Efficient and clear explanations.

Reviewed: Oct 26, 2025

Seemless service from start to finish, would definitely use this company again

Reviewed: Nov 1, 2021

v good

Reviewed: Oct 9, 2020

Really lovely car

Reviewed: Oct 15, 2019

A lot of dents on car but it didn’t matter as I took the hertz super cover

Reviewed: Aug 28, 2019

The staff were very helpful. I didn’t realize there were two airports in Belfast. Our booking was for the international airport, but we ended up at the city airport. The reception staff were very nice and quickly arranged a car for us. However, the service during the car exchange was just average. They wanted to charge £70 for a tiny scratch on the tire (we didn't encounter any issues during the rental period and have no idea how it happened; it was raining when we picked up the car, so we didn't notice it). In the end, the rental company didn't charge us, as it seems they resolved it internally. Overall, the experience was smooth, and no extra costs were incurred. It was a pleasant car rental experience.

Reviewed: Sep 15, 2025

The staff member was nice and very helpful. An additional €25 insurance was required for driving in Ireland, which I personally thought was reasonable. Without it, there might be no support in case of an accident in Ireland. The car provided was very spacious, almost the size of an XC60.

Reviewed: Oct 25, 2024

Reviewed: Sep 28, 2024

Very good.

Reviewed: Aug 13, 2024

Reviewed: May 8, 2024

Very good.

Reviewed: Jun 23, 2025

Reviewed: Feb 12, 2025

Satisfied

Reviewed: Nov 4, 2024

Very satisfied, the process of picking up and returning the car was very simple.

Reviewed: Oct 28, 2024

Collection was easy, only thing not happy about was that when I book I was told that I didn't need a credit card but I did and was charged extra for insurance

Reviewed: Jan 15, 2024

Very nice, they even gave me a map and recommended fun places to visit.

Reviewed: Mar 29, 2025

Very satisfied

Reviewed: Jul 18, 2024

Very satisfied. They introduced the insurance, but when I mentioned I had already purchased it, they didn't push any further.

Reviewed: Jun 27, 2024

Reviewed: Jul 27, 2021

Reviewed: Jun 12, 2020

Reviewed: Jul 17, 2024

Quite satisfactory

Reviewed: Jul 7, 2024

Reviewed: May 17, 2024

The staff were exceptionally helpful. Really, they could not have done more. I was early and they allowed me to pick up the vehicle early without it affecting my drop off time. Top marks!

Reviewed: May 20, 2019

Everything went very well except longer than normal amount of time at pickup. Computers were being problematic but Alex was very helpful and made sure my troop went well.

Reviewed: May 23, 2024

Excellent service from the young Eastern European lady on the desk on the 29 Oct at 10.20. Super helpful and friendly. Unfortunately have lost the piece of paper with her name!

Reviewed: Nov 2, 2022

The staff at the pick-up point were very friendly and always had a smile on their faces. There were no additional sales pitches. I had booked a Ford Focus but was upgraded for free to a Mercedes A180. However, there were quite a few people picking up cars, so the wait time was a bit long. Europcar didn't have too many customers compared to Avis next door, which had an extremely long line. Since Northern Ireland and Ireland are on a separate island without road connections to other countries, it’s harder for cars from other regions to come over, so there are more people renting cars here.

Reviewed: Sep 14, 2020

Didn't push upgrade on insurance too much as we already have an excess annual policy

Reviewed: Aug 8, 2019

They gave me free upgrade and I had got Mercedes-Benz through out my journey. Europcar gave me a great experience at Northern Ireland.

Reviewed: Jul 11, 2019

Car was very good and counter staff extremely helpful.

Reviewed: Jul 11, 2019

Good value for money.

Reviewed: Dec 2, 2019

Everything was spot on but not the car I ordered. The replacement was ample but still, I see no point in you offering specific car models and then they aren't available. You should offer a class of car instead.

Reviewed: Aug 16, 2019

Upgraded on pickup to a fab Volvo v40. Great service from the team and especially Jason. We had a great experience!

Reviewed: Oct 26, 2019

The car should have been fully inspected before I arrived and any damage noted rather than making me do the inspection and risking missing something

Reviewed: Sep 20, 2019

Maria the lovely staff member at Easirent made my process absolutely faultless was extremely helpful and even gave me some ideas of places to visit. She actually made the experience so pleasant I will certainly use Easirent in the future.

Reviewed: Sep 18, 2019

My family are standing on the bus shelter for about 45 minutes. The company did not have a vehicle big enough to take the two adults and four small children. After waiting to get the car I was told I had to have insurance otherwise I was not going to get a car. I have hired cars from all around the world this is not the case. I explained I had an insurance policy that didn’t seem to matter despite showing him my certificate. The car had a great big dent in the side of it. Fortunately I took photos of the car before I collected it. The representative Aaron told me it doesn’t matter because I have insurance. I explained to him the dent already. He was not interested as I had insurance. There was one member of staff trying to run a business give lifts and answer the telephone. Absolutely terrible.

Reviewed: Sep 18, 2019

The senior person on desk was a compete Ahole. Listened to him screwing a couple over -- when he tried the same with me I quickly straightened him out.

Reviewed: Aug 26, 2019

Great little car. Would have been good to have the manual in there as took some work trying to work out how the semi-auto gearbox worked.

Reviewed: Aug 13, 2019

No problem with age limit I encountered with other companies

Reviewed: Aug 8, 2019

No queue for car at rental desk, friendly staff, told us the best place to fill up with fuel at the end of the rental, a very smooth collection and drop off process

Reviewed: Jul 31, 2019

Car was fine, better than the model booked.

Reviewed: Apr 11, 2019