16 Car Rental Brands at CDG Airport (CDG)

Le changement de leur politique demandant le permis internationnal en accompagnement du permis pause une veritable problématique dont le site Qeeq devrait en avertir ses clients

Reviewed: Mar 21, 2024

Service client irréprochable avec Sylvie (Europcar Roissy CDG).

Reviewed: Aug 16, 2023

車は最新の車両で極めて快適でした

Reviewed: Feb 7, 2023

Staff at Roissy airport agency very unpleasant and not accomodating. the car was very dirty (seats dirty and dog fur inside) and car body very damaged (10 existing damages). at middle travel, the car had a lack of oil so we have to find europcar in Brive for filling.

Reviewed: Aug 6, 2021

Unfortunately we don't get the exact car that we booked thru easyrental. Europcar had gave us a different car.

Reviewed: Mar 14, 2020

Counter was not that crowded, organized in 20 minutes The car was as expected size & model.

Reviewed: Dec 16, 2023

it is easy to find Thrifty in CDG airport T1 just on the right with other companies (Hertz and Thrifty is together). We have waited like 15-20 mins at total. Car was in a good condition and they offer free peachy botted water and also they were helpful.

Reviewed: Aug 23, 2019

The car was brand new, exceptionally clean, easy to drive and we found the hire company easily after leaving the airport. We found the car very economical and perfect size for 2 people with a small amount of luggage. The only reservation we had was that in purchased full cover insurance to ensure we had zero excess upon damage and the counter person STILL tried to sell us further insurance?!

Reviewed: Aug 22, 2019

Facturé de 70 euros au retour du véhicule après 10 jours de location car il y avait des poils de bulldog à l'avant. On nous a dit qu'il fallait faire intervenir une société extérieure pour nettoyer. Il suffit d'un coup d'aspirateur pour les enlever. Je ne savais pas qu'il fallait nettoyer les voitures avant de les rendre, on perd un peu de l'intérêt de la location. Je pense surtout que c'est un moyen de faire de l'argent, ... 70 euros pour nettoyer une voiture, je n'ai jamais vu ça...

Reviewed: Aug 20, 2019

Took a while to collect the car

Reviewed: Aug 19, 2019

O carro superou as minhas expectativas e o atendimento foi muito bom

Reviewed: Dec 5, 2023

Excellent experience all round.

Reviewed: Aug 21, 2023

A good company. But with a no good staff specially in Paris Charles De Gaulle airport.

Reviewed: Oct 8, 2021

The car was good but luggage area was difficult getting a large case into the back seat of a two door car.

Reviewed: Sep 12, 2019

Took about 20 minutes to collect, but that's about normal. Staff pleasant, didn't try and hard sell and the car we were given was brand new. Drop off was easy and seamless. Overall fantastic.

Reviewed: Jul 6, 2019

had problems with wi-fi and bluetooth. lost it in parkade at pickup. was told to move the car to outside building which lost wi-fi and bluetooth. first day was very frustrating until we found wi-fi and bluetooth. had to call Liigu on several occasions to either or unlock the vehicle for us. upon returning the vehicle we encountered an overloaded parkade at the Hilton and spent extreme amount of time waiting for someone to leave for a parking spot.

Reviewed: Dec 4, 2023

Please firmly notify when the deposit will be held.

Reviewed: Nov 4, 2023

I need a damage report for the claim that they currently put on me for 2500 Euro. I had an incidence where the right front Tyre was flat prior to me returning the car. The recovery number which I called, I have hard time trying to communicated for language barrier.

Reviewed: Nov 22, 2023

alamo service was great eventhough we waited an hour and a half for the car

Reviewed: Jul 28, 2020

Helpful counter staff, quick service

Reviewed: Feb 7, 2020

Easy pick up although there were nobody at the counter. Was told that there are at the car pickup area so there I went. Paperwork is fast and had to wait 15 mins for car to arrive and it's fine for me. Car is in good condition and everything explained in detailed. Car drop off is smooth within less than few minutes. Overall good experience with Alamo.

Reviewed: Dec 16, 2019

The location in Terminal 2 at CDG was a bit hard to find, perhaps because I was picking up at 8:00am, and the counter in the terminal wasn't open, so I had to go outside. However, general directions are given to how get there, and I was able to find it and had a smooth experience after that. Terminal 1 is a little more congested and hard to navigate, but all the staff was friendly.

Reviewed: Oct 16, 2019

The car was given without inspection. When complained, I was told to take picture such as no full tank or broken parts. The safety yellow jacket required by EU law was missing and I had to take a movie to show it wasn't there. At drop-off they tried to charge for missing fuel and I had to show the picture I took. Avoid Avis if possible.

Reviewed: Nov 4, 2022

Counter staff insisted that they only had smaller suv compared to Tucson. Then tried to upsell with added on insurance and then after that insisted on renting me snowchains because the cars all were on summer tyres. This is for a one month rent in December! Chain rental calculated per day and came to more than 100 euros after “discount”. I could have bought a set of chains cheaper than that.

