Car adequate
Serivice good
Car NOT provide with full tank. Actually Empty
Shortage of gas locally meant a stressful 45 mins after pick up looking for a gas station. This was not acceptable after a transatlantic flight with 5 tired people
Great car. Better than expected. Helpful staff. The only problem was wrong information on where the pick up point was. Stated "In terminal" Not. It was near the long stay car park 15 minutes walk down the road in the cold weather.
Easy booking process. The address of where to pick up the car was not on the follow up emails, just said Leeds downtown.
The lady who did the collection and drop off was fabulous. Friendly, positive and really helpful. Before my collection she dealt with an aggressive and awkward customer very professionally and gave a great impression of the company. She is a real asset.
Turned up to collect the car at the agreed time and was told straight and honestly that they didn't have any cars in to give me.
They were honest and very apologetic about the whole thing i wasn't in a rush at all but i can not fault the staff at all they were honest with me i can not for more than that.
The car was excellent good cruise control drive very well I loved it but it was not washed up .. it was dirty when I pick it up . And due to running out it time I couldn’t wait for another hour to be cleaned☹️So really disappointed on that but otherwise I loved driving the car .. superb!
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