- Hertz Osney Mead, Oxford OX2 0ES, United Kingdom
- +448433093059
Pick-up
Drop-off
11:30 PM
11:30 PM
23Rental Locations
1Airport Locations
Guy Lyly
Oxford
Excellent
The staff at the rental location were quite professional, patiently answering all my questions about vehicle operation. The car was relatively new and easy to handle, which was very helpful for me as a first-time driver of a right-hand drive car. He didn't try to sell me anything, but I decided to add full insurance at the store for peace of mind. It wasn't expensive, just over 100 pounds for 7 days. Because the rural roads in the UK are narrow, I initially wasn't used to it and scratched the wheels. When I returned the car, the staff said they would hold my 500-pound deposit and refund it after the insurance claim. The refund was processed in a few days. Traveling through the Cotswolds without a car would be inconvenient; the most enjoyable part of my trip to the UK was driving through the countryside.
Read More >Reviewed: Jul 29, 2024
Winfred Bill
Oxford
Excellent
I booked a Mercedes C, but upon arrival, they said it wasn't available and offered a DS instead. I agreed, but then they said the DS wasn't available either and asked if I could take an XC40 with a 15% discount. After a day of driving, the right rear tire kept indicating low pressure.
Read More >Reviewed: Jul 18, 2024
Frances Browning
Oxford
Excellent
The pick-up was handled by a polite gentleman who didn't push us to buy insurance. We requested it ourselves, and he explained the benefits of each option, eventually upgrading us to an eight-cylinder car. On the road, a friend drove into a ditch, causing two tires to blow out in a remote part of Scotland. We called for roadside assistance, and expected to miss dinner, but the tow truck arrived in less than 20 minutes. We then got a replacement car at the service station, which, although not as good as the original, allowed us to continue our journey and have dinner on time. Thankfully, we had purchased insurance, so we didn't have to pay anything extra.
Read More >Reviewed: Jul 13, 2024
Jonathan Sawyer
Oxford
Very good
Monica Kent
Oxford
Excellent
Nicholas Anthony
Oxford
Excellent
Oxford
Excellent
The staff was super friendly and helpful and made the hire process clear and easy.
Read More >Reviewed: Jan 7, 2024
Martina Beck
Oxford
Excellent
Very satisfied, the car pickup was very simple. While they did recommend insurance, it wasn't forced. I booked a Skoda automatic but got a Passat instead. The trunk was especially large, the seats had heating, and it supported Apple CarPlay. The car was very new and exceeded my expectations.
Read More >Reviewed: Jan 1, 2024
Oxford
Excellent
Super helpful and friendly staff. Quickly sorted out our problem with booking.
Read More >Reviewed: Dec 25, 2023
A.Sadhanala
Oxford
Excellent
It was a very simple process to get the car. Friendly staff explained all the fine details about the car hire and the charges.
Read More >Reviewed: Nov 1, 2019
J.Gillies
Oxford
Excellent
Payne Camilla
Oxford
Excellent
Hamiltion O'Connor
Oxford
Average
The service was average, nothing extraordinary. The first car had a flat tire due to a nail, so we had to return and get a second one, which had a full tank of gas. In the UK, they are quite casual about things. Even though the contract mentioned a full tank, they might not actually provide it. They won't refund extra fuel when you return the car, but will charge you for any missing fuel plus a service fee. That's just how it is in the UK.
Read More >Reviewed: Sep 19, 2023
S.Mohamed Iqbal
Oxford
Excellent
So far best car rental company I have ever dealt with. Thank you for the best service
Read More >Reviewed: Oct 5, 2019
J.Morton
Oxford
Average
Aman Sachan
Oxford
Excellent
The cars at Europcar were in excellent condition, but they really pestered us for more than 3 hours to give us the car
Read More >Reviewed: Aug 28, 2019
Harry Dorothy
Oxford
Average
A.Sadhanala
Oxford
Excellent
I got a pleasant upgrade to an automatic car and that too an Audi!!!! The staff was extremely helpful and friendly and the hiring process was very simple.
Read More >Reviewed: Nov 1, 2019
Waltraute
Oxford
Excellent
I often use Hertz and find them good. The branch is nice and friendly--occasionally I get 'upgraded' to a car that's too big, but this was the one I asked for. Particularly impressed that they refunded me for returning the car full when I received it 7/8 full.
Read More >Reviewed: May 30, 2019
Waltraute
Oxford
Excellent
Use the same offices as Hertz and have the same friendly staff and high standards
Read More >Reviewed: Oct 24, 2019
S.Shivakumar
Oxford
Excellent
Alfred Tout
Oxford
Excellent
Great location, right next to the train station. The staff were patient and personally demonstrated how to operate the car.
Read More >Reviewed: Dec 20, 2017
Ingemar Katrine
Oxford
Very good
This store is near Oxford train station, about a 10-minute walk from the station.
Read More >Reviewed: Jun 7, 2016
Ronald Augustus
Oxford
Excellent
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