US$ 32/day
Rent a carPick-up
Drop-off
11:30 PM
11:30 PM
Last updated on: Dec 20, 2024
US$ 32/day
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36Rental Locations
6Airport Locations
Tel Aviv
Poor
AVIS claimed they don't have the car category that I booked and told me I must upgrade for an extra charge even though it's their fault. Very bad service.
Read More >Reviewed: Dec 18, 2024
Nelson Jerry
Tel Aviv
Very good
Marico Wagner
Tel Aviv
Average
The lady at the rental counter was very impatient. There were various instructions on the desk, and she didn't bother to point them out. She didn't explain how to pick up the car, leaving us to figure it out ourselves.
Read More >Reviewed: Aug 13, 2019
C.Winkler
Tel Aviv
Average
The car was terrible an old extremly used Nissan Micra nothing close to what I got confirmed as car Renault C3. I was extremly dissapointed and angry as would have never rented the Nissan Micra then so old and used. It was very difficult and tireing to drive the car on long distances. The avis staff at the counter didnt tell me anything about the Deposit how much when it be returned.Neither explained where to pick it up from. He was so quick acting rude unfriendly and not helpful at all. Didnt want to help me get a car closer to what I reserved.The opposite he recommended the worse car Nissan Micra. I tried to contact you immediately to change the car but it was impossible as I couldnt get through on your phone contact.I tried it a few times the english number and german. It was renting cars a lot, the worst experience I had so far. Lets see if I get any reply from you to it.
Read More >Reviewed: Jun 12, 2019
Channing Dick
Tel Aviv
Average
The staff seemed inefficient, spent at least half an hour talking to the family in front.
Read More >Reviewed: Apr 29, 2019
Bevis Motley
Tel Aviv
Average
I was alone, yet the car rental process took at least 40 minutes. The child's seat was the wrong model and very dirty; they eventually suggested we buy a new one ourselves.
Read More >Reviewed: Feb 14, 2019
Tel Aviv
Good
Overall ok, but we had two important issues. 1. We reserved a full size miniva, like Kia Carnival and they gave us a Chevrolet Traverse, which is a bit smaller. Space was critical in our decision of where to rent. 2. They said they cannot accept the CC insurance forcing us to pay another $520 to get theirs.
Read More >Reviewed: Jul 18, 2024
G.SEIDEL
Tel Aviv
Average
I was not sure which company I was supposed to book with because it is not clearly defined in the email. I will NEVER use your service again!
Read More >Reviewed: Jan 4, 2023
Tel Aviv
Very good
The deposit should be 600 usd, they wanted to take 1700 usd and after I showed them the confirmation email from QEEQ we managed to accept 800 usd. Even if we presented a document confirming that we are insured, they told us that we have to buy at least the basic insurance for additional 15 usd / day. When we tried to make it clear for them that we are aleady covered, they told us we can go and no contract will be made. Terrible experience at the pick up.
Read More >Reviewed: Dec 2, 2022
jerry rider
Tel Aviv
Average
The car had some damage already that was not obvious at 1 am when I was exhausted from travel. It was added to my cost after returning the vehicle. I have a feeling this is a strategy to make extra money on poor tourists Overall the van performed as well as expected
Read More >Reviewed: May 20, 2022
Y.Havasov
Tel Aviv
Poor
I was forsed to pay extra $190 for liability insurance when I was drooping off vehicle even I paid liability insirance when I did my booking I had to give $2000 deposit which I was not informed before
Read More >Reviewed: May 19, 2022
Y.Shechori
Tel Aviv
Good
Substantial added payments required on extra drivers (6$ per day per extra driver) whereas it has become standard to be included. Rental counter staff were not aware we have already purchased insurance. VAT was a substantial amount added on top of the rental amount. In the end we paid over 1000₪ for an initial rental amount of ~550₪.
Read More >Reviewed: Apr 24, 2024
S.BRUMMER
Tel Aviv
Average
Their customer service is very poor and they have charged me VAT on the VAT meaning extra $17 and they refused to even listen to their mistake or trying to resolve it, blaming QEEQ for not giving them the correct information and therefor charging me extra for no reason.
Read More >Reviewed: Dec 7, 2023
M.Rimer
Tel Aviv
Good
Nobody has warned me that rental at budget from the airport is only for tourists. Spent extra hour to take a car from another budget's office. The employee at airport wasn't helpful.
Read More >Reviewed: Jun 25, 2023
Cornelius Webb
Tel Aviv
Average
Anton
Tel Aviv
Very good
D.Chung
Tel Aviv
Excellent
I returned the car but I didn’t have receipt it until 2/3/2024. The procedure is too slow. I took full coverage insurance so I don’t pay anything. Whenever I return car I received the receipt right away but not this time.
Read More >Reviewed: Mar 3, 2024
Tel Aviv
Excellent
J.GONZALEZ
Tel Aviv
Average
Me retienen un dinero en la tarjeta de credito que aun no me han devuelto y hace ya 2 dias que entregué el coche con el deposito lleno y sin ningun incidente.
