QEEQ CAR RENTAL REVIEWS

Nice car selection and in good condition

Easy to book

Renting process was fluid, fast and courteous , only nice things to say!

Everything as promised, I can only speak good about them.

Car brakes failed completely halfway throughout the trip and I had to make an emergency stop. Replacement was driven to me quickly

The car was in an excellent condition. Staff were also helpful and assisted in loading our luggage in the car.

Such a breeze booking with them. Will definitely book with them again.

At check-in had problems with my credit cards, but Jessica (?) was excellent and solved my problem. Car was great. Fob didn't work well. Advised to change battery. Did so. Still wouldn't open door unless attempted many many times. Finally removed the board from within the fob and used it without the case. Worked just fine. Not a big deal.

Got a free udgrade which was very much appreciated. The car was great and the pick up process at the counter incredibly quick. Not sure if this was because I had signed up for the Budget Quick Pass but it really worked. Faultless service and car.

Never used before but impressed so far. Like the idea the website continues to look for a better price after booking, although yet to see this work in practice.

Great service, great car, great experience!

Fast pick up at airport upon calling after arrival. Good, clean and new car. Recommended!

Good price, legit website. Will book again for sure

car was as expected , though pick up took longer than we would expect.

very easy to book and use.

The staff couldn’t speak or understand English but they could use google translate.

Car smelled of cigarette. I was told that there was airport transfer to the car park, but there wasn't, so I had to pay 2x Uber of about $30 each out of my own pocket. I paid $800 bond deposit that should have been refunded within two weeks of car return, it is now over three weeks and I'm still waiting, with no help from QEEQ and no response from the car supplier.

Everything went as smooth as possible.

Although Suria doesn’t have a service desk at the airport, their customer service staff was very prompt in responding and meet onsite within minutes of contact. The car provided was also in very good condition.

Exactly the right size car at a great price. Check in and check-out was simple, fast, and easy. It was easy to find the car and drop it off. Drove great. Good gas mileage. Overall excellent experience.

Very good service ! Very polite and helpful!

Very pleased !

the last renter smoked in the car, it stank but there was not a suitable replacement, also no windshield washer fluid

As a business customer, I would like to find a way of going straight to the car and not repeating all the application details which are very time-consuming. However Stephen, our customer service guy was excellent and made the process as painless as possible. And everything else was as it should be. Thank you.

During the booking process, I accidentally booked a car at the wrong pick up time. I applied for a refund and rebooked the car. A few hours later, I received a call noting that I had made two bookings and confirming the refund. It was a great piece of customer service that put my mind at ease that the correct booking was in place. I would recommend QEEQ again on the basis of this attention to detail. Clearly there was a flag system in place and I appreciate the confidence that that gave me about my booking.

Charged $38 for liability insurance. Told them I only wanted bare minimum. Was not aware that I was required to buy the insurance.

Shout out to the staff, they have massive hearts. Thank you to all of you.

Counter staff helpful but took a while for form filling

Did not use the price protector