“I am disappointed with the customer service of Europcar”
About Europcar:3.0/10
I was forsed to pay extra $190 for liability insurance when I was drooping off vehicle even I paid liability insirance when I did my booking
I had to give $2000 deposit which I was not informed before
The staff didn't give us the GPS we ordered. I thought it was built into the car. We were away from airport by the time we figured out we didn't have the hand held device. Good thing our phone had navigation. I called and asked for a credit. When I returned the car, I made sure I got my credit.
The car was is horrible condition with interior coverings peeling away.
Will never use this company. Bad cars and bad classification of cars in model categories.
The car was larger than expected. The car had a minor fault for 2-3 minutes in the automatic transmission, before it corrected itself - a little bit worrying. We reported it to Europcar and they will investigate.
“Very good experience - everything was as expected and staff were particularly nice”
About Enterprise:8.0/10
The people in both the pick up (Ben) and the drop off (didn't note his name) were very nice and helpful
We got a nice car
One minor issue: one of the brake lights in the rear did not work
“The vehicle was awesome and the service was fantastic but when they question my payment I don't like”
About East Coast:8.0/10
The trip and the vehicle was excellent but the East coast Rental question me about where I paid money too. Even now they contact me that they are having an investigation upon my rental. They said that if they won't get their money from you guys they will charge my credit card with a full amount of $300+. If you could please sorted it out.
Thanks
About QEEQ:7.0/10
Unhappy with not having our rental on Friday night, we end up calling some family they already sleep to pick us up.
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