Read More >Reviewed: Dec 3, 2019
Tel Aviv
Good
I didn’t order insurance when booking in advance online, for the simple reason that it clearly states on the booking website that you CAN use your own car insurance, and DO NOT HAVE TO buy it threw the rental company. I bought Allianz car rental insurance which according to them, covers both the Hertz company and Israel as a country in general. Upon arrival at the Hertz desk at Tel Aviv International Airport I was laughed at and rudely told by both the man and woman there that there is no such thing as having your own insurance and that everyone MUST pay whatever amount the rental car company charges for insurance, whether you want to or not. Basically at the end of the day I waited 4-5 hours for an explanation and clarification about the prices and total amount I would owe if changing my order to a smaller and cheaper vehicle in order to avoid paying double the amount I had printed out from my online order confirmation. I still ended up paying much more than expected and way more than the original price I booked online. I am very unhappy with the service I received and I will never again use Hertz. If at all possible I would appreciate some type of compensated for all the trouble, extra fees and waste of my time while on vacation. I honestly never thought it would be THAT difficult to rent a car and get a decent price, especially considering I booked it online in advance, planning and preparing for my travels ahead of time. Saying I am disappointed with the way that worked out would be an understatement.
Read More >Reviewed: May 2, 2019
Prudence Kennan
Tel Aviv
Very good
P.Rosenfeld
Tel Aviv
Average
The car had done 100,000 kms and was absolutely knackered. Falling to pieces, dented, scratched and no rear windscreen wiper on the arm. It didn't break down (that was a miracle) but it was unpleasant and anxious every day.
Read More >Reviewed: Feb 22, 2020
P.DEUDON
Tel Aviv
Average
Voiture toute abîmer , mauvaise communication erreur sur mon mail pendant tout le séjour aucune preuve de location de la voiture ,on a essayer de vendre une assurance complémentaire en insistant lourdement , malgré que je dises que j’avais déjà soucrit une assurance et au retour de la voiture on m’ a accuser d’ avoir endommagé le côté droit de l’aile avant , je leur ai expliqué que la voiture était en très mauvaise état à la réception et que j’ ai fait des photos et sur la photo , il a vu que la voiture était endommagé déjà sur l’ aile , je n’ai pas apprécié cette mésaventure je garde d’ ailleurs ces photos
Read More >Reviewed: Aug 7, 2019
Yves DeQuincey
Tel Aviv
Average
Returning the car is inconvenient; the location is in Terminal 1 of the airport and the staff are rather unhelpful.
Read More >Reviewed: Jan 6, 2020
Byron Bertie
Tel Aviv
Average
Nat Henrietta
Tel Aviv
Average
The address description was unclear. We followed the instructions to the area near the American Embassy, but it wasn't correct. We had to take a taxi and pay 50 shekels to the rental store. The front desk staff was mediocre and appeared impatient.
Read More >Reviewed: Apr 18, 2018
E.Thijsse
Tel Aviv
Very good
It was a little confusing in ben gurion airport where the car was located
Read More >Reviewed: Aug 12, 2019
Avery Morris
Tel Aviv
Average
The rental period was until February 28, but the company continued to charge in May and August 22, claiming it was for parking and toll fees. Usually, such fees should be deducted within 40 days. The receipts provided were just a few lines of Hebrew without any signatures or stamps. It seems like the company randomly fabricated these charges. Future renters, beware.
Read More >Reviewed: Oct 14, 2018
George Anthony
Tel Aviv
Poor
Betty Roosevelt
Tel Aviv
Excellent
Eden Marion
Tel Aviv
Poor
It took me an hour to find the store at the airport, but eventually I found out it wasn't at the airport. The contact number on the rental site didn't work, and I had to get help from the airport staff to reach someone. Then, I waited another 20 minutes to be picked up from the airport. Additionally, there was an extra $26 airport service fee.
Read More >Reviewed: Oct 9, 2016
Madge Walter
Tel Aviv
Poor
Is an Audi A4 in the same class as a Lexus CT200? Do you think I'm stupid? Due to your mistake, the return location was supposed to be Terminal 1, but you gave me the address for Terminal 3. I told you I was going to miss my flight, and you agreed to let me leave the car there but charged me $68 for parking. Is that extortion?
Read More >Reviewed: Mar 11, 2019
Harriet Finn
Tel Aviv
Excellent
The car pickup was generally smooth, but I booked a Smart and got a KIA instead. Car return is centralized at the T1 terminal parking lot, and the inspection was quick! There's also a shuttle to the T3 terminal.
Read More >Reviewed: Jul 9, 2017
Elmer Frederick
Tel Aviv
Average
I originally booked a SMART, but received a Peugeot 107 when picking up the car. Everything else was good.
Read More >Reviewed: Nov 19, 2015
Dale Clapham
Tel Aviv
Average
Alamo in Israel is operated by a local agency. The efficiency is not very high, but they upgraded our car for free and strongly pushed insurance. In hindsight, considering it's the Middle East, we ended up spending over $200 for insurance.
Read More >Reviewed: Oct 24, 2016
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