10 Car Rental Brands in Avignon, Provence - Alpes - Cote d\'Azur, France

The service at the return location was mediocre. The first time I drove around and couldn't find it, the second time I went to ask at the service desk, and the staff was visibly unhappy.

Reviewed: Jan 8, 2025

Fast car rental process, no upselling.

Reviewed: Nov 10, 2024

Satisfactory

Reviewed: Oct 22, 2024

We received a free upgrade to a newer car. The vehicle was in great condition, and returning it was incredibly easy and straightforward. Although there was a language barrier, the staff was very friendly and patient. Everything went smoothly!

Reviewed: Oct 4, 2024

Very satisfied, the French staff was very patient.

Reviewed: Aug 12, 2024

Excellent

Reviewed: Nov 16, 2024

Friendly service and thorough introduction

Reviewed: Aug 1, 2024

Excellent

Reviewed: Jul 25, 2020

The front desk was professional and quick.

Reviewed: Jul 4, 2019

Satisfactory

Reviewed: Jun 24, 2019

I couldn't get the car, there was no after-sales service, no compensation, and ineffective communication, which caused me financial losses.

Reviewed: Aug 13, 2024

Negative review. After picking up the car, I found that the fuel tank was only about 2/3 full. I called customer service, and they told me that as long as the gas level was around 2/3 when returning the car, it would be fine. When returning the car, I informed the staff about the situation, and they seemed to understand at the time. However, my credit card was still charged an additional few hundred HKD. Customer service did not follow up on my inquiries or complaints.

Reviewed: May 26, 2023

The service attitude was good, and the vehicle condition was satisfactory.

Reviewed: Aug 20, 2013

Very satisfied.

Reviewed: Aug 4, 2024

Very good

Reviewed: Jul 17, 2024

First time renting a car, the staff at the counter were very patient in explaining the details. The car was in excellent condition, very clean both inside and outside. The engine runs smoothly.

Reviewed: Sep 6, 2019

The car exchange process was very convenient.

Reviewed: Jun 23, 2019

The Hertz service in Avignon was extremely poor. A middle-aged Caucasian woman was very discriminatory towards Chinese customers, spoke in a very impatient and rude manner. Since we purchased full insurance, they gave us a car with scratched paint and refused to replace it when we asked. They kept pushing us to upgrade by paying extra, and the car provided was much smaller than the Renault model we originally booked. Overall, highly not recommended.

Reviewed: Aug 9, 2024

Very satisfied

Reviewed: Jul 27, 2024

Voiture automatique à ma demande. Bonne voiture. Beaucoup de monde au comptoir et donc beaucoup d’attente mais Personnel compétent et souriant.

Reviewed: Aug 24, 2019

The staff is very responsible, but be prepared for last-minute changes to your selected vehicle, especially in small towns. Small scratches can be reported and handled at the return location.

Reviewed: Oct 25, 2017

Staff only speak French, and the car pickup was slow.

Reviewed: Nov 4, 2016

The Budget car rental shares the same counter with AVIS. The lady who assisted with the rental process was very professional and to the point. The young girl who handled the car return was friendly and helpful. Great experience!

Reviewed: Jun 17, 2015

The vehicle was actually provided by Rent a Car, Sicily by Car's partner in France. The car pickup was quick, and it was a new car.

Reviewed: Jul 13, 2024

Very bad experience. I clearly told them I didn't need insurance. Initially, they said the amount charged was a deposit, but later the receipt showed it was an insurance fee. Now I'm dealing with the car rental company. This is terrible! Be careful, everyone!

Reviewed: Feb 3, 2023

La voiture était nettement plus volumineuse que ce que j'avais demandé, ce qui aurait pu être gênant mais n'a pas posé de problèmes. Avant de me dire le type de voiture on m'a proposé un supplément pour avoir une voiture plus grosse...

Reviewed: May 6, 2019

Like: I like the fact that you kept your promise and reduced my rental cost when prices dropped. I liked the car and customer advisors efficiency.
Dislike: I would have like to hand the car back to your representative instead of dropping the key in a box. This removes any doubt about condition of it in return. Sat nav should be given as standard.

Reviewed: Sep 18, 2018

Car was c3 and not a focus.

Reviewed: Aug 8, 2022

Meow meow meow meow (^-･｡)^, meow meow meow, meow meow meow meow meow meow (^-･｡)^.

Reviewed: Aug 8, 2020

We encountered some issues with our car rental from Europe Car in France. The customer service immediately contacted us and helped with the communication. Everything was resolved properly in the end. We felt very assured. We'll definitely use Zuzuche for our next self-driving trip abroad.

Reviewed: Aug 17, 2019

The initial car we got was a VW, but the tires were almost worn out. After reporting it, they switched it for a BENZ with good tires!

Reviewed: Jul 15, 2019

The staff was courteous during pickup, and even without a line, the process took over 20 minutes, which felt a bit slow. But on the day of return, we were inexplicably charged a large fee. When we filed a complaint with the car rental company, it took over a month for them to respond that the charges were for additional insurance, a child seat, and prepaid fuel. But we had brought our child seat from China, and we returned the car with a full tank. We had been too trusting and handed the car over to the parking staff, who did a brief check and told us we could leave. As a result, we were unfairly charged. After much negotiation, the charges were eventually refunded, but the long complaint process really affected our experience. In the future, we will make sure to verify all these details before leaving.

Reviewed: Aug 19, 2018

Very good

Reviewed: Feb 15, 2014