Satisfied

Reviewed: Sep 4, 2024

rental counter was soso, the salesperson do not really explain the detail how to check the car or explain that customer must check within 2hrs if there any damage of the car..all in French and counter should explain to the customer but instead trying to sell customer many things.. however, the best staff at the pick up area is Mr. Nabil..he is very good, explain how to use the EV car as this is the first time i use EV car..he spent at least half hour explain how to use. This is customer service..Mr. Nabil should be manage the entire Europa at this division and should at least get bonus and get a good raise for his good attitude and services. Very professional..unlike the staff from the counter which is very poor service.

Reviewed: May 10, 2024

Great value

Reviewed: Feb 29, 2020

Great value

Reviewed: Feb 29, 2020

Great value

Reviewed: Feb 29, 2020

The vehicle was less than half full at pick up and needed to be returned half full which meant I lost out both ways as it is difficult to predict the correct level and I left too much in - should be full to full much easier

Reviewed: Dec 21, 2023

They tried to upsell hard on insurance which tainted my experience

Reviewed: Aug 22, 2022

Great

Reviewed: Feb 29, 2020

Great and very gentle service. The person in the desk was very kind and helpful.

Reviewed: Nov 25, 2019

Did not realise until booked that breakdown was not included, this is standard in UK

Reviewed: Sep 20, 2019

Unable to provide better condition vehicle unless paid extra for upgrade. Only drive 800m and car exhaust was banging..poss missing rubber bush...so on returning to desk was provided with same model in much better condition!

Reviewed: Aug 5, 2019