QEEQ CAR RENTAL REVIEWS

Everything was just right

Did well

I waited over one hour to get the car. There were several people cuing to get the car they reserved and only one person at the desk! The company knows in advance how many bookings they have and it shocked me that they didn't make adjustments to the staff that was available at that time. A second staff member eventually showed up, but he didn't seem to be in any hurry to make the cue any shorter... This was one of the cheapest rental companies at Palermo airport, but based on this experience, I would prefer to pay a bit more and not wait one hour in a cue!... In addition, I have rented cars in many countries with my Revolut card being accepted as a credit card, but for some reason here they said it was a debit card, so I had to pay an extra non-refundable fee and a lower deposit. At drop-off, the staff lady was very unpolite and unfriendly, closing this whole experience on a negative note. Everything was ok with the car, but I don't think I will rent again with this company.

I cant take a final invoice or receipt. Im still waiting send to me.

I cant take a final invoice or receipt. Im still waiting send to me.

Excelente

Excelente

The car provided was an upgrade on the booking due to non-availability of the booking. The car was also brand new so obviously in pristine condition! 20 minute wait for the counter but once we got served, the process was less than five minutes.

Smooth process and no fuss. It would be good to get a confirmation that the rental is complete with no surprise charges or extras. Especially if/when dropping off keys out of office hours.

Very good service by Europcar staff at Alicante airport. Collection of vehicle was fast and straight forward. Car was perfectly clean outside with a seal across the door to show it had been CV19 cleaned inside. Drop off was really excellent - a lady met us as we pulled in the drop off bays, she checked it over and signed us off in less than 5 mins. Got an email 10 mins later with certificate to say all was fine and no extra charges for anything (as I expected). Europcar - Keddy run a great service - superb!

QEEQ made the whole booking process very easy - highly recommend

great job

no issues, great experience.

Very disappointed at the fact that ACE keep their plate connected to their own sunpass. This made us not able to use our connect that car plate to our sunpass therefore we were stuck avoiding all toll roads not to be charged extra fees.

Would use again but not rent from ACE

Staff on phone and counter when I blew a tire were very helpful and ensured a quick changeover vehicle. I have not been advised yet if Budget will claim damages from and what the insurance process will be. I think you should be notified if there is an issue or if it is all clear within 24 hours, and any held money returned, not 30 to 60 days as stated on the QEEQ booking.

Very cheap. Very easy to change a booking. Would like clearer information on process when you have damage to the vehicle that you may need to claim on the insurance. My next car hire shows as completed when I haven't even picked it up yet. This makes me nervous as I head into the airport. It should show completed once I return it. I hope it's waiting for me when I get there.

Reserve un Jetta y al no tener el mismo modelo nos ofrecieron un coche mejor en todos los aspectos sin ningun costo.

This time, Goldcar counter staff lady, N, was delightful!

V easy to use, thank you.

Was supposed to be met at airport - no one there Found their office; a converted porta kabin a few minutes walk away No one at the office , no one answering calls Sat and waited around 90 mins for someone to turn up He advised he was unaware of my booking and arrival - was extremely apologetic. He had one available car, thankfully, in the group that I had ordered. A bit of a battered Panda but it was fine for me as a lone traveller Had I been travelling with family and kids ; it would have been a major issue but thankfully I was not

Very decent platform, easy process All rewards etc more geared to American market by the looks of it

The car was not cleaned. Dog food and dog hair everywhere. Used flosser toothpick in door cubby. The car was not cleaned never mind disinfected for covid

They charge extra money we call you and never answer

Amazing

Good

El auto funcionó perfecto para el propósito de el viaje. Fue entregado en excelentes condiciones. El personal de la empresa siempre fue muy amable y nos ayudaron con un incidente que sufrimos, todo excelente.

Realizar la operación fue muy fácil y el precio muy bueno.

Great service, friendly staff - would use them again

Great service, helped with insurance queries, a great experience, wouldnt hesitate to book through them again

El servicio terrible en recepción. Me cobraron 3 veces la misma reservación. Aún no me han hecho el reembolso de mi dinero

Instead of compact I got SUV Was no need. That's what was available

Was no need for up grade I ordered a medium size car

The car got broken (gear system, no movement), without any cause, and had to be evacuated to a service centre. My day with important appointments was lost. The car has been replaced but it took time and caused inconveniences, including financial ones. My reclamation to Rentmotors stayed without any comment, neither apologies nor any suggestion for compensation.