14 Car Rental Brands at CDG Airport (CDG)

Did’t got a car as expectation

Reviewed: Dec 18, 2024

The vehicle was very clean.

Reviewed: Aug 6, 2024

Good

Reviewed: Jul 24, 2024

The staff was extremely arrogant. The car was already very old, with almost 80,000 kilometers on it, and should not be rented out. On the fifth day of driving, the central door lock broke, and we needed towing assistance. Even the towing service couldn't help, and the car was towed away.

Reviewed: Jun 26, 2024

Very satisfied.

Reviewed: Jun 17, 2024

The waiting time was as expected About 30 minutes

Reviewed: Nov 25, 2024

We believe we were DOWN graded as we ordered Peugeot 2008 and got Seat Arena. Really disappointing car. Also the seat belt buckle was not working properly. We thought of changing the route to replace the car but we found a work around solution. Also the car made some strange noises. Also the waiting time in at the pick-up was very long.

Reviewed: Sep 23, 2024

The staff's service attitude at pickup was good and patient.

Reviewed: Jul 9, 2024

Very satisfied!

Reviewed: Jun 22, 2024

Picking up the car was fairly convenient.

Reviewed: May 23, 2024

Convenient and quick, very satisfied.

Reviewed: Aug 19, 2024

A brand-new car with 7,000 km was provided, and the return process was simple—just a quick inspection. The deposit was refunded the next day. Overall, French drivers are very rule-abiding, so as long as your skills are above average and you don't speed, there's no need to buy additional insurance!

Reviewed: Aug 11, 2024

I was informed that the assigned car had some scratches on the front and back, but the rental company said they were aware of it and it was fine. I found the vehicle acceptable. No staff accompanied me for the vehicle inspection during pickup, so I checked the car myself and recorded a video. However, the scratch on the front windshield, which was difficult for users to notice and not visible in the video, was not pointed out or detected during pickup. I noticed the scratch after leaving the lot on the same day but didn't pay much attention because it was small. During drop-off, the inspector immediately pointed it out and demanded compensation for the front windshield, stating that any damages discovered after leaving the lot could not be used as proof of non-responsibility. I was asked to pay €85 on the spot, and I had no choice but to comply. However, I later received an email claiming that €85 wasn't enough and that an additional €800+ was required. Choose carefully! This Alamo, National, and Enterprise branch in Paris appear to be operated as a single entity.

Reviewed: Aug 3, 2024

Overall service is satisfactory

Reviewed: Jul 1, 2024

Satisfied

Reviewed: Jun 30, 2024

The staff was very friendly and even recommended a local app.

Reviewed: Aug 14, 2024

The car pickup was convenient, but there was a bit of a line.

Reviewed: Jun 6, 2024

Not bad

Reviewed: May 22, 2024

The service at the Enterprise branch in Paris airport was excellent, and the pick-up and drop-off process was straightforward and quick.

Reviewed: Apr 30, 2024

They didn't provide the reserved car, but instead a Citroen wagon of the same class, which was acceptable. Due to significant temperature differences in Europe between morning and evening, I didn't check the air conditioning in detail after arriving on an early flight. Later, it turned out that the air conditioner was not working at all, making the drive extremely sweaty. Tried to contact for a vehicle replacement and file a complaint, but knowing the efficiency in Europe, they ignored it and asked me to return to the pick-up point. By then, I had already driven over a hundred kilometers. By the time I returned the car, the issue was still unresolved. Overall, the experience was okay as a regular QEEQ user. QEEQ also assisted but couldn't control the outcome completely. One thing to note, unlike pre-pandemic times, you must have a Visa card without UnionPay! Remember this, or you will face significant inconvenience across Europe, except in major tourist cities.

Reviewed: Apr 22, 2024

This time I did a self-drive trip in France. The car rental company provided a new car with only 1,500 kilometers on the odometer. I drove over 7,200 kilometers in 30 days, and the car was returned without a scratch. I was quite satisfied with the vehicle. What I was dissatisfied with, however, was that even though I had already paid, the car rental company made a mistake with the return date. They wrote the contract two days short. When I discovered this mistake the next day and returned to the rental office to have the contract corrected, the system automatically charged me for two extra days of rental. When returning the car, I was also charged for two extra days of insurance, resulting in a loss of 2,000 RMB.

Reviewed: Aug 8, 2024

Overall, very average experience. No one was there to assist with the car pickup. The order indicated pickup at T1, but the counter staff directed me to T2.

Reviewed: Jul 17, 2024

Very satisfied

Reviewed: Jul 5, 2024

Unauthorized charge without contract terms; no mileage limit clearly stated in the contract, and the counter staff did not ask or confirm at the time, but the car rental company unilaterally charged nearly $400 after the trip.

Reviewed: Jun 9, 2024

Unjustified charges, contract and invoice do not match

Reviewed: Apr 25, 2024

처음 사용해 본 브랜드인데, 성능에 매우 만족합니다

Reviewed: Jul 8, 2024

had problems with wi-fi and bluetooth. lost it in parkade at pickup. was told to move the car to outside building which lost wi-fi and bluetooth. first day was very frustrating until we found wi-fi and bluetooth. had to call Liigu on several occasions to either or unlock the vehicle for us. upon returning the vehicle we encountered an overloaded parkade at the Hilton and spent extreme amount of time waiting for someone to leave for a parking spot.

Reviewed: Dec 4, 2023

Please firmly notify when the deposit will be held.

Reviewed: Nov 4, 2023

Great service

Reviewed: Jul 6, 2024

Poor vehicle condition

Reviewed: Aug 13, 2022

Car wasn’t available when we arrived. Team tried their best but still wasted 2 hours.

Reviewed: Aug 22, 2019

Forgot a pair of sunglasses in the car, called but they said they didn't see it

Reviewed: Apr 18, 2019

Extremely satisfied

Reviewed: Apr 2, 2024

It's okay

Reviewed: Jul 17, 2023

Terrible, there were no cars available.

Reviewed: May 17, 2023

Generally satisfied

Reviewed: Oct 28, 2021

Convenient online booking!

Reviewed: Jul 28, 2019

Counter was not that crowded, organized in 20 minutes The car was as expected size & model.

Reviewed: Dec 16, 2023

it is easy to find Thrifty in CDG airport T1 just on the right with other companies (Hertz and Thrifty is together). We have waited like 15-20 mins at total. Car was in a good condition and they offer free peachy botted water and also they were helpful.

Reviewed: Aug 23, 2019

The car was brand new, exceptionally clean, easy to drive and we found the hire company easily after leaving the airport. We found the car very economical and perfect size for 2 people with a small amount of luggage. The only reservation we had was that in purchased full cover insurance to ensure we had zero excess upon damage and the counter person STILL tried to sell us further insurance?!

Reviewed: Aug 22, 2019

Facturé de 70 euros au retour du véhicule après 10 jours de location car il y avait des poils de bulldog à l'avant. On nous a dit qu'il fallait faire intervenir une société extérieure pour nettoyer. Il suffit d'un coup d'aspirateur pour les enlever. Je ne savais pas qu'il fallait nettoyer les voitures avant de les rendre, on perd un peu de l'intérêt de la location. Je pense surtout que c'est un moyen de faire de l'argent, ... 70 euros pour nettoyer une voiture, je n'ai jamais vu ça...

Reviewed: Aug 20, 2019

Took a while to collect the car

Reviewed: Aug 19, 2019

Overpriced insurance (doubled the price overall), poor service, not easy to find, car in average condition

Reviewed: Jul 30, 2019

Service efficace et sympathique! Excellent véhicule! Merci!

Reviewed: Jul 29, 2019

Waited a very long time to be served, even though only 1 person ahead of me in queue. Car hire seemed to be a very long walk, with poor sign posting of location of car hire. They wanted to charge me a £50 penalty as fuel was only 9/10 full, so had hassle of finding petrol station to fill with another £7 of fuel. Would I use them again? Not in Paris because of the wait to collect car.

Reviewed: Jun 2, 2019

The reservation was for "Small SUV" Opel Mokka or similar. Unfortunately I was provided with a regular car and Interrent argued that the car is in the category of small SUV which was not true. They didn't have any SUV to offer. Citroen C4 Cactus is not SUV in my opinion.

Reviewed: May 8, 2019

La voiture que l'on m'a donné sentait très fort le tabac, tout l'intérieur était sale, taché il y avait des cendres partout. Je ne parle même pas de l'extérieur, sale, tellement sale qu'on ne voyait pas les rayures si nombreuses! La voiture n'avait pas été lavée depuis des mois!!!! Le véhicule était extrêmement abîmé. Je loue souvent des voitures avec d'autres loueurs, je n'avais jamais eu une voiture dans cet état!!

Reviewed: May 8, 2019

Service effectué au guichet Hertz. Malheureusement aucune indication dans la réservation que le retrait du véhicule se fait à cet endroit. Au guichet Hertz seul un petit logo Dollar caché derrière le comptoir indique que le retrait doit se faire là, du coup perdu 30 min à chercher ce guichet. Cela dit seul point négatif, très bon véhicule et service une fois ce problème résolu.

Reviewed: Apr 8, 2019

Pretty good.

Reviewed: Jun 8, 2018

Auto Click is not located at the airport, it's about a 10-minute drive away. We waited about 10 minutes for the pick-up, and the paperwork took over an hour. The experience was terrible.

Reviewed: May 28, 2018

Extremely dissatisfied with the service of Autoclick car rental at Paris airport. I had reserved a 7-seater Mercedes, but upon arrival, they told me that the vehicle I reserved was broken, and they could only provide a 5-seater Ford or cancel the reservation with no other solutions. Actually, I saw a 9-seater Renault in the parking lot. Initially, a staff member said I could have it, but later said it was broken too. It seemed they saw there were only 4 of us, so they insisted the largest car available was a 5-seater. We had a lot of luggage and planned to have a comfortable journey in a 7-seater, but ended up squeezed in a 5-seater. Secondly, when picking up the car, Autoclick only picked up the driver from the terminal, leaving the rest of the party and luggage behind. The driver then had to return to the terminal to pick up the others and the luggage. Thirdly, the car we received had an almost empty fuel tank with the fuel light on, and the pointer was nearly at the bottom. I asked Autoclick to fill the tank, but they said they had no one to do it and that I could return the car with an empty tank too.

Reviewed: Nov 18, 2017

There is a shuttle to pick you up from the airport to the rental office.

Reviewed: Apr 17, 2017