there were very small scratches on the driver door which were not mentioned in the report, due to bad lighting in car pick up you could not see it, I only saw this on last day when putting petrol at the gas station.
Had an issue with the rear seat and we got another car promptly, was really great
When we drop the car, nobody was available at the counter, freak out as would have missed my flight and had to pay for a taxi to drop me at the airport, spent around $30. Not cool....
Le obligan a uno a coger seguros que no están cotizados en la reservación, lo que incrementa el costo tremendamente y la funcionaria afirma que esos seguros son obligatorios, afirmación que creo no es cierta.
About QEEQ:8.0/10
La plataforma no indica que los seguros son obligatorios, ni su costo.
“not a good service, representative are rude to customer, they should put more information about rule”
About GLOBAL rent a car:5.0/10
They not accept local driver license.
Hardly to find bus goto there location pick up. Must show your own car insurance, it not you have to pay $126 for their car insurance.
Long wait to collect the rental car. Make it difficult to get to the counter with infrequent busses and no rebate on the bus fare. Rude staff and extortionate insurance excess forcing us to buy additional coverage at double the initial rental quote.
I had to extend my car for 1 week. As per there agreement the changes were £16.2 per day. So it should be £113.4 but they deducted £256.83. I am trying to contact them by customer care, waited for 40min no reply. Email them. No reply yet. Poor customer service.
I waited over one hour to get the car. There were several people cuing to get the car they reserved and only one person at the desk! The company knows in advance how many bookings they have and it shocked me that they didn't make adjustments to the staff that was available at that time. A second staff member eventually showed up, but he didn't seem to be in any hurry to make the cue any shorter...
This was one of the cheapest rental companies at Palermo airport, but based on this experience, I would prefer to pay a bit more and not wait one hour in a cue!...
In addition, I have rented cars in many countries with my Revolut card being accepted as a credit card, but for some reason here they said it was a debit card, so I had to pay an extra non-refundable fee and a lower deposit.
At drop-off, the staff lady was very unpolite and unfriendly, closing this whole experience on a negative note.
Everything was ok with the car, but I don't think I will rent again with this company.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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