Reviewed: Feb 28, 2022

Was bigger than ordered

Reviewed: Nov 23, 2021

They gave us an upgrade , a big Jeep instead of a Clio . Really nice staff . Could not ask for more

Reviewed: Jun 29, 2020

The best car rental!

Reviewed: Jul 5, 2019

성능이 좋은차로 배차해 주셔서 너무나 감사했습니다. 직원분들도 친절하시고, 나중에 반납할때, 나와서 직접 운전도 해주시고 마무리까지 넘 나 친절하게 해주셨습니다!

Reviewed: Oct 31, 2022

GOOD

Reviewed: Apr 14, 2022

The staff was very helpful and friendly.

Reviewed: Nov 20, 2021

Very long time to pickup the car. The first car they gave me had a problem with the touch screen so I changed it immediately but the second one they gave me was not automatic so I had to change again and in the end they gave me a big Renault Scenic which was really not the model I was expecting, really too big for the need I had, not convenient on small road and small parking etc. The process took more than 1 hour

Reviewed: Jul 5, 2020

ok

Reviewed: Jan 6, 2020

I called the agency’s number on the contract to change slightly my pick up and drop off times but the automated system had glitches and I couldn’t make the changes. I wasn’t able to talk to a person and it kept sending me back to the beginning of the choices and changing into French although I chose the English version. I kept wondering had I had a bigger problem if the costumer service would have solved it or not.

Reviewed: Aug 24, 2022

L'air conditionne de fonctionnait pas donc nous avons du revenir rendre la Renault Captur et en prendre une autre (une Fiat) qui s'est avere etre bien meilleure (air conditionne, carplay, camera arriere, consommation apparemment elevee et turning radius mauvaise pour une petite voiture). Donc au final c'etait plutot une bonne experience malgre le delais au depart.

Reviewed: Jul 22, 2022

There is no way to communicate with them France Hertz because some problem in their call routing process. Informed India Hertz and US Hertz too. But they could not help. Also road side assistance there is no response in France

Reviewed: Oct 16, 2019

We received different car then what we booked, smaller in size and caused issues with luggage. At drop off Hetz staff member was very unfriendly and rude, wasted over 40 minutes with this guy.

Reviewed: Oct 13, 2019

La voiture avait plusieurs dommages non répertoriés sur la fiche de prise en charge. J’ai dû demander une inspection avant le départ.

Reviewed: Sep 25, 2019

The staff very friendly and helpful. Easy and fast process.

Reviewed: Jan 24, 2020

After having puncture in Paris I received poor direction and service from enterprise. Having found a garage Midas and then told to take vehicle to Speedy as that was authorised. Then we had to wait around 2.5 hours for a authorisation code from enterprise before tyres could be changed. Repeatedly contacted enterprise and was passed from department to department. The hole customer service fell far short of the required standard.

Reviewed: Aug 9, 2019

Ordered a c class Mercedes and was given a CLA which in my opinion was a lesser car than ordered - was too tired after a long trip to negotiate.

Reviewed: Jun 17, 2019

Like: Brand new car, very low mileage.

Reviewed: Jul 10, 2018

Car wasn’t available when we arrived. Team tried their best but still wasted 2 hours.

Reviewed: Aug 22, 2019

Overpriced insurance (doubled the price overall), poor service, not easy to find, car in average condition

Reviewed: Jul 30, 2019

Service efficace et sympathique! Excellent véhicule! Merci!

Reviewed: Jul 29, 2019

Waited a very long time to be served, even though only 1 person ahead of me in queue. Car hire seemed to be a very long walk, with poor sign posting of location of car hire. They wanted to charge me a £50 penalty as fuel was only 9/10 full, so had hassle of finding petrol station to fill with another £7 of fuel. Would I use them again? Not in Paris because of the wait to collect car.

Reviewed: Jun 2, 2019

The reservation was for "Small SUV" Opel Mokka or similar. Unfortunately I was provided with a regular car and Interrent argued that the car is in the category of small SUV which was not true. They didn't have any SUV to offer. Citroen C4 Cactus is not SUV in my opinion.

Reviewed: May 8, 2019

La voiture que l'on m'a donné sentait très fort le tabac, tout l'intérieur était sale, taché il y avait des cendres partout. Je ne parle même pas de l'extérieur, sale, tellement sale qu'on ne voyait pas les rayures si nombreuses! La voiture n'avait pas été lavée depuis des mois!!!! Le véhicule était extrêmement abîmé. Je loue souvent des voitures avec d'autres loueurs, je n'avais jamais eu une voiture dans cet état!!

Reviewed: May 8, 2019

Service effectué au guichet Hertz. Malheureusement aucune indication dans la réservation que le retrait du véhicule se fait à cet endroit. Au guichet Hertz seul un petit logo Dollar caché derrière le comptoir indique que le retrait doit se faire là, du coup perdu 30 min à chercher ce guichet. Cela dit seul point négatif, très bon véhicule et service une fois ce problème résolu.

Reviewed: Apr 8, 2019