7 Car Rental Brands in Grenoble, Auvergne-Rhone-Alpes, France

Overall service was good, but I didn't understand why my global card didn't work there. It took more than an hour to sort it out before finally being able to take the car using another method. The car's condition was quite good.

Reviewed: Jul 13, 2020

Pick up informative and easy going. Staff very friendly. Drop off straight forward.

Reviewed: Jan 14, 2020

Car was dirty, smelt of cigarettes, had a broken rear wiper and tank was only 80% full. Issues noted by staff (who were polite), but no compensation

Reviewed: Feb 12, 2019

Friendly service, good car condition, easy return process.

Reviewed: Jan 19, 2015

Citer is a subsidiary of Enterprise. In Grenoble, the reception area is shared with Enterprise, so it took a while to find it initially. We returned the car on a Sunday evening at 6 PM and no staff were on duty. We had to use the self-service return, but the parking lot was full and it took an hour to find a spot. Additionally, there was a 1000 euro pre-authorization which took nearly 10 days to release after returning the car, which seems a bit too long. Overall, we were satisfied. We booked a Citroën C4 or equivalent and got a Toyota Auris hybrid. Though its power was lacking, it had a fuel consumption of 5 liters per 100 kilometers, making it a cost-effective choice.

Reviewed: Nov 16, 2013

The process is very simple, but it has been a week and the pre-authorization deposit still hasn’t been cancelled.

Reviewed: Jun 9, 2014