne, carplay, camera arriere, consommation apparemment elevee et turning radius mauvaise pour une petite voiture). Donc au final c'etait plutot une bonne experience malgre le delais au depart.

Reviewed: Jul 22, 2022

There is no way to communicate with them France Hertz because some problem in their call routing process. Informed India Hertz and US Hertz too. But they could not help. Also road side assistance there is no response in France

Reviewed: Oct 16, 2019

We received different car then what we booked, smaller in size and caused issues with luggage. At drop off Hetz staff member was very unfriendly and rude, wasted over 40 minutes with this guy.

Reviewed: Oct 13, 2019

La voiture avait plusieurs dommages non répertoriés sur la fiche de prise en charge. J’ai dû demander une inspection avant le départ.

Reviewed: Sep 25, 2019

The staff very friendly and helpful. Easy and fast process.

Reviewed: Jan 24, 2020

La voiture etait top et très maniable pour les longs trajets. Gros manque de place pour les bagages bien que l'espace pour les jambes soit largement suffisant pour les grands. L'attente au comptoir d'accueil aurait pu etre mieux gerée si les 3 postes avaient ete occupés. Personnel tres agreable.

Reviewed: Aug 29, 2019

La voiture était très bien, bon état, peu de consommation gasoil, voiture stable. Le personnel d'accueil est très affable, sympathique et professionnel. Les prix sont très bien, nous avons fait 4 locations de voiture durant notre séjour et c'est la meilleure location. Le choix de véhicules est cependant limité car l'agence est petite et on ne peut pas choisir le véhicule à l'avance

Reviewed: Aug 12, 2019

After having puncture in Paris I received poor direction and service from enterprise. Having found a garage Midas and then told to take vehicle to Speedy as that was authorised. Then we had to wait around 2.5 hours for a authorisation code from enterprise before tyres could be changed. Repeatedly contacted enterprise and was passed from department to department. The hole customer service fell far short of the required standard.

Reviewed: Aug 9, 2019

Excellent service

Reviewed: Aug 9, 2019

RAS avec le service sur place à PARIS Orly.

Reviewed: Oct 18, 2019

Très bien seul point négatif , la clim ne fonctionnait pas et malheureusement pour moi c’était en période de canicule. A part cela rien a dire

Reviewed: Jul 1, 2019

Le personnel du guichet n'était pas agréable et cela a pris trop de temps pour prendre l'auto.

Reviewed: Aug 25, 2019

Overpriced insurance (doubled the price overall), poor service, not easy to find, car in average condition

Reviewed: Jul 30, 2019

Service efficace et sympathique! Excellent véhicule! Merci!

Reviewed: Jul 29, 2019

Les prix sont bons mais parce que l'on fait jouer la concurrence. Proposez une carte de fidelité avec un tarif correct et on restera chez vous.

Reviewed: Jul 26, 2019

Location impeccable. location supérieure aux attentes. beaucoup de places, pas mal d'option (ordinateur de bord et clim qui fonctionne bien). A recommander

Reviewed: Jul 25, 2019

Car wasn’t available when we arrived. Team tried their best but still wasted 2 hours.

Reviewed: Aug 22, 2019

Service effectué au guichet Hertz. Malheureusement aucune indication dans la réservation que le retrait du véhicule se fait à cet endroit. Au guichet Hertz seul un petit logo Dollar caché derrière le comptoir indique que le retrait doit se faire là, du coup perdu 30 min à chercher ce guichet. Cela dit seul point négatif, très bon véhicule et service une fois ce problème résolu.

Reviewed: Apr 8, 